Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Happyo
Not found
Not found
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Happyo service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Happyo: Easy Method
What is Happyo
Happyo is a subscription-based digital service that provides tools and features to its users through web and/or mobile interfaces. It offers tiered access to functionality based on the plan a user selects and is managed by the company that operates the Happyo service.
This guide explains how to cancel Happyo subscriptions in Canada, what to expect after cancelling, refund possibilities, your rights as a Canadian consumer, and practical tips to make the process smoother.
How to cancel Happyo
- Confirm how you were billed (directly by Happyo, Apple App Store, Google Play, or a third-party payment processor). If billed through Apple or Google, cancel via your account with that store; otherwise proceed by contacting Happyo support.
- Email Happyo at support@gethappyo.co with the subject line "Cancel Subscription" and include your account email, subscription ID or order number, the date of last payment, and the platform or payment method used.
- Ask for written confirmation of cancellation and the effective cancellation date, and request details about any available refund or pro-rated credit if you believe you are entitled to one.
- If you were billed through Apple or Google, follow the store’s cancellation flow and check the store’s confirmation message - Happyo support may still be able to help with account-level questions after store cancellation.
- Keep copies/screenshots of your cancellation request and any replies; if you do not receive a reply in a reasonable time, follow up referencing your earlier message and include the original email thread.
What happens when you cancel
When you cancel a Happyo subscription, renewals should stop so you are not charged after the current billing period ends. Depending on how the subscription was purchased (directly or through an app store), the subscription may remain active until the end of the paid period or end immediately - ask support for the exact effective date.
Access to paid features typically continues until the paid period expires unless the company states otherwise. Account data and usage history are normally retained by the provider; the exact retention period and whether your account is deleted or archived after cancellation vary by provider. If you require deletion of personal data, request details from Happyo support at support@gethappyo.co.
Will I get a refund?
Refund eligibility for Happyo subscriptions depends on where and how you purchased the subscription and on the company’s refund policy. Many digital subscription providers do not guarantee refunds for unused portions of a subscription, but exceptions can apply for billing errors, duplicate charges, or demonstrable service failures.
If you purchased via Apple or Google, refund requests are often handled through the respective app store’s refund process. If you were billed directly and believe you qualify for a refund (for example, unauthorized charge or clear service failure), contact support@gethappyo.co with your documentation. If Happyo denies a refund and you believe a consumer protection law or your card issuer gives you recourse, you can escalate with your payment provider or a provincial consumer office.
Happyo plans and pricing
| Plan | Price | Billing Period | Notes |
|---|---|---|---|
| Free | Varies | Varies | Basic access; details vary by offer |
| Premium | Varies | Varies | Paid tier with expanded features; contact support for current pricing |
| Enterprise | Varies | Varies | Custom pricing and terms; usually billed via invoice or agreement |
Your consumer rights in Canada
In Canada you have protections under federal and provincial consumer-protection laws. These include the right not to be subject to misleading representations about a product or service and options to dispute unauthorized charges. Pre-authorized recurring payments can be cancelled, and you can ask your financial institution for assistance if charges continue after cancellation.
If a provider fails to honour its obligations or has engaged in deceptive practices, you may file a complaint with your provincial consumer protection office or seek remedies through small claims court for monetary disputes. For purchases made through app stores, you may also use the store’s dispute and refund processes. For general federal guidance, see Canadian government consumer resources.
Customer experiences
User experiences with cancelling subscriptions like Happyo typically vary. Some users report straightforward cancellations and prompt responses from support when they contact the company directly, while others encounter delayed replies or need to clarify whether they were billed through an app store versus directly by the company.
Refund outcomes also vary: customers who provide clear documentation and reach the correct billing channel (Happyo support or the app store) tend to have smoother resolutions; those who miss receipts or contact the wrong billing channel often experience extra delays.
Documentation checklist
- Account email and username
- Subscription or order ID
- Receipt or payment confirmation (screenshot or PDF)
- Last charge date and amount
- Platform used to purchase (web, Apple App Store, Google Play, or third-party)
- Copies of any prior correspondence with support
Common mistakes
A frequent mistake is contacting the wrong billing channel: if you subscribed through Apple or Google, cancelling with Happyo directly may not stop future charges - those must be cancelled through the app store subscription controls. Another common error is not including the subscription ID or receipt in the cancellation request, which delays verification.
Some customers assume cancellation automatically triggers a refund; that is not always the case. Also, failing to keep confirmation emails or screenshots makes it harder to escalate disputes or prove what was requested and when.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Contact Happyo support (support@gethappyo.co) | Possible - depends on purchase method and policy | Low to Medium |
| Apple App Store subscription | Refund handled by Apple; subject to Apple’s policies | Low (use Apple’s support tools) |
| Google Play subscription | Refund handled by Google; subject to Google’s policies | Low (use Google Play’s subscription tools) |
| Bank or card dispute / chargeback | Possible if charge is unauthorized or unresolved | Medium to High (formal process) |
After cancelling
After you cancel, keep copies of your cancellation confirmation and watch your payment method for any unexpected charges. If charges continue, contact Happyo support with your confirmation, then contact your bank or card issuer if the issue is not resolved.
For further help or to initiate cancellation, email support@gethappyo.co. For app-store cancellations and refunds, use Apple’s subscription support at Apple subscriptions and Google’s guidance at Google Play subscriptions. For general Canadian consumer information, see Canada.ca - Consumer information.
Address
No postal address for Happyo is publicly available. For account or cancellation requests, contact the company by email at support@gethappyo.co.