Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Hunt A Killer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Hunt A Killer: Easy Method
What is Hunt A Killer
Hunt A Killer is a subscription-based mystery game that sends episodic “evidence” boxes (or one-time mystery boxes) designed to simulate a crime investigation. Each box contains physical clues, documents and puzzles intended to be solved over a series of episodes to follow an overarching story.
The company sells monthly subscriptions and prepaid multi-month plans; shipping to Canada has varied and customers commonly order through third-party retailers if direct international shipping is unavailable.
How to cancel Hunt A Killer
- Via web/support: Contact Hunt A Killer customer support by sending an email to the company support address or by opening a support ticket through their site; state that you want to cancel and include your account details and order/subscription number. Cancellation via the site/support generally takes effect at the end of the current subscription period.
- Timing rule: If you are on a monthly autoship, cancel at least 3 business days before the upcoming auto-ship date to avoid the next month’s charge (some sources report this cutoff). For prepaid 6‑ or 12‑month plans, these are typically non‑cancelable mid‑term and will not auto‑renew at the end of the prepaid period.
- App-store subscriptions: If you subscribed through Apple App Store or Google Play, you must cancel through your device’s subscription settings (App Store / Google Play) - these subscriptions cannot be cancelled from the Hunt A Killer website.
- Registered mail (optional): If you prefer a written record, you can send a cancellation letter by registered mail to the corporate address: Hunt A Killer LLC, 921 E Fort Ave, Ste 100, Baltimore, MD 21230‑5134, United States. Include your account details, a clear cancellation request, and a date.
What happens when you cancel
Cancellation generally stops future automatic billing and shipments. For monthly subscriptions, cancellation usually takes effect at the end of the current billing period, so you typically retain access to that month’s box and any subscriber content until the period ends. Prepaid plans are typically fulfilled for the prepaid term but will not auto‑renew if they are non‑renewing; you won't be charged again after the prepaid term unless you opt in to renew.
Account information and purchase records are retained under the company’s normal data and privacy practices; you may continue to access your account history and support communications after cancellation, but active subscription benefits end once the paid period finishes.
Will I get a refund?
Hunt A Killer’s stated policy allows a full refund if you cancel a transaction within 10 calendar days of the initial purchase. After that 10‑day window, purchases - whether one‑time boxes or subscription charges - are treated as final and non‑refundable according to the company’s terms. Subscription cancellations do not typically produce refunds for the unused remainder of the current billing period.
Additionally, because mystery boxes contain content that reveals story spoilers, returns of shipped mystery boxes are commonly not accepted. That said, if goods are defective, missing, not delivered, or the company’s representations are misleading, Canadian consumer protection laws (federal or provincial) may provide remedies or require the seller to repair, replace, or refund. There is no evidence in the company’s materials of a Canadian‑specific 14‑day statutory cancellation right for these purchases.
Hunt A Killer plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Monthly Subscription | approximately C$40 - 42/month (USD $30/month) | Monthly | One box per month; cancel anytime; shipping extra in Canada |
| 6‑Month Prepay Subscription | approximately C$215 - 230 total (USD $165 upfront) | 6 months (one‑time upfront) | Six boxes (~USD $27.50 per box); shipping extra in Canada |
| 12‑Month Prepay Subscription | approximately C$390 - 420 total (USD $300 upfront) | 12 months (one‑time upfront) | Twelve boxes (~USD $25 per box); shipping extra in Canada |
Your consumer rights in Canada
Canadian consumers have protections under federal and provincial consumer protection and unfair practices legislation. While Hunt A Killer’s published refund policy offers a 10‑day purchase window for full refunds, statutory consumer rights may apply if the product is defective, materially not as described, undelivered, or if the seller has engaged in deceptive practices.
If international shipping is discontinued or the seller fails to deliver, affected Canadian buyers may have remedies for non‑delivery or changes to the terms of service. Remedies vary by province and circumstance; for serious disputes you can contact provincial consumer protection offices, file complaints on platforms used to pay (credit card chargeback or PayPal dispute), or seek guidance from consumer advocacy resources in Canada.
Customer experiences
Reviews are mixed. Positive feedback often highlights an immersive, story‑driven experience and strong puzzle design, with some Trustpilot reviewers praising realism and production values. Negative experiences are frequently about customer service - reports of slow or no responses, missing or duplicate boxes, difficulty receiving refunds, and trouble cancelling subscriptions. Several customers have also reported quality issues (damaged or incomplete boxes) and that shipping to Canada has been discontinued at times, prompting some Canadians to purchase via third‑party retailers like Amazon when available.
Documentation checklist
- Account email, username, and subscription/order number
- Date of purchase and dates of any charges you dispute
- Screenshots or copies of order confirmations, billing statements, and the company’s terms
- All correspondence with Hunt A Killer (support tickets, emails), with timestamps
- Tracking numbers or proof of delivery when relevant
Common mistakes
Common errors include trying to cancel an App Store/Google Play subscription through the company website (those must be cancelled through your device), missing the reported 3‑business‑day cutoff for monthly autoship and therefore being charged for the next box, and assuming cancelling immediately triggers an automatic refund for the remainder of the billing period - Hunt A Killer’s policy generally does not refund unused time after the initial 10‑day window. Another frequent problem for Canadian buyers is assuming direct international shipping is available when the company may have suspended shipping to Canada.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (email/support ticket) | Full refund only within 10 calendar days; otherwise no refund for remainder of period | Moderate - company policy is clear but customer service responsiveness varies |
| Prepaid 6/12‑month plans | Generally non‑refundable mid‑term; no auto‑renew at end of prepaid term | High - you typically cannot cancel mid‑term for a refund |
| App Store / Google Play subscriptions | Refunds handled by Apple/Google per their policies; cancellation via device stops future charges | Moderate - must manage through your device store settings |
After cancelling
After you cancel, keep copies of your cancellation confirmation and transaction records. If you need to escalate, use the company’s terms and contact pages as reference: Hunt A Killer’s terms are available at https://hunt.com/terms. For community discussions and practical tips from other customers, third‑party commentary can be useful (for example, subscription‑management guides and user reports on forums and review sites). If you believe the company failed to fulfill its obligations or you cannot resolve a refund or delivery issue, consider contacting your payment provider for a chargeback, filing a complaint with provincial consumer protection, or seeking advice from a consumer rights organization in Canada.
Address
Hunt A Killer LLC, 921 E Fort Ave, Ste 100, Baltimore, MD 21230‑5134, United States