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I hereby notify you of my decision to terminate the contract relating to the Dogsix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dogsix: Easy Method
What is Dogsix
Dogsix is a digital service (mobile app) that offers device-monitoring and status-tracking features. It is distributed through app stores such as Google Play and described in the developer's online Terms of Use.
The app is typically subscription-based and relies on platform billing (for example, Google Play) for sign-up and recurring payments; Dogsix's own published materials provide limited detail about web or iOS subscription terms.
How to cancel Dogsix
- Email (preferred, fastest): Send a cancellation request to info@thesixdogs.com. In your message, include the subject line "Cancellation Request - Dogsix", your full name, the email or account used to subscribe, the order or transaction ID if available, and the date you request cancellation. Ask for written confirmation of cancellation and keep a copy of the sent email and any reply.
- Phone: Call the developer or support number if available (check the app store listing or any confirmation emails you received). Provide the same identifying details as above and request confirmation number or email.
- Postal mail: Send a signed letter with the same details (full name, account email, transaction ID, and cancellation request) to the developer address: Cabbagetown, Toronto, ON, M5A 2H9, Canada. Use tracked mail and retain proof of postage.
- Google Play subscription: If you purchased via Google Play, cancel directly through your Play Store account settings. Google Play subscriptions can be turned off in the Play Store; auto-renewal must be disabled at least 24 hours before the period ends to prevent the next charge, and cancellation will take effect after the current billing period as per Google Play policy. For Play Store subscription management see the Play listing: Dogsix on Google Play.
What happens when you cancel
If you cancel a Dogsix subscription, auto-renewal will stop so you will not be charged for subsequent billing cycles. For subscriptions managed by Google Play, cancellation typically takes effect at the end of the current paid period and you retain access until that time. Dogsix's own materials do not clearly state additional data-retention or account-deletion timelines; any stored data or account details may remain unless you request deletion in your cancellation message.
Will I get a refund?
Google Play purchases: If you subscribed through Google Play, the documented policy for Dogsix indicates there is no refund for the current billing period when you cancel; you keep access until the period ends. This aligns with Google Play subscription handling that often does not provide partial-period refunds.
Web or App Store purchases: Dogsix's Terms of Use and app listings do not explicitly state a refund policy or a statutory 14-day withdrawal right for web or iOS purchases. That means refunds for subscriptions purchased outside Google Play are not clearly provided in Dogsix's published materials and may depend on the platform, how the service was delivered, or any applicable consumer law exceptions.
Dogsix plans and pricing
| Plan | Price |
|---|---|
| Basic | Varies |
| Premium | Varies |
| Family / Multi-device | Varies |
Your consumer rights in Canada
Under Canadian consumer protection principles, purchases made remotely (online) can be subject to cooling-off or cancellation rights in certain provinces and circumstances. A common expectation is a 14-day window for cancellation of remote purchases, but exceptions exist for digital goods and services that are delivered and used immediately. Platform billing (such as Google Play) and explicit terms agreed at purchase may limit or override refund outcomes in practice.
Dogsix's published Terms of Use do not state a statutory 14-day refund right. If you believe your statutory rights apply, you can raise the issue with the developer and, if necessary, contact provincial consumer protection authorities for guidance. For the Dogsix Terms of Use see: Dogsix Terms of Use.
Customer experiences
Online user feedback is mixed. Some users describe Dogsix as easy to use and effective for anonymous monitoring and fast setup. Other users report problems: subscriptions behind paywalls without a trial, unreliable tracking or delayed activation, missing or incorrect status data, and difficulty obtaining responses from customer support.
Several complaints in public review channels and complaint sites also reference unauthorized charges or trouble cancelling. These experiences have been reported on Google Play reviews, independent reviews, and complaint platforms; they suggest you should keep records of your subscription, receipts, and cancellation requests when dealing with Dogsix.
Documentation checklist
- Account email and full name used for subscription; order/transaction ID or Google Play receipt; date of purchase and last renewal; copy of the cancellation email or letter; screenshots of billing or app-store subscription pages; any replies from support.
Common mistakes
Common mistakes include assuming an immediate refund will be issued when cancelling mid-period, cancelling only in the app without checking the platform billing settings (for Google Play), and not keeping copies of cancellation requests or confirmation. For example, cancelling in-app but not disabling auto-renew in your Play Store account can leave the subscription active; likewise, not including an order ID or account email in your cancellation message can delay processing.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email to info@thesixdogs.com | Depends / Unclear (no explicit refund policy in Dogsix materials) | Easy (preferred) |
| Phone | Depends / Unclear | Medium |
| Postal mail | Depends / Unclear | Harder (slower, requires proof of delivery) |
| Google Play subscription | No refund for current billing period; access continues until period end | Easy (via Play Store account settings) |
After cancelling
After you cancel, save your cancellation confirmation and monitor your payment method for any unexpected charges. If the subscription was through Google Play, manage or confirm cancellation at the Play Store: Google Play subscriptions. If you do not receive a confirmation from Dogsix within a reasonable time, resend your cancellation request and consider contacting your payment provider or the app store for assistance.
For reference on Dogsix terms, see the published Terms of Use: Dogsix Terms of Use. For general Canadian consumer-protection guidance, see: Government of Canada - Consumer protection.
Address
Cabbagetown, Toronto, ON, M5A 2H9, Canada