Servicio de cancelación N°1 en Nederland
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Gopure.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Cancellation Gopure: Easy Method
What is Gopure
Gopure (goPure) is a skincare and beauty brand that sells products directly through its website and via platforms such as Amazon and TikTok. It offers a "Subscribe & Save" subscription option for recurring shipments as well as one‑time purchases; the company publishes terms of service, shipping, and returns policies on its website.
How to cancel Gopure
- Sign in to your goPure account on gopure.com, go to the subscriptions or "Manage Subscriptions" section, and select the subscription to cancel. Note: skipping or pausing a shipment does not cancel the subscription - only an explicit cancellation stops future shipments.
- If you cannot cancel in your account, email support@gopurebeauty.com requesting cancellation and include your order number and account email.
- If the order was placed through Amazon or TikTok, use the original platform’s order/refund tools - those platform orders must be cancelled/refunded through Amazon/TikTok, not via the goPure website.
- If you prefer or need a written postal cancellation, send a registered letter (raccomandata A/R) to the company address: Yellow Chips B.V., Postbus 88, 8300 AB Emmeloord, Nederland. Keep copies and proof of mailing.
What happens when you cancel
When you cancel a Subscribe & Save subscription your future scheduled shipments should be stopped so no new recurring orders are created. Cancellation does not retroactively remove charges already processed or shipments already packed/sent before cancellation was received. Your account remains accessible for order history and any returns; goPure may retain order and contact data as described in its legal/privacy documentation. If you cancel a subscription, check your account and confirmation emails for the effective date and any final scheduled shipment.
Will I get a refund?
goPure offers a 60‑day money‑back guarantee for website orders; returns can be started via their return portal and refunds generally cover the item cost plus tax minus any discounts applied. For orders placed through Amazon or TikTok, refunds must be processed through those platforms’ refund workflows. goPure may also offer store credit as a return option and, in some cases, adds a $10 bonus to store‑credit refunds. Refunds are subject to the company’s terms, timing, and whether the returned item meets their return requirements; charges already processed before a cancellation may not be refundable if the order has shipped.
Gopure plans and pricing
| Plan | Price |
|---|---|
| Subscribe & Save (recurring shipment) | Varies |
| One‑time purchase | Varies |
| Platform orders (Amazon / TikTok) | Varies |
Your consumer rights in Canada
Canadian consumer protection standards generally require clear disclosure of subscription terms, an easy cancellation process, and a minimum cooling‑off period for certain unsolicited contracts; many jurisdictions use a 14‑day baseline for cancellation rights. goPure’s website policy of a 60‑day money‑back guarantee for website orders exceeds the typical 14‑day minimum. However, Canadian rules also expect timely, transparent, and easy-to-use cancellation and refund mechanisms; difficulties in cancelling, unclear trial language, or delays in responding could raise compliance concerns under provincial consumer protection laws.
Customer experiences
Public reviews are mixed. Some customers praise fast shipping and product effectiveness. Other customers report difficulty cancelling subscriptions (noting they could only delay orders rather than cancel), problems reaching customer service, unexpected or unauthorized charges, and confusing trial or promotional language. Reports also indicate platform orders (Amazon/TikTok) created additional complexity because those must be managed through the originating platform.
Documentation checklist
- Order number(s) and purchase date(s)
- Account email and name used for the order
- Payment receipts or bank/credit card statement showing the charge
- Screenshots of subscription settings, product pages, trial offers, and any cancellation attempts
- Copies of emails, chat transcripts, or support tickets with timestamps
- Return portal confirmation numbers and tracking details for any returned items
- If sending postal cancellation: registered mail proof (raccomandata A/R) and a copy of the letter sent to Yellow Chips B.V.
Common mistakes
Common pitfalls include assuming a skip or pause equals cancellation (it does not), waiting until after a shipment has been processed to request cancellation, and contacting the wrong channel for platform purchases (Amazon/TikTok orders must be handled through those platforms). Other mistakes are not keeping written proof of cancellation requests or relying only on chat without saving transcripts, and not reviewing terms that explain trial or authorization holds (for example, "pay nothing today" promotions can still place authorization holds or enroll you in a subscription if terms are not clearly followed).
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via goPure account (website) | Website orders eligible for 60‑day money‑back (subject to terms) | Low to Medium (can be straightforward but some customers report delays) |
| Email support@gopurebeauty.com | Refunds processed per policy for website orders; requires proof/details | Medium (depends on response times) |
| Help Center "Manage Subscriptions" | Same as website account - subject to the 60‑day policy | Low to Medium (self‑service when functional) |
| Amazon / TikTok order support | Handled by the platform’s refund policy (varies) | Medium to High (must use the platform’s process) |
After cancelling
After you cancel, save any cancellation confirmation emails or screenshots and monitor your bank/credit statements for unexpected charges. If you need to return product(s) for a refund, start the return via goPure’s return portal as described in their terms and shipping pages and keep tracking information. For website legal and return details see goPure’s Terms of Service: goPure Terms of Service and Shipping/Returns: goPure Shipping & Returns. For store‑credit options and details, see their help articles: Return & Exchange Policy (help center). If you need proof of a posted cancellation, send a registered letter (raccomandata A/R) to the address below and keep the postal receipt.
Address
Yellow Chips B.V., Postbus 88, 8300 AB Emmeloord, Nederland