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I hereby notify you of my decision to terminate the contract relating to the Amazon Kids+ service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Amazon Kids+: Easy Method
What is Amazon Kids+
Overview
Amazon Kids+ is a subscription service that provides curated, kid-friendly books, videos, games and apps for children. It is managed through a parent or guardian’s Amazon account and can be delivered on Fire devices, Kindle apps, and through app stores depending on how the subscription was purchased.
How to cancel Amazon Kids+
- On the web (recommended): Go to Amazon.ca → Your Memberships & Subscriptions → select Amazon Kids+ → Cancel My Subscription. Alternatively, open the Parent Dashboard (web): More → Amazon Kids+ Subscription → Cancel Subscription. Note: the Amazon Kids mobile app does not support cancellation; use a web browser on desktop or mobile.
- On iOS (if you subscribed through Apple): Open Settings → Your Name → Subscriptions → select Amazon Kids+ → Cancel Subscription. For guidance see this reference: Cancel via App Store.
- On Android (if you subscribed through Google Play): Open the Google Play Store → Menu → Subscriptions → Amazon Kids+ → Cancel Subscription. For guidance see: Cancel via Google Play.
- On Fire devices / Amazon Appstore: Cancel from the Amazon Appstore settings under Subscriptions, or via your Amazon account at Digital Services & Device Support → Manage Subscriptions. See: Appstore / in‑app subscriptions.
What happens when you cancel
When you cancel Amazon Kids+ the subscription stops future automatic renewals. Access to Amazon Kids+ content typically ends when the current paid period ends; in some reported cases content associated with the subscription becomes inaccessible immediately if a refund is issued. Purchased or individually owned content may behave differently - some users report that content disappears after cancellation while others report it returns if the subscription is reactivated. Your subscription record and settings remain visible in your Amazon account.
Will I get a refund?
Amazon may process a full refund for the most recent subscription charge in some cases, but there is no clear, Canada‑specific statutory 14‑day automatic right to cancel for digital subscriptions like Amazon Kids+ stated in available Amazon terms. Refunds for subscriptions made through third‑party stores (Apple App Store, Google Play) must be requested through those stores and are governed by their refund policies. In Canada, refunds for digital subscriptions are generally discretionary and handled case‑by‑case by the provider or the store used to purchase the subscription.
Amazon Kids+ plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly - Prime member | C$5.99 | Monthly | Access for one child |
| Monthly - Non‑Prime member | C$7.99 | Monthly | Access for one child |
| Annual - Prime member | C$48.00 | Annual | Equivalent to C$4/month |
| Monthly Family - Prime member (external breakdown) | C$8.99 | Monthly | Family plan |
| Monthly - Single child (Prime) - alternate source | C$3.99 | Monthly | Single‑child plan |
| Annual Family - Prime member - alternate source | C$89.99 | Annual | Family plan |
| Monthly Family - Non‑Prime member (alternate source) | C$12.99 | Monthly | Family plan |
| Annual Family - Non‑Prime member (alternate source) | C$129.99 | Annual | Family plan |
Your consumer rights in Canada
There is no specific Amazon‑published Canada automatic 14‑day cancellation right for digital subscriptions like Amazon Kids+ identified in available terms. Consumer protections for digital goods in Canada do not universally create an automatic right to a refund for subscription services; instead, refunds are typically governed by the merchant’s policies or the platform used (App Store, Google Play). If you purchased through Apple or Google, their respective refund handling and dispute processes apply. For subscription disputes, raise the issue with Amazon customer service first and, if unresolved, consider contacting your payment provider or filing a complaint with provincial consumer protection authorities.
Customer experiences
Users commonly report that cancellation via the Amazon Kids mobile app is not supported and that web cancellation is required. Several complaints describe difficulty canceling from mobile devices, error messages, or app availability problems. Notably, the Amazon Kids+ app was removed from the iOS App Store for new users on October 31, 2024, causing frustration for some iPad and iPhone users who could not download or reinstall the app. There are mixed reports about content retention after cancellation: some users see content disappear, while others report it returns if the subscription is reactivated. Experiences with refunds vary and are often resolved through the purchase platform (Amazon, Apple, Google) rather than a single consistent outcome.
Documentation checklist
- Account email and Amazon account name; subscription or order ID; date of last charge; payment method (last 4 digits)
- Device/platform used to purchase (Amazon.ca web, App Store, Google Play, Amazon Appstore)
- Screenshots of subscription page, cancellation attempts, and any error messages
- Copies of correspondence with Amazon or app store support (chat transcripts, reference numbers)
Common mistakes
A frequent mistake is attempting to cancel inside the Amazon Kids mobile app; cancellation is typically only available via Amazon.ca or the platform where the purchase was made. Another common error is cancelling the wrong account or child profile - ensure you are signed into the Amazon account that holds the subscription. Users sometimes assume a mobile device cancellation works when the subscription was actually purchased through the App Store or Google Play; in those cases the cancellation must be handled through that store. Finally, expecting an automatic statutory refund for digital subscriptions in Canada can lead to disappointment; refunds are often discretionary and platform‑dependent.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web via Amazon.ca / Parent Dashboard | Possible; refunds discretionary by Amazon for recent charges | Low |
| iOS (App Store purchase) | Handled by Apple under App Store refund policies | Medium |
| Android (Google Play purchase) | Handled by Google Play refund policies | Medium |
| Amazon Appstore / Fire devices | Handled via Amazon Appstore or Digital Services; possible discretionary refund | Medium |
After cancelling
After you cancel, verify in Your Memberships & Subscriptions that the plan status shows canceled and note the end date of service. If you believe you are owed a refund, request it through the same channel where you purchased the subscription: Amazon.ca for direct purchases, Apple for App Store purchases, or Google for Play Store purchases. Helpful links: Amazon account and subscriptions via the Parent Dashboard or Your Memberships & Subscriptions; Parent Dashboard / subscription help; App Store cancellation guidance: App Store / Google Play cancellation guide; in‑app subscription info for app stores: in‑app subscription help. Keep documentation of your cancellation and any refund correspondence in case you need to escalate with the payment provider or consumer protection body.
Address
Send certified mail / raccomandata A/R if you need formal written notice to:
Amazon.com.ca ULC
40 King Street West, 47th Floor
Toronto, ON M5H 3Y2
Canada