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I hereby notify you of my decision to terminate the contract relating to the Gopure service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gopure: Easy Method
What is Gopure
Gopure (goPure) is a skincare and beauty brand that sells products directly through its website and via platforms such as Amazon and TikTok. It offers a "Subscribe & Save" subscription option for recurring shipments as well as one‑time purchases; the company publishes terms of service, shipping, and returns policies on its website.
How to cancel Gopure
- Sign in to your goPure account on gopure.com, go to the subscriptions or "Manage Subscriptions" section, and select the subscription to cancel. Note: skipping or pausing a shipment does not cancel the subscription - only an explicit cancellation stops future shipments.
- If you cannot cancel in your account, email support@gopurebeauty.com requesting cancellation and include your order number and account email.
- If the order was placed through Amazon or TikTok, use the original platform’s order/refund tools - those platform orders must be cancelled/refunded through Amazon/TikTok, not via the goPure website.
- If you prefer or need a written postal cancellation, send a registered letter (raccomandata A/R) to the company address: Yellow Chips B.V., Postbus 88, 8300 AB Emmeloord, Nederland. Keep copies and proof of mailing.
What happens when you cancel
When you cancel a Subscribe & Save subscription your future scheduled shipments should be stopped so no new recurring orders are created. Cancellation does not retroactively remove charges already processed or shipments already packed/sent before cancellation was received. Your account remains accessible for order history and any returns; goPure may retain order and contact data as described in its legal/privacy documentation. If you cancel a subscription, check your account and confirmation emails for the effective date and any final scheduled shipment.
Will I get a refund?
goPure offers a 60‑day money‑back guarantee for website orders; returns can be started via their return portal and refunds generally cover the item cost plus tax minus any discounts applied. For orders placed through Amazon or TikTok, refunds must be processed through those platforms’ refund workflows. goPure may also offer store credit as a return option and, in some cases, adds a $10 bonus to store‑credit refunds. Refunds are subject to the company’s terms, timing, and whether the returned item meets their return requirements; charges already processed before a cancellation may not be refundable if the order has shipped.
Gopure plans and pricing
| Plan | Price |
|---|---|
| Subscribe & Save (recurring shipment) | Varies |
| One‑time purchase | Varies |
| Platform orders (Amazon / TikTok) | Varies |
Your consumer rights in Canada
Canadian consumer protection standards generally require clear disclosure of subscription terms, an easy cancellation process, and a minimum cooling‑off period for certain unsolicited contracts; many jurisdictions use a 14‑day baseline for cancellation rights. goPure’s website policy of a 60‑day money‑back guarantee for website orders exceeds the typical 14‑day minimum. However, Canadian rules also expect timely, transparent, and easy-to-use cancellation and refund mechanisms; difficulties in cancelling, unclear trial language, or delays in responding could raise compliance concerns under provincial consumer protection laws.
Customer experiences
Public reviews are mixed. Some customers praise fast shipping and product effectiveness. Other customers report difficulty cancelling subscriptions (noting they could only delay orders rather than cancel), problems reaching customer service, unexpected or unauthorized charges, and confusing trial or promotional language. Reports also indicate platform orders (Amazon/TikTok) created additional complexity because those must be managed through the originating platform.
Documentation checklist
- Order number(s) and purchase date(s)
- Account email and name used for the order
- Payment receipts or bank/credit card statement showing the charge
- Screenshots of subscription settings, product pages, trial offers, and any cancellation attempts
- Copies of emails, chat transcripts, or support tickets with timestamps
- Return portal confirmation numbers and tracking details for any returned items
- If sending postal cancellation: registered mail proof (raccomandata A/R) and a copy of the letter sent to Yellow Chips B.V.
Common mistakes
Common pitfalls include assuming a skip or pause equals cancellation (it does not), waiting until after a shipment has been processed to request cancellation, and contacting the wrong channel for platform purchases (Amazon/TikTok orders must be handled through those platforms). Other mistakes are not keeping written proof of cancellation requests or relying only on chat without saving transcripts, and not reviewing terms that explain trial or authorization holds (for example, "pay nothing today" promotions can still place authorization holds or enroll you in a subscription if terms are not clearly followed).
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via goPure account (website) | Website orders eligible for 60‑day money‑back (subject to terms) | Low to Medium (can be straightforward but some customers report delays) |
| Email support@gopurebeauty.com | Refunds processed per policy for website orders; requires proof/details | Medium (depends on response times) |
| Help Center "Manage Subscriptions" | Same as website account - subject to the 60‑day policy | Low to Medium (self‑service when functional) |
| Amazon / TikTok order support | Handled by the platform’s refund policy (varies) | Medium to High (must use the platform’s process) |
After cancelling
After you cancel, save any cancellation confirmation emails or screenshots and monitor your bank/credit statements for unexpected charges. If you need to return product(s) for a refund, start the return via goPure’s return portal as described in their terms and shipping pages and keep tracking information. For website legal and return details see goPure’s Terms of Service: goPure Terms of Service and Shipping/Returns: goPure Shipping & Returns. For store‑credit options and details, see their help articles: Return & Exchange Policy (help center). If you need proof of a posted cancellation, send a registered letter (raccomandata A/R) to the address below and keep the postal receipt.
Address
Yellow Chips B.V., Postbus 88, 8300 AB Emmeloord, Nederland