Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Fishbox
8 The Green, Suite R
19901 Dover
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fishbox service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Fishbox: Easy Method
What is Fishbox
Fishbox is a fishing app that offers forecasts, weather and barometric pressure data, bite estimations and interactive maps to help anglers plan outings. It provides basic features for free and additional functionality (AI insights, enhanced forecasts, map tools) through a paid subscription or "Premium" plan.
How to cancel Fishbox
- If you subscribed via iOS (App Store): open the Fishbox app → Profile tab → My Account (or Guest) → tap the crown icon → Manage Subscription. You’ll be redirected to your Apple ID subscription settings to cancel. Note: you cannot cancel from within an active subscription inside the app; cancellation takes effect next billing cycle. For details see the Fishbox help article: How do I cancel my subscription (iOS)?
- If you subscribed via Google Play: open Fishbox → Profile → My Account → Manage Subscription and you’ll be redirected to Google Play to cancel. See the Fishbox help article: How do I cancel my subscription (Google Play / Web)?
- If you subscribed on the web: open Fishbox → Profile → Manage Subscription; you’ll be redirected to fishbox.com (your account page) to manage or cancel the subscription.
What happens when you cancel
When you cancel a paid Fishbox subscription, cancellation normally takes effect at the end of your current billing period. You will generally retain access to premium features until the subscription expiration date and will not be billed again after that date. Account data (profile, saved spots, and settings) typically remain tied to your account unless you request deletion; Fishbox’s help pages do not clearly publish a standard data-deletion timeline, so contact support if you need data removed.
Will I get a refund?
Fishbox’s public help documentation does not publish a formal, site-wide refund policy or an automatic 14‑day cooling-off right. Refunds therefore depend on the company’s discretion and the platform used to purchase the subscription. If you purchased through Apple or Google Play, refund requests are normally handled through those stores (Apple or Google may grant or deny refunds under their policies). Some third‑party sources suggest refunds may be processed within 14 days to the original payment method, but that claim is not confirmed by Fishbox itself. If you believe you are due a refund, start by requesting one through the store where you paid, and contact Fishbox support for assistance or clarification.
Fishbox plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Fishbox Premium (US & Canada) | USD 25.99 (≈ C$36 - C$37) | Unknown (likely annual or multi-month) | Premium features unlocked (interactive maps, AI insights, enhanced forecasts) |
Your consumer rights in Canada
In Canada there is generally no statutory automatic "cooling-off" or 14‑day cancellation right for digital subscriptions purchased online; consumer remedies depend on merchant policies and applicable platform rules. For purchases made through Apple or Google Play, those stores have their own refund and dispute processes which you can use to request a refund. If you paid Fishbox directly via the web, any refund will depend on Fishbox’s own policy and discretion.
Customer experiences
User feedback is mixed. Some anglers praise Fishbox’s presentation of barometric pressure and bite estimates and find the forecasting features useful. Other reviewers - especially on platforms like Trustpilot (Canada) - raise concerns about the subscription flow, noting that trial or sign-up screens can be unclear and that refund requests have been challenging for some customers. Ratings on Trustpilot Canada average around 2.9/5 with a notable share of low scores; independent forum comments include both positive and negative experiences.
Documentation checklist
- Proof of purchase or receipt (App Store / Google Play / web invoice)
- Account email/username used with Fishbox
- Subscription platform (Apple App Store, Google Play, or fishbox.com)
- Dates of purchase and most recent renewal
- Screenshots of the subscription/trial screens and billing entries
- Any prior correspondence with Fishbox support or the store about cancellation/refund
Common mistakes
People frequently assume cancelling the app removes the subscription - but uninstalling the app does not cancel a store-managed subscription; you must cancel in Apple ID settings, Google Play subscriptions, or via the Fishbox web account. Another common error is expecting an immediate refund or immediate loss of access; cancellations typically stop future billing and keep access until the period ends. Not noting which platform was used (App Store vs Google Play vs web) can delay the process, since refunds and cancellations are handled differently by each.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS (App Store) | Refunds handled by Apple (request via Apple’s report-a-problem). Not guaranteed. | Low - Moderate (managed through Apple ID settings or report a problem) |
| Google Play | Refunds handled by Google Play support. Not guaranteed. | Low - Moderate (use Google Play subscription management or support) |
| Web (fishbox.com) | Depends on Fishbox policy; no public automatic refund guarantee. | Moderate (contact Fishbox support via account page/help center) |
| Postal cancellation (registered letter to corporate address) | Refunds unlikely unless specified by Fishbox; may support proof of cancellation request. | High (slow, formal; useful if you require a written record) |
After cancelling
After you cancel, keep your purchase receipt and any confirmation of cancellation. If you need a refund, first request it through the store where you paid (Apple or Google Play) using their official procedures: Apple’s Report a Problem page or Google Play help on refunds (Google Play - Request a refund). For web purchases or account questions, consult the Fishbox Help Center: help.fishboxapp.com and provide the documentation listed above when contacting support.
Address
Send formal cancellation correspondence (registered mail) to Fishbox’s registered corporate office:
MEMS Group, Inc., 8 The Green, Suite R, Dover, Delaware, 19901, United States