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Fraavy

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Canada

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Termination letter drafted by a specialized lawyer
Sender
Fraavy Cancel Subscription Refund | Postclic
Fraavy
PO Box 786
UB3 9TR Hayes United Kingdom
customer@fraavy.com
Cancellation of Fraavy contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Fraavy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Fraavy
PO Box 786
UB3 9TR Hayes , United Kingdom
customer@fraavy.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Fraavy: Easy Method

What is Fraavy

Fraavy is an online service that has been reported to operate subscription-based access - often reached via QR codes that redirect users to a payment page. Users have reported a 5-day trial followed by recurring monthly charges. There are widespread complaints about difficulty finding a clear cancellation flow and inconsistent customer support responses.

How to cancel Fraavy

  • Try to cancel online first: log into your account at member.fraavy.com or fraavy.com and look for an account, subscription, or billing section to cancel.
  • If you cannot cancel online, email support with a clear subject line (e.g., "Cancel my subscription - [your email]") to one or more addresses: customer@fraavy.com, support@mail-fraavy.com, or support@receipt.mail-fraavy.com. Include your account email, transaction dates, and request a written confirmation of cancellation.
  • If email fails or you want immediate contact, call the customer number for US/Canada: +1 866‑471‑9677. Ask for a cancellation confirmation number and the effective date.
  • Record every step: save confirmation emails, screenshots of account pages, the date/time of calls, and the name of any representative. If you cannot obtain confirmation, be prepared to dispute charges through your card issuer.

What happens when you cancel

Cancellation should stop future automatic renewals, but reports indicate inconsistent behaviour: some users retained access until the end of a paid period, while others continued to be billed after requesting cancellation. Because Fraavy’s responses are unreliable in many complaints, you must keep written proof of your cancellation request and any confirmation you receive. Also save copies of any content, receipts, or account information you need, since access or data retention policies may vary or be unclear.

Will I get a refund?

Fraavy promotes a 5‑day trial after entering payment information; if you do not cancel within that window charges (commonly reported as US$49.95/month) begin. This trial functions as a negative‑option trial rather than a clearly stated refund policy. User reports indicate refunds are often denied or difficult to obtain, and many people have found success only by disputing transactions with their bank or filing credit‑card chargebacks. If you believe a charge was fraudulent or made without valid consent, contact your card issuer promptly and provide documentation. There may be limited exceptions for clear billing errors, but refunds are not reliably granted by Fraavy according to available reports.

Fraavy plans and pricing

Plan Price Billing Notes
Subscription US$49.95/month (reported) Recurring monthly after a 5‑day trial Pricing reported in USD; no verified Canadian pricing found

Your consumer rights in Canada

Canadian consumers generally have protections under federal and provincial consumer protection laws, including cooling‑off rules in some provinces that can apply to online purchases. However, reports indicate Fraavy may not honor these rights consistently. If you were charged without clear consent, you should contact your card issuer to dispute the transaction and consider filing a complaint with the Competition Bureau or your provincial consumer protection office. Keep in mind time limits for disputes and complaint filings - act promptly.

Customer experiences

User reports are recurring patterns of negative: many people say QR codes for parking, restaurants, or offices redirected them to Fraavy payment pages where credit card information was entered, sometimes without realizing a subscription would start. Common patterns include an immediate small authorization (e.g., US$1) followed by a monthly US$49.95 charge, automatic renewals, and unclear cancellation links. Some users succeeded in cancelling through email or phone but others continued to be billed despite contacting support. Several complaints describe the operation as deceptive rather than a legitimate, transparent service.

Documentation checklist

  • Transaction dates and amounts from bank or card statements; transaction IDs if available
  • Screenshots of the service page, QR code destination, and account/subscription pages
  • Copies of all emails sent to or received from Fraavy and timestamps
  • Phone call log with date/time, number called, and name of representative (if provided)
  • Any confirmation numbers, cancellation messages, or error messages

Common mistakes

People commonly assume deleting an app cancels a subscription - this does not stop recurring billing. Another frequent error is relying on the original QR code source (e.g., a venue) when the payment platform was a third party; that does not substitute for direct cancellation with Fraavy or a dispute with the card issuer. Waiting too long past the 5‑day trial or failing to keep written cancellation proof are other examples that make it harder to dispute charges. Finally, some users only dispute the initial small charge and miss the subsequent monthly charge, so monitor statements closely.

Comparative recap

Method Refund Difficulty
Account‑online (member.fraavy.com / fraavy.com) Possible but often denied or unclear Medium to High
Email (customer@fraavy.com, support@mail-fraavy.com, support@receipt.mail-fraavy.com) Often unreliable; responses inconsistent High
Phone (+1 866‑471‑9677) May work if you obtain written confirmation; not guaranteed High

After cancelling

After you request cancellation, continue to monitor your card and bank statements for any further charges. If you are billed again, immediately contact your card issuer to file a dispute or chargeback and provide the documentation from the checklist. You can also report the issue to Canadian authorities: the Competition Bureau and the Canadian Anti‑Fraud Centre accept reports about deceptive practices. For reference and further action, you can revisit your account at member.fraavy.com or the main site at fraavy.com, and consult federal resources such as the Competition Bureau at competitionbureau.gc.ca and the Canadian Anti‑Fraud Centre at antifraudcentre-centreantifraude.ca.

Address

PO Box 786, Hayes, Middlesex, UB3 9TR, United Kingdom

FAQ

To cancel your Fraavy subscription during the 5-day trial period, log into your account at member.fraavy.com or fraavy.com and look for the cancellation option in your account settings. If you cannot cancel online, consider sending a written cancellation request via email or registered mail to ensure you have proof.

Refunds for Fraavy subscriptions are often difficult to obtain after the trial period. If you cancel after the trial, you may not receive a refund for the monthly fee of US$49.95. It's advisable to keep documentation of your cancellation request and any correspondence with Fraavy.

If you continue to be billed after canceling your Fraavy subscription, gather all documentation related to your cancellation request and contact your bank or credit card issuer to dispute the charges. You may also want to send a written notice to Fraavy to formally address the issue.

To ensure your cancellation request for Fraavy is processed correctly, keep a record of all communications, including confirmation emails and the date you submitted your request. Consider sending your cancellation request via registered mail to have proof of delivery.

As a Canadian consumer, you have certain rights under federal and provincial consumer protection laws, including the right to cancel subscriptions. However, Fraavy may not always honor these rights, so it's important to document your cancellation request and seek assistance if you believe your rights have been violated.