Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Freddie'S Flowers
23‑34 Ingate Place
SW8 3NS London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Freddie'S Flowers service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Freddie'S Flowers: Easy Method
What is Freddie'S Flowers
Freddie's Flowers is a flower subscription and gift delivery service that prepares and ships cut flowers and arranging guides to customers. The company markets weekly or recurring bouquets and offers a customer satisfaction promise for flower quality.
Although Freddie's Flowers operates primarily from the UK, customers in other countries sometimes report subscriptions and deliveries; official Canadian pricing or localized terms were not found in publicly available materials.
How to cancel Freddie'S Flowers
- Online: log into your Freddie's Flowers account on the website and use the subscription management area to skip, pause or cancel your subscription; subscriptions can be skipped, paused or cancelled at any time. See the subscription page: Freddie's Flowers - choose subscription.
- Customer service: contact Freddie's Flowers by phone or email and request cancellation; termination guidance is also summarized by third-party resources: TerminationExperts - Freddie's Flowers.
- By post (recommended if you want proof): send a written cancellation by registered post (raccomandata A/R) to the company's UK address (see Address section below) and keep proof of posting and delivery. If you use a Germany alternative address, direct the letter to "Customer Service / Administration" and keep delivery confirmation.
- Timing note: paid subscriptions generally continue until the end of the paid period; cancelling during a free trial typically ends the trial immediately.
What happens when you cancel
When you cancel a paid subscription, the service typically continues until the end of the current paid period and will not renew thereafter. Cancelling during a free trial generally ends access immediately.
Your online account will usually remain accessible unless you request account deletion; the company may retain account and transaction records in line with its privacy policy for record‑keeping and customer service purposes. Ask for written confirmation of cancellation and retain any reference numbers or emails as proof.
Will I get a refund?
Freddie's Flowers publishes a "Beautiful Flowers Guaranteed" policy promising to address quality issues and make things right when bouquets arrive damaged, wilted or misrepresented. Remedies under that guarantee typically include replacements or other compensation rather than automatic full refunds for normal subscription cancellations.
There is no explicit, published statement from Freddie's Flowers that it offers a statutory 14‑day cancellation or automatic refund right for subscriptions in Canada. For paid periods, cancelling usually prevents future renewals but does not always produce a pro rata refund for the current paid interval. If goods are defective or misrepresented, seek remedy under the company's guarantee and under applicable provincial consumer protection laws.
Freddie'S Flowers plans and pricing
| Plan | Price (CAD) |
|---|---|
| Classic | Varies |
| Showstopper | Varies |
| Other subscription options | Varies |
Your consumer rights in Canada
Canadian consumer protection is governed provincially and may include cooling‑off periods or other statutory rights for certain contracts, but rules differ by province and by contract type. There is no public evidence Freddie's Flowers explicitly offers a Canadian statutory cancellation period; consumers should therefore rely on general provincial protections for defective or misrepresented goods.
If you receive defective flowers or the service is misrepresented, you can raise the issue under the company's guarantee and, if unresolved, contact your provincial consumer protection office, consider a chargeback through your payment provider, or pursue small claims court remedies depending on the scale of the dispute.
Customer experiences
Public reviews show a mix of positive and negative experiences. Many customers praise the flower quality, longevity and eco‑friendly packaging, and report helpful arranging guides and satisfactory customer service when issues arise.
Conversely, recurring complaints include difficulty cancelling subscriptions via the website, unwanted recurring deliveries, delivery damage or missing items, delayed responses in some cases, and reports of persistent marketing calls. These mixed reports suggest cancellations and post‑sale support can vary by case.
Documentation checklist
- Account name, email and order/subscription numbers
- Dates of orders, deliveries and charges (screenshots or bank statements)
- Photos of damaged or missing items and any packaging
- Copies of emails, chat transcripts, or notes from phone calls (date, time, agent name)
- Proof of cancellation request (online confirmation, registered post receipt, or reference number)
Common mistakes
Assuming a single phone call is sufficient without receiving written confirmation - always ask for and keep confirmation. Waiting until after the next billing date to cancel can result in an extra charge because paid subscriptions typically remain active until the end of the paid period. Failing to save documentation (order numbers, photos, emails, proof of postage) makes disputing charges or pursuing remedies harder.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Depends - paid period usually runs to end; refunds uncommon unless covered by guarantee | Reported as difficult by some customers |
| Phone or email to customer service | Possible remedies under the guarantee (replacement or compensation); refund depends on timing and issue | Moderate - many customers report satisfactory resolutions, others report delays |
| Registered post (raccomandata A/R) to UK address | Proof of delivery strengthens your position; refund still depends on policy and timing | Lower difficulty for proving you cancelled, but slower to process |
After cancelling
After you cancel, keep all confirmation messages and monitor your bank or card statements for any unexpected charges. If you have a quality issue, reference the "Beautiful Flowers Guaranteed" in your communications and provide photos and order details.
Helpful links: subscription information and management here, the company's guarantee example page here, third‑party cancellation guidance here, and public reviews here. If the company does not resolve a legitimate complaint, consider contacting your provincial consumer protection office or your payment provider for a chargeback.
Address
Send registered cancellation letters to:
Freddie's Flowers Limited
23‑34 Ingate Place
London SW8 3NS
United Kingdom
If you use a Germany alternative address for correspondence, direct the letter to "Customer Service / Administration" and keep delivery confirmation as proof.