Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Fussy
213 Mare Street
E8 3JS London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fussy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Fussy: Easy Method
What is Fussy
Fussy is a company offering personal-care and/or lifestyle products and digital plans, including deodorants and in‑app subscriptions such as Fussy Toddler Recipes (one‑time purchase) and Fussy Vegan Pro (monthly or annual). It operates direct subscriptions through its website and in‑app subscriptions via the Apple App Store and Google Play.
How to cancel Fussy
- Web (direct via website account): Log into your Fussy account on the website, click Edit next to your active subscription, then select Cancel Subscription and choose a reason. There is no fee or penalty explicitly mentioned for cancelling via the website.
- App Store (iOS): If you purchased via the Apple App Store, cancel through Apple’s subscription settings (Settings > Apple ID > Subscriptions or via the App Store). Fussy cannot cancel or refund App Store subscriptions.
- Google Play (Android): If you purchased via Google Play, cancel through Google Play settings (Google Play Store > Profile > Payments & subscriptions > Subscriptions). Fussy does not handle cancellations or refunds for Google Play purchases.
- If you have trouble cancelling via the site, contact Fussy customer support (use account email and order details) and keep copies of any confirmation; for App Store/Google Play purchases contact the respective store support.
What happens when you cancel
Cancelling stops future automatic renewals of your subscription. For most web subscriptions you will retain access for the remainder of the paid billing period; you should verify the exact access end date in your account. If you purchased through Apple or Google, cancellation via the store stops future charges there and access typically continues until the end of the current paid period as defined by the store.
Fussy’s handling of account data and any retention after cancellation follows its privacy policy; if you need account deletion or specific data removal, contact Fussy support and request details about data retention and deletion.
Will I get a refund?
Refunds depend on purchase channel and product condition. For physical orders placed directly with Fussy you can return an order within 30 days of delivery if the outer box is completely unopened; return shipping costs are the customer’s responsibility. Opened outer packaging is not accepted for returns due to hygiene reasons. For subscriptions bought through Apple’s App Store or Google Play, Fussy does not process refunds - you must request refunds from Apple or Google directly and provide your store receipt.
Fussy plans and pricing
The following prices are listed for Canadian customers as per the available Canadian App Store listings:
| Plan | Price | Period | Features |
|---|---|---|---|
| Fussy Toddler Recipes (one-time purchase) | C$4.99 | One-time | Access to over 110 toddler recipes for fussy eaters; iPad/iPhone compatibility |
| Fussy Vegan Pro - Monthly Subscription | C$1.49 | Monthly | VIP features in app (live chat priority support, advanced filters, etc.) |
| Fussy Vegan Pro - Annual Subscription | C$10.99 | Annual | Same VIP features on annual plan (approx. 45% savings over monthly) |
Your consumer rights in Canada
Under the consumer guidance provided, you have 30 days to return unopened products purchased directly from Fussy. Opened outer packaging cannot be accepted for returns because of hygiene considerations. Subscriptions can be cancelled at any time via the website, but refunds for purchases made through the Apple App Store or Google Play depend on the store’s policies - Fussy cannot issue those refunds directly.
Customer experiences
Many customers praise Fussy for effective natural formulas, pleasant scents, recyclable packaging and the convenience of subscriptions, along with responsive customer service and the ability to pause or modify subscriptions. Others report the product does not work for all users (some experience only a few hours of effectiveness) and a minority mention issues with dispensers being awkward or fragile. Overall feedback is a mix of positive convenience and product‑specific variability.
Documentation checklist
- Order number or subscription ID and the email used for the account
- Proof of purchase / receipt (store or bank statement) and delivery date
- Photos showing the outer box unopened (for returns) and any packaging labels
- Clear statement of what you request (cancel subscription, refund, return) and date of your cancellation attempt
- Copies of any previous support correspondence and confirmation screenshots
Common mistakes
One frequent mistake is attempting to cancel or request a refund through Fussy when the purchase was made through Apple or Google - those transactions must be managed through the respective store. Another common issue is attempting to return opened outer packaging; due to hygiene rules, opened packaging is not accepted and will be refused. People sometimes forget to include the order number or proof of purchase with their request, which delays processing. If you are sending formal notice, not using a tracked or registered method can leave you without proof of delivery.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via website account) | Possible for unopened physical orders within 30 days (return shipping at customer’s cost); subscription cancellation stops renewals. | Low |
| App Store (iOS) | Refunds handled by Apple - contact Apple Support; Fussy cannot process App Store refunds. | Medium |
| Google Play (Android) | Refunds handled by Google Play - contact Google Play Support; Fussy cannot process these refunds. | Medium |
After cancelling
After you cancel, retain copies of the cancellation confirmation, receipts and any support correspondence. Monitor your bank or card statement to ensure future charges stop. If you need to request a store refund, use the Apple or Google support channels listed below and provide your purchase receipt.
Helpful links: Fussy main site getfussy.com; Fussy reviews Trustpilot - Fussy; Apple subscription support Manage subscriptions on iPhone or iPad; Google Play subscriptions support Manage subscriptions on Google Play.
Address
For formal notices or returns (if required), send correspondence by registered mail with acknowledgement of receipt (raccomandata A/R) to ensure delivery confirmation:
FUSSY LTD
Mare Street Studios, 213 Mare Street,
London E8 3JS,
United Kingdom