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I hereby notify you of my decision to terminate the contract relating to the Harna service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Harna: Easy Method
What is Harna
Harna is a fitness app and subscription service offering workout and meal plans, guided sessions and access to an online account. Plans are sold as monthly, quarterly, annual, or one‑time purchases and may be billed directly by HARNA or through app stores (Apple App Store or Google Play) depending on how you subscribed.
How to cancel Harna
- On the HARNA website (web): Go to My Account → My Subscriptions, sign in with the email you used to register, and click the “Cancel renewal” button. You must cancel at least 24 hours before the next billing date to avoid being charged; you will retain access until the end of the current period. See HARNA’s cancellation article: How do I cancel the subscription?
- On the App Store (iOS): Turn off auto‑renewal in your Apple ID subscription settings at least 24 hours before the end of the free trial or current period. Apple manages billing and refunds for purchases made through the App Store.
- On Google Play (Android): Turn off auto‑renewal in your Google Play account subscriptions at least 24 hours before the end of the free trial or current period. Google Play manages billing and refunds for purchases made through Google.
- Registered mail (recommended for proof): If you want a dated paper record, send a written cancellation notice by registered mail to HARNA’s business address (see end of this guide). Keep the tracking/return‑receipt as proof.
What happens when you cancel
When you cancel a HARNA subscription, cancelling stops automatic renewal at the next billing cycle; you typically retain access to premium features until the end of the paid period. HARNA requires cancellation at least 24 hours before the next billing date to avoid being charged for the next term. Deleting the app or unsubscribing from newsletters does not cancel the subscription - cancellation must be completed through your account or the store that billed you.
Will I get a refund?
Refunds are not automatic. HARNA requires you to cancel before requesting a refund and asks that you submit a refund request with a clear reason; the HARNA billing team will review requests and notify you of approval or denial. If your subscription was purchased as an in‑app purchase via the App Store or Google Play, refunds must be requested directly through Apple or Google and are subject to those stores’ refund policies. In short: cancel first, then request a refund, but refund approval is not guaranteed.
Harna plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 month workout plan | US$24.99 (approx. C$34 - 35) | Monthly | Workout plan only |
| 3 months workout plan | US$49.99 (approx. C$69 - 70) | Quarterly | Workout plan only |
| 1 year workout plan | US$79.99 (approx. C$110 - 112) | Annual | Workout plan only |
| Annual workout subscription | US$99.99 (approx. C$138 - 140) | Annual | Subscription model |
| Meal Plan 1 month | US$12.99 (approx. C$18 - 19) | Monthly | Meal Plan |
| Meal Plan 3 months | US$19.99 (approx. C$27 - 28) | Quarterly | Meal Plan |
| Meal Plan 1 year | US$24.99 (approx. C$35 - 36) | Annual | Meal Plan |
| Lifetime access | US$49.99 (approx. C$69 - 70) | One‑time | Lifetime access to app |
| Note: Prices are shown in USD on the CAN App Store; the actual CAD charge may vary depending on Apple’s currency conversion at purchase time. | |||
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws require clear disclosure of subscription terms, renewals and refund practices. The Competition Act and provincial statutes protect against misleading practices and require truthful pricing and renewal disclosure. A provincial “cooling‑off” period may apply in some contexts depending on the payment method or the nature of the sale. HARNA’s requirement to cancel 24 hours in advance and variable refund outcomes - especially for in‑app purchases managed by Apple or Google - can raise concerns under these standards. If you encounter unauthorized charges or denied refunds, you may escalate to provincial consumer protection offices, file a dispute with your payment provider, or seek guidance from the Competition Bureau of Canada.
Customer experiences
User reviews show a mixture of positive and negative experiences. Many customers praise HARNA’s variety of short, customizable workouts, beginner‑friendly pacing, and benefits for flexibility, core strength and stress relief. At the same time, there are frequent reports of unexpected or excessive charges, unclear subscription fees, and difficulties obtaining refunds or cancelling - some reviewers describe long delays or denials when requesting refunds. These negative reports often concern billing transparency and after‑sale support rather than the fitness content itself.
Documentation checklist
- Registered email used with HARNA, account or subscription ID (if known), and the date you subscribed or were charged.
- Proof of purchase or screenshot of the receipt, billing statement showing charge, and any in‑app purchase receipt from Apple or Google.
- Cancellation confirmation (screenshot or email) or tracking/return receipt if you send registered mail.
- Copies of any refund request correspondence and any replies from HARNA, Apple, or Google.
Common mistakes
Common errors include deleting the HARNA app or unsubscribing from emails without actually cancelling the subscription - these actions do not stop billing. Waiting until less than 24 hours before the renewal date is another frequent mistake that can result in an unwanted charge. Other mistakes are requesting a refund without first cancelling or contacting the store that processed an in‑app purchase; for App Store and Google Play purchases you must follow the store’s refund process. Finally, not keeping receipts, screenshots or delivery proof (for registered mail) makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| HARNA website (web) | Possible if you cancel first and HARNA approves; subject to HARNA billing review. | Moderate - cancel online easily but refunds are not guaranteed and some users report denials. |
| App Store (iOS) | Refunds must be requested through Apple; Apple sets the rules and decides. | Moderate to difficult - Apple controls refunds and approvals vary. |
| Google Play (Android) | Refunds must be requested through Google; Google sets the rules and decides. | Moderate to difficult - Google controls refunds and approvals vary. |
| Registered mail (paper notice) | Cancels renewal; refund still subject to HARNA/store policy. Provides strong proof of cancellation date. | Low difficulty to prove cancellation receipt; refund outcome depends on policy. |
After cancelling
After you cancel, keep copies of confirmation emails, screenshots and any registered mail receipts. If you purchased through the HARNA website and want a refund, submit a clear refund request to HARNA and await their billing team decision. If you purchased via App Store or Google Play, open a refund request through Apple or Google as applicable; they will handle the refund process. For HARNA support and refund guidance see: How do I cancel the subscription? and How do I request a refund? If you face unauthorized charges or uncooperative responses, consider contacting your card issuer to dispute the charge and contacting provincial consumer protection authorities for further assistance.
Address
Send registered mail to:
1st Floor, Georgiou Christoforou 8, Strovolos, 2012 Nicosia, Cyprus