Opsigelses tjeneste Nr. 1 i United States
Kære hr./fru,
Jeg meddeler hermed min beslutning om at opsige kontrakten vedrørende Hum Nutrition tjenesten.
Denne meddelelse udgør en fast, klar og utvetydig vilje til at opsige kontrakten med virkning på den først mulige forfaldsdato eller i overensstemmelse med den gældende kontraktlige frist.
Jeg beder dig om at træffe alle nødvendige foranstaltninger for at:
– stoppe al fakturering fra den faktiske opsigelsesdato;
– bekræfte skriftligt den korrekte modtagelse af denne anmodning;
– og, hvis relevant, sende mig det endelige regnskab eller bekræftelsen af saldo.
Denne opsigelse sendes til dig via certificeret e-post. Afsendelsen, tidsstemplingen og integriteten af indholdet er fastslået, hvilket gør det til et bevisbart dokument, der opfylder kravene til elektronisk bevis. Du har derfor alle de nødvendige elementer til at udføre den regelmæssige behandling af denne opsigelse i overensstemmelse med de gældende principper for skriftlig notifikation og kontraktfrihed.
I overensstemmelse med reglerne vedrørende beskyttelse af personoplysninger anmoder jeg også om:
– at slette alle mine data, der ikke er nødvendige for dine juridiske eller regnskabsmæssige forpligtelser;
– at lukke enhver tilknyttet personlig adgang;
– og at bekræfte den faktiske sletning af data i henhold til de gældende rettigheder vedrørende beskyttelse af privatlivets fred.
Jeg opbevarer en fuldstændig kopi af denne meddelelse samt beviset for afsendelse.
Cancellation Hum Nutrition: Easy Method
What is Hum Nutrition
Hum Nutrition is a U.S.-based dietary supplement brand that sells vitamins and wellness products online and through mobile apps. They offer one-time purchases and recurring subscription orders (auto-ship) with customer support by email, chat, and phone.
How to cancel Hum Nutrition
- For web/direct subscriptions: contact Hum at healthy@humnutrition.com, use the website chat, or call their customer service at least 24 hours before your next scheduled shipment to cancel. Note that an in-account "Cancel" option is available only in select US states and Hum does not offer prorated refunds for the current term. For Hum’s help article see How to cancel your HUM Subscription.
- For iOS/App Store subscriptions: cancel through Apple’s subscription management (Settings > Subscriptions). Hum’s terms refer subscribers to Hum’s channels or the in-account subscription page where applicable. See Hum terms at Hum Terms & Conditions.
- For Google Play/Android subscriptions: cancel via the Google Play Store’s Subscriptions section. Hum’s public documentation emphasizes web/email/chat/phone cancellation; check Google Play support for steps to cancel.
What happens when you cancel
When you cancel a Hum subscription, your recurring billing will be stopped for future shipments; in most cases you keep access to products already shipped or the current billing term until it ends. Hum does not provide prorated refunds for the unused portion of a subscription term. Account and order data will remain in Hum’s systems according to their privacy and record-retention practices; if you need data removed or a written confirmation of cancellation, request it by email and retain any cancellation confirmation you receive.
Will I get a refund?
Hum’s standard return policy for web purchases allows full refunds on unopened products returned within 30 days of delivery (shipping excluded); opened products returned within 30 days are eligible for store credit only. Refunds are processed after Hum receives the return, typically within about 48 business hours. There is no prorated refund for cancelling a subscription mid-term. For defective unopened items within 30 days Hum may provide a refund or credit under their warranty/defect policy. Hum’s public materials do not mention a separate 14‑day cooling‑off right for Canadian consumers.
Hum Nutrition plans and pricing
| Product | Price (CAD) | Period | Features |
|---|---|---|---|
| Red Carpet soft gels | C$26.00 | 30-day supply per bottle | Supports hair and skin health |
| Counter Cravings capsules | C$50.00 | 30-day supply per bottle | Appetite control supplement |
Your consumer rights in Canada
Hum’s published policies reference a 30‑day return window for web purchases but do not explicitly describe Canadian provincial consumer-protection entitlements (for example, any statutory cooling‑off periods or specific rights under provincial law). Canadian consumers may have additional rights under provincial statutes or regulations that are not reflected in Hum’s storefront policies. If you believe a statutory right applies (e.g., unfair business practices, automatic renewal rules, or a cooling‑off period), you can raise the issue with Hum and, if needed, contact your provincial consumer protection office or file a complaint with relevant oversight bodies.
Customer experiences
Customer feedback is mixed: some reviewers praise product results for hair, skin, and digestion and find pricing competitive. However, a number of complaints describe unexpected enrollment into subscriptions, difficulty cancelling, billing after cancellation requests, delays receiving refunds, and problems obtaining return labels or clear cancellation confirmations. These experiences suggest keeping clear records of cancellation requests and confirmations is important.
Documentation checklist
- Order number(s) and account email;
- Dates and times of cancellation requests, plus the method used (email, chat transcript, phone call log);
- Copies/screenshots of billing charges and subscription terms shown at purchase;
- Any confirmation emails or chat transcripts received from Hum;
- Tracking number and proof of postage if you return items by mail.
Common mistakes
Common mistakes include assuming in-account cancellation is always available (it may be limited to select US states), cancelling too close to the next shipment (Hum requires at least 24 hours’ notice), and expecting a prorated refund after cancelling mid-term. Other frequent issues come from relying on verbal assurances without written confirmation - if you cancel by phone, ask for and save a confirmation email or reference number. For app-store subscriptions, people sometimes cancel with Hum instead of via Apple/Google or vice versa; ensure you cancel through the platform that billed you.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via Hum site/email/chat/phone) | No prorated refund for mid-term cancellations; unopened items returned within 30 days refundable (shipping excluded); opened items = store credit | Moderate - Hum accepts cancellations but customer reports note delays and the 24‑hour cutoff |
| App Store (iOS) | Manage refunds and cancellations via Apple; Hum directs users to cancel subscriptions through Apple settings | Moderate - cancellation is via Apple; Hum’s documentation is less detailed for iOS subscribers |
| Google Play (Android) | Manage refunds and cancellations via Google Play; Hum’s public guidance focuses on web channels | Moderate - cancellation must be done through Google Play; Hum’s support may still assist with account matters |
After cancelling
After you cancel, keep copies of cancellation confirmation and any order/return receipts. If you need to return unopened product(s) within 30 days, follow Hum’s return instructions and retain tracking information. For support and policy details, useful links include Hum’s cancellation guidance at How to cancel your HUM Subscription, the return policy at Return Policy, Hum’s terms at Terms & Conditions, and the warranty page at Warranty. For App Store or Google Play subscription issues, consult Apple or Google Play support pages for refunds and cancellation steps.
Address
HUM Nutrition, Inc., Healthy Towers, 6922 Hollywood Boulevard, Suite 922, Los Angeles, CA 90028, United States.
For written notices (such as opt‑outs that require a mailed notice) consider sending by registered mail to the address above and keep proof of postage or delivery.