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4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Blue Mountain service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Blue Mountain: Easy Method
What is Blue Mountain
Blue Mountain refers both to BlueMountain.com, a digital greeting-card and membership service, and Blue Mountain Resort, a ski and activity destination in The Blue Mountains, Ontario. The digital service offers subscription access to ecards and print-at-home content; the resort sells lift tickets, season passes, lessons, rentals and activity bookings with distinct advance-purchase and refund rules.
How to cancel Blue Mountain
- For BlueMountain.com subscriptions: sign in to your account and click the "cancel your subscription" link in your account page. If you cannot cancel online, email help@support.BlueMountain.com with your account email and order details and request cancellation.
- If you subscribed through the Apple App Store or Google Play, cancel the subscription through that platform (App Store or Play Store manage and process those payments) - see Apple or Google support pages linked below.
- For Blue Mountain Resort tickets, rentals, lessons or camp bookings, cancel or request a refund through the resort booking portal or the resort's customer service as specified in your booking confirmation; observe the published advance-purchase windows (see resort policy below).
- If you want proof of delivery for a written cancellation or escalation, send a registered letter to the resort address (see Address section) and keep a copy of the tracking/receipt.
What happens when you cancel
If you cancel a BlueMountain.com subscription purchased on the website, the cancellation becomes effective at the end of the current billing period. You will retain access until that date; the subscription will not renew at the next billing cycle. If you cancel through an app platform, the platform controls when access ends according to its terms. Resort bookings canceled within eligible windows are processed per the resort's ticket and activity terms. Blue Mountain retains records of cancellation requests and account details consistent with its privacy and terms of service.
Will I get a refund?
Digital subscriptions purchased directly through BlueMountain.com are generally non‑refundable for unused time, except where required by applicable law or at Blue Mountain's discretion. Subscriptions purchased through app platforms are subject to the App Store/Google Play refund policies and must be handled through those platforms. For Blue Mountain Resort products, refunds depend on the product type and the timing of your cancellation: eligible advance‑purchase full‑access lift tickets and certain activities may qualify for full refunds if canceled within the stated advance period (for example, up to 7 days before use for some advance tickets; other non‑advance tickets may require cancellation at least 3 days prior). Some items (e.g., certain special tickets) are non‑refundable but may be transferable. In the event of a resort‑wide full‑day closure, the resort issues a full refund automatically within a set timeframe (typically within 7 days).
Blue Mountain plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| 2024 - 25 Season Pass - Child (5 - 12) | C$399.00 | Season | Full winter season access to slopes |
| 2024 - 25 Season Pass - Junior (13 - 22) | C$499.00 | Season | Full winter season access to slopes |
| 2024 - 25 Season Pass - Adult (23 - 64) | C$529.00 | Season | Full winter season access to slopes |
| 2024 - 25 Season Pass - Senior (65+) | C$509.00 | Season | Full winter season access to slopes |
| Weekday Lift Ticket - Adult (18 - 64) | C$79.00 | Single day | 8-hour all-mountain lift access, Monday - Thursday |
| Weekend Lift Ticket - Adult (18 - 64) | C$159.00 | Single day | 8-hour all-mountain lift access, Friday - Sunday |
| Two-Day Lift Ticket - Adult (18 - 64) | C$164.00 | 2 days | Two 8-hour all-mountain lift access days (not necessarily consecutive) |
| BlueMountain.com Membership - Monthly | C$6.99 | Monthly | Access to hundreds of digital greeting cards, print-at-home |
| BlueMountain.com Membership - Yearly | C$29.99 | Annual | Same as monthly, discounted annual rate |
| BlueMountain.com Membership - 2-Year | C$39.99 | 2 years | Same as above, best value per month |
| BlueMountain.com + Jacquie Lawson Bundle - Yearly | C$44.99 | Annual | Access to Blue Mountain and Jacquie Lawson ecards |
All prices are in CAD and reflect the latest available information for the listed season and membership options. Taxes (HST) and additional fees (for example, village amenity fees) are not included and may apply at checkout.
Your consumer rights in Canada
Blue Mountain's terms do not provide a specific 14‑day cooling‑off right for Canadian digital subscriptions the way EU/UK consumer rules sometimes do. In Canada (including Ontario), digital subscriptions generally do not carry a statutory cooling‑off period unless a provincial consumer law or the seller's terms provide one. Resort products such as lift tickets, lessons, camps and rentals typically have their own explicitly stated refund windows (for example, cancellations required 3 - 7 days before use for full refunds). If you believe a merchant has breached Canadian or provincial consumer protection law, you can seek guidance from your provincial consumer protection office.
Customer experiences
Reviews include many long‑standing satisfied subscribers who praise the site, selection of ecards and the value of annual membership. However, there are recurring negative reports about unexpected auto‑renewals, difficulty obtaining refunds, accidental upgrades to annual plans and occasional website reliability problems (site crashes, lost drafts). Several negative experiences involve customers who struggled to reach support or whose refund requests were denied. These mixed reports suggest keeping careful records of orders and cancellation confirmations to reduce dispute risk.
Documentation checklist
- Account email and username used to subscribe
- Order number or transaction ID (receipt or card statement entry)
- Date and method of purchase (website, App Store, Google Play)
- Booking or ticket confirmation details (for resort products)
- Copies of any cancellation request and replies (email or support ticket)
- Proof of delivery for any registered mail (tracking number/receipt)
Common mistakes
Common errors include cancelling after the billing cycle has already renewed and expecting a prorated refund (website subscriptions end at period close and are typically non‑refundable), trying to cancel an app purchase on the merchant website instead of through Apple/Google, and not saving confirmation emails or order numbers before contacting support. Some customers have accidentally chosen annual instead of monthly billing, then assumed a refund would be automatic. Also, relying solely on browser sessions (without saving screenshots) can be problematic if the site is unstable or crashes during the cancellation process.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (bluemountain.com) | Cancellation effective end of billing period; refunds for unused time generally not provided except as required by law or at company discretion | Medium |
| App Store / Google Play | Refunds handled by the platform under its own policies; Blue Mountain directs users to the platform | Medium |
| Help Center / Email | Support can assist with cancellation confirmation and questions; refunds follow subscription or resort rules | Low - Medium |
| Blue Mountain Resort (Ontario) | Refunds depend on product and timing (e.g., up to 7 days for some advance tickets; 3 days for some non-advance items); automatic refund for resort-wide closure | Low - Medium |
After cancelling
After you cancel, save any confirmation emails and check your account page for the cancellation status. If you do not receive confirmation within a few days, follow up with help@support.BlueMountain.com. For terms and detailed policy language, review the Blue Mountain Terms of Service and Help Center: BlueMountain.com Terms and Blue Mountain Help Center. If your subscription was purchased via Apple or Google, use these resources to request refunds or manage subscriptions: Apple subscriptions support and Google Play subscriptions support. For resort booking and refund details, see the resort site: Blue Mountain Resort. If you believe you have a consumer‑law claim in Canada, contact your provincial consumer protection office for guidance.
Address
Blue Mountain Resort, 190 Gord Canning Drive, The Blue Mountains, Ontario, L9Y 1C2, Canada