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Cancel INNO SUPPS
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Inno Supps service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Inno Supps: Easy Method
What is Inno Supps
Inno Supps is a supplement retailer that sells vitamins, gut-health stacks, weight-loss formulas and related products through direct online sales and marketplace partners. The company operates subscription (auto‑renew) options in addition to one‑time purchases and publishes its own Terms, Return and Shipping policies on its website.
How to cancel Inno Supps
- For an unshipped one‑time order: contact Inno Supps immediately via live chat on their site or email customerservice@innosupps.com and include your order number. Cancellation is only possible if the order has not been picked, packed or shipped - processing may start within 5 - 15 minutes of ordering, so act promptly. See their cancellation guidance at helpcenter.innosupps.com.
- For subscription (auto‑renew) plans: cancel via your account dashboard on the Inno Supps site or email customerservice@innosupps.com. Subscription cancellation becomes effective after the current billing period ends; future charges will stop but the current paid period is usually retained per their terms (Terms & Conditions).
- If you prefer to cancel by post: send a certified letter (use certified mail / “raccomandata A/R”), clearly mark the letter with the word “Cancellation” or “Disdetta”, include your order/subscription details and a copy of any relevant receipts. Retain the postal proof of delivery. Mail to the company address (see final section below).
What happens when you cancel
If you successfully cancel an order before fulfillment, the company should stop processing and arrange any applicable refund. For subscriptions, cancellation via your account or email prevents future auto‑renewals but generally does not prorate the current billing cycle - access to products or subscription benefits typically continues until the paid period ends. Inno Supps will retain order and account records as described in their Terms; keep copies of your cancellation confirmation and any ticket numbers.
Will I get a refund?
Inno Supps offers a 30‑Day Money‑Back Guarantee: you may request a refund within 30 days of receiving a product. Returned bottles - even if empty or opened - are accepted under the policy, but returns are limited to one full refund per product per household and a maximum of two returns per calendar year. Shipping costs (both outgoing and return) are non‑refundable and customers must pay return postage; the company does not provide prepaid return labels. Promotional sales and products discounted 25% or more are final sale and not eligible for refund. For full details, consult their refund pages (30‑Day Money‑Back Guarantee and Return Policy).
Inno Supps plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Complete Gut Health Stack (1‑Month, Subscribe) | C$103.99 | One‑Time / Subscribe Monthly | Includes Inno Cleanse, Inno Gut Restore, Inno Gut Protect - 30‑Day refill, AutoRefill |
| Complete Gut Health Stack (3‑Month, Subscribe) | C$224.99 | Multi‑month Subscribe | Same 3 products, 3‑month supply, AutoRefill |
| Inno Shred GLP‑1 (via Ubuy) | C$191.00 | One‑Time | Thermogenic + Appetite Support, 60 capsules, 30 servings |
| Night Shred GLP‑1 (via Ubuy) | C$191.00 | One‑Time | Nighttime Metabolic + Sleep Support |
| Trim Biome GLP‑1 (via Ubuy) | C$149.00 | One‑Time | Gut Health + Metabolic Support |
Your consumer rights in Canada
Canadian consumer protection requires retailers to disclose cancellation rights, refund terms and any extra fees (such as return shipping, customs duties or taxes). While Inno Supps documents its Terms, Return and Shipping policies online, customers in Canada must still be made aware of duties and taxes that may apply to imported orders; these charges are typically the buyer’s responsibility and should be disclosed at purchase. If fees or refund limits were not clearly disclosed at the point of sale, you may have recourse under provincial consumer protection rules - keep records of what was presented during checkout.
Customer experiences
Reviews show many customers reporting positive outcomes: product effectiveness and helpful, prompt customer service in cases such as unintended recurring charges or order errors. Conversely, a common set of complaints includes accidental upsells during checkout, difficulty cancelling when fulfillment starts quickly, unexpected customs/duties for Canadian deliveries, and the requirement that customers pay return shipping since no prepaid labels are provided. These patterns suggest good support in many individual cases, but time‑sensitive cancellations and shipping/duties remain pain points for some shoppers.
Documentation checklist
- Order number, date of purchase and shipping tracking number (if provided)
- Proof of delivery or received date (photo of package, courier notice)
- Screenshots of order confirmation, subscription settings, checkout screens showing any fees or upsells
- Copies of emails or chat transcripts with Inno Supps; certified mail receipt if you sent a postal cancellation (“raccomandata A/R”)
- Photos of the product and bottle (even if empty) if returning under the 30‑day policy
Common mistakes
Waiting too long to request cancellation is a frequent issue: Inno Supps may begin processing within 5 - 15 minutes of placing an order, so delays can make cancellation impossible. Another common mistake is assuming subscription cancellations are immediate - subscription cancellations typically stop future renewals but remain active for the current paid period. Expecting prepaid return labels or free returns without checking the Return Policy leads to surprise costs because return shipping is the customer’s responsibility. Finally, some customers are surprised by duties/taxes on Canadian delivery when those costs were not obvious at checkout; always review shipping and import notes before confirming an international purchase.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Live chat or email (customerservice@innosupps.com) - immediate order cancellation request | Possible full refund if order is cancelled before pick/pack/ship; otherwise no refund for order cancellation | Medium (time‑sensitive) |
| Account dashboard - cancel subscription | Stops future auto‑renewals; no pro rata refund for current billing period in most cases | Low |
| Certified postal cancellation (raccomandata A/R) to company address | Can serve as formal notice to prevent future billing or confirm cancellation; refund outcome depends on timing and whether order was fulfilled | Medium |
| Return product within 30 days for Money‑Back Guarantee | Full product refund (subject to one full refund per product per household and two returns per year); shipping non‑refundable and customer pays return postage; promotional items excluded | Medium |
After cancelling
After you submit a cancellation or return request, keep all documentation and monitor your bank/credit‑card statement for the refund posting. Expect refund handling times to vary by payment method and processor. If you experience problems (unauthorized charges, unacknowledged cancellation), escalate by providing your documentation to Inno Supps support and, if necessary, contact your card issuer to dispute charges. Useful pages: Inno Supps cancellation help at helpcenter.innosupps.com, their refund policy at CB Refund Policy, and shipping terms at Shipping Policy (EN‑CA).
Address
Inno Supps LLC
7735 Commercial Way, Suite 100
Henderson, NV 89011
United States of America