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I hereby notify you of my decision to terminate the contract relating to the Venice Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Venice Ai: Easy Method
What is Venice Ai
Venice Ai is an AI-powered assistant available on web and mobile that offers text and image generation, role-playing and character creation, multiple voices, and privacy-focused features. It provides a free tier and a paid Pro offering with expanded capabilities, and is used by individuals seeking creative and conversational AI tools.
How to cancel Venice Ai
- From the Venice.ai app or web app: sign in, go to Account Info → Manage Subscription, and follow the cancel flow. See the support article at How do I cancel my Pro subscription?.
- Or email support at support@venice.ai asking for cancellation and include your account email and relevant receipt or transaction details.
- If the mobile app does not show "Manage Subscription", try signing in on a desktop browser or contact support with screenshots.
- If you prefer postal notice, send a signed cancellation letter (registered mail) to Venice.ai’s registered address (see Address section below).
What happens when you cancel
After you cancel a paid subscription, your access generally remains active until the end of the current paid billing period; Venice.ai does not typically provide service credit for unused days. To prevent the next renewal charge, you must cancel at least 24 hours before the end of the current subscription period. Keep copies of confirmation emails or portal screenshots so you can prove the cancellation date if needed.
Will I get a refund?
Venice.ai’s stated policy is that payments for subscriptions are non‑refundable, except where required by law. That means typical subscription fees are not refunded after a billing period begins, though Venice.ai may consider refunds on a case‑by‑case basis. In Canada, statutory consumer rights (see next section) may override the “no refunds” wording, and Venice.ai must comply with applicable provincial and federal rules.
Venice Ai plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Venice AI Pro (App Store, Canada) | C$29.99 | One-time In-App Purchase (unclear if recurring) | Unlock Pro features on mobile (advanced capabilities beyond free tier) |
| Free (Web and App) | C$0.00 | Monthly (always free) | Base AI models, limited daily prompts (text/image), privacy features |
Your consumer rights in Canada
Canadian users retain statutory consumer protections that can affect digital subscriptions. Venice.ai’s “payments are non‑refundable, except where required by law” means local consumer laws take precedence. Depending on the province, there may be a cooling‑off or right‑of‑withdrawal period, and consumer protection rules in places like Quebec and Ontario can provide remedies for misleading practices or unauthorized charges. If you believe a refund or remedy is required by law, cite the relevant provincial consumer protection provision when contacting Venice.ai or your payment provider, and keep documentation of the subscription and interactions.
Customer experiences
User reports are mixed. Many customers praise Venice.ai for practical suggestions, creative flexibility, frequent updates and privacy options. Others report problems: perceived restrictions compared with earlier versions, technical issues (app crashes, server errors, inability to access accounts via browser), lost saved prompts, and dissatisfaction with role‑playing memory. Several users have described difficulty cancelling via mobile apps and reported repeated charges despite attempting to unsubscribe; in such cases many recommended contacting support directly or using a desktop browser to access Manage Subscription.
Documentation checklist
- Account email and username, subscription receipt or transaction ID, purchase date, screenshot of Manage Subscription or cancellation confirmation, any support correspondence (emails/tickets), and the last billing date.
Common mistakes
Typical mistakes include cancelling too close to the renewal cutoff - you must cancel at least 24 hours before the period ends to avoid the next charge - and attempting cancellation only in a mobile app when the Manage Subscription option isn’t visible. Some users assume a cancellation automatically triggers a refund; Venice.ai’s policy is typically non‑refundable except where law requires otherwise. Also, not saving confirmation screenshots or support ticket numbers can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-app / Web portal (Account Info → Manage Subscription) | No (except where required by law) | Easy (few clicks) - may require desktop if mobile app has UI issues |
| Email support (support@venice.ai) | Case‑by‑case (may be considered) | Moderate - depends on response time |
| Postal registered mail to company address | Case‑by‑case (legal avenues possible) | Higher - slower and more formal |
After cancelling
After you cancel, keep your confirmation and monitor your payment method or app store receipts for any further charges. If you need help, consult Venice.ai’s support article at How do I cancel my Pro subscription? or email support@venice.ai. If you believe a legal refund is due under Canadian consumer protection law and support does not resolve it, contact your payment provider to dispute the charge and consider contacting your provincial consumer protection office for guidance.
Address
Venice.ai, Inc.
1309 Coffeen Avenue Suite 14343
Sheridan, Wyoming 82801
United States