Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Akibento
304 North Townsend St, Unit G
92703 Santa Ana
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Akibento service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Akibento: Easy Method
What is Akibento
Akibento is a monthly subscription box service that curates anime and related pop-culture items and ships internationally, including to Canada. Boxes are reportedly sent monthly (typically between the 15th and 20th), and the service provides tracking and free shipping on shipments according to secondary reviews.
How to cancel Akibento
Akibento does not provide an automatic cancellation tool on its website; cancellation must be requested through customer service. The recommended method is to send a written cancellation request and keep proof of delivery. Include clear account and order details and ask for written confirmation of cancellation.
- Write a cancellation letter that includes: your full name, email address used on the account, subscription or order number (if known), the date you request cancellation, a clear statement such as "Please cancel my Akibento subscription and stop future charges," and a request for written confirmation.
- Send the letter by registered mail with return receipt (for example, "raccomandata A/R" or your local equivalent) to: 304 North Townsend St, Unit G, Santa Ana, CA 92703, USA. Keep the mailing receipt and any tracking information.
- Retain copies of the letter, the postal proof, and any responses from Akibento (screenshots of emails, web confirmations, etc.). If you are charged after cancellation, use these documents when disputing the charge with your card issuer or bank.
What happens when you cancel
When your cancellation request is processed, Akibento should stop future renewals and shipments; however, timing matters because boxes are prepared and billed on a monthly cycle (shipping reported between the 15th - 20th). If your request arrives after the cutoff for the current cycle, you may still receive and be charged for the next box.
Account access and data retention policies are not clearly documented publicly. Expect that your account information may remain on file unless you request account deletion specifically; always ask for written confirmation of both cancellation and any data-deletion request you make.
Will I get a refund?
Akibento’s publicly available information does not clearly set out full refund or return procedures. Secondary sources indicate a 30-day return policy may exist, but specifics (conditions, which items are eligible, or whether subscription charges are refundable) are not clearly detailed on the company’s website. Because of this uncertainty, refunds are not guaranteed and will likely depend on the company’s internal policies and timing of your request.
If you believe you were wrongly charged after cancellation, or if Akibento does not respond, consider contacting your payment provider to request a dispute or chargeback and contact your provincial consumer protection office for guidance. Keep all documentation and a clear timeline of events to support any claim.
Akibento plans and pricing
| Plan | Price |
|---|---|
| Monthly subscription | Reported secondary-source USD: US $26 - $26.95/month + US $6 shipping (no definitive CAD pricing available). See review: brandrated.com Akibento review. |
Your consumer rights in Canada
Canadian consumers have protections for online purchases that vary by province. There is typically a short "cooling-off" period for certain remote sales, commonly around 14 days for some types of transactions, but this can depend on the nature of the goods or services. Subscription services are generally required to disclose cancellation and refund terms clearly; a lack of clear information may raise issues under provincial consumer protection laws.
If you encounter difficulty cancelling or obtaining a refund, you can contact your provincial consumer protection office or the federal Office of Consumer Affairs for direction, and you may be able to open a dispute with your card issuer if unauthorized charges continue.
Customer experiences
Reported positive points from customers and reviews: Akibento ships internationally (including Canada), provides tracking information, and sends boxes monthly - typically mid-month - with free shipping for those shipments noted in secondary reviews.
Reported negatives: many customers and secondary reviews note a lack of transparent, detailed return and refund policies on the company website. Additionally, because there is no on-site cancellation button, some subscribers find cancellation more cumbersome than with other services.
Documentation checklist
- Account username/email, subscription or order number (if available), and full name
- Date-stamped cancellation letter or email copy with a clear cancellation statement
- Registered-mail receipt and return-receipt/tracking information
- Copies/screenshots of any correspondence from Akibento and of recent bank/credit card statements showing charges
- Request for written confirmation of cancellation and, if applicable, a refund request
Common mistakes
Subscribers often assume there is an account-based cancel button and delay action until they realise the service requires a written request; this can lead to being billed for an additional month. Another common error is not using a tracked or registered mailing method - without proof of delivery you may have difficulty proving you submitted a cancellation. People also sometimes fail to request written confirmation of cancellation (email or letter), which makes follow-up or disputes harder.
Finally, sending the cancellation to an incorrect address or omitting necessary account details in the cancellation letter can delay processing; always include clear identifying information and retain proof of mailing.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Registered mail to customer service (recommended) | Unclear - refunds not guaranteed; depends on timing and company policy | Moderate (requires postage, tracking, proof) |
| Online account cancellation on site | Not available / Not documented | High (no on-site cancellation tool) |
| Email / Phone / Chat (not publicly documented) | Unknown - depends on company response | Likely high or uncertain (methods not clearly supported) |
After cancelling
After you send your cancellation request, watch for a written confirmation from Akibento and monitor your payment method for any further charges. If you do not receive confirmation within a reasonable time, follow up and escalate by filing a dispute with your bank or card issuer if charges continue. For consumer guidance in Canada and next steps, see the Office of Consumer Affairs: Government of Canada - Office of Consumer Affairs. For the source of service and review details referenced above, see: Akibento review (brandrated).
Address
Send cancellations (registered mail recommended) to:
304 North Townsend St, Unit G, Santa Ana, CA 92703, USA