Cancellation Hrpa: Easy Method

What is Hrpa

The Human Resources Professionals Association (HRPA) is a professional body for human resources practitioners in Ontario, Canada, that administers memberships, professional designations (such as CHRP/CHRL/CHRE), education approvals and examinations, and related events and resources. HRPA sets membership categories and fees, manages renewal cycles (June 1 - May 31), and maintains administrative policies for resignations, refunds and exam withdrawals.

How to cancel Hrpa

• Complete and submit the HRPA Resignation Form - HRPA does not accept resignations by phone. Send the completed form by mail to the HRPA office; it is recommended you send by registered mail (return receipt) to ensure delivery and to keep proof of submission.
• If cancelling an exam registration, submit an exam withdrawal request before the applicable deadline (see exam policy) to qualify for any permitted refund; include any required documentation for extenuating circumstances if applicable.

What happens when you cancel

When HRPA processes a resignation, your active membership and access to member-only services, materials and designation benefits will end according to HRPA’s administrative timeline. You will still be responsible for any outstanding or non-refundable dues charged under HRPA policy for the registration year. Cancelled memberships may affect eligibility to use designatory letters and access to renewal pricing; reinstatement or re‑joining will be treated as a new application and may be prorated per HRPA’s registration year. HRPA retains records as required by its policies and applicable law; contact HRPA for specifics about data retention or to request copies of your records.

Will I get a refund?

Membership dues are non-refundable once payment is processed under HRPA policy; there is no general 14-day consumer “cooling-off” entitlement for membership dues. Exam fee refunds are available only if you withdraw at least 14 calendar days before the scheduled exam date; approved withdrawals are refunded less a CA$65 + HST administration fee. Withdrawals submitted within 14 days of the exam are generally not refundable, though HRPA may, at its discretion and with supporting documentation, waive the deadline or fee for extenuating circumstances. If you believe an exception applies, submit documentation with your request and contact HRPA for review.

Hrpa plans and pricing

Your consumer rights in Canada

Under Canadian consumer protection law, rights vary by province and by the nature of the purchase or service. HRPA’s published policy states membership dues are non-refundable once processed, and there is no automatic 14-day cooling-off right for membership payments. For exam registrations, HRPA provides a refund window (withdrawals up to 14 days before the exam less CA$65 + HST). If you believe a policy conflicts with provincial consumer protection law or if there are unusual circumstances (fraud, misrepresentation, or services not delivered), you may have additional remedies such as contacting your provincial consumer protection office, disputing a credit card charge with your card issuer, or pursuing a claim in small claims court; consider seeking independent legal advice for rights specific to your situation.

Customer experiences

Feedback about HRPA is mixed. Some members praise HRPA staff for helpful and supportive service during application processes. Other experiences report challenges: examples include visits to the Toronto office when staff were not present despite posted hours, difficulties reaching staff by phone or receiving callbacks, and longer-term complaints about perceived value relative to cost for professional designations. These mixed reviews suggest responsiveness and service can vary by case and channel; preparing documentation and using tracked mail or formal written requests can reduce the risk of disputes.

Documentation checklist

• Completed HRPA Resignation Form (signed and dated); if mailing, include proof of delivery (registered mail receipt or tracking number).
• Copy of membership payment receipt or invoice showing the transaction date and amount.
• For exam withdrawal: withdrawal request form or written notice and any supporting documentation for extenuating circumstances (medical notes, bereavement documentation, employer letters).
• Copies of any previous correspondence with HRPA about the cancellation or exam (emails, support tickets).

Common mistakes

Common mistakes include assuming you can resign by phone - HRPA requires a written Resignation Form - and not sending the form (or sending it without tracking), which can leave you recorded as an active member. Another frequent error is missing the 14-calendar-day exam withdrawal window and expecting a refund; outside that window refunds are not granted except in documented, exceptional circumstances. Members sometimes expect a general 14-day cooling-off period for membership dues - that expectation does not align with HRPA policy. Finally, not keeping copies of submissions and receipts makes it harder to contest billing or to request fee waivers later.

Comparative recap

After cancelling

After you submit your resignation or exam withdrawal, keep copies of all documents and proof of delivery. Expect HRPA to process the request and to send confirmation; if you do not receive confirmation within a reasonable timeframe, follow up in writing and retain evidence of your attempts. For more information and to access forms or policy pages, visit HRPA’s website and the relevant membership or exam pages:

HRPA main website

HRPA membership information (look for Resignation Form)

HRPA exam policies and withdrawal information

HRPA contact page

Address

Human Resources Professionals Association

150 Bloor Street West, Suite 200

Toronto, Ontario M5S 2X9, Canada