Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kindle Unlimited service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Kindle Unlimited: Easy Method
What is Kindle Unlimited
Kindle Unlimited (KU) is a subscription service from Amazon that gives members access to a rotating catalogue of eligible eBooks, audiobooks and magazines for a monthly fee. Members can borrow and read eligible titles without buying each one individually; borrowed KU books are not purchases and can be returned at any time.
How to cancel Kindle Unlimited
- Web browser (recommended): Sign in to your Amazon account on Amazon.ca, go to "Account & Lists" → "Memberships & Subscriptions" → "Kindle Unlimited Settings", then click "Cancel Kindle Unlimited Membership". You retain access until the end of the current billing period.
- Shop Amazon app on a Kindle Fire tablet: Open the Shop Amazon app, go to Account → Memberships & Subscriptions → Kindle Unlimited Settings → Cancel Kindle Unlimited Membership. Access continues until the billing period ends.
- iOS / Android (when subscription purchased through the platform): If your KU subscription was purchased via the Apple App Store, cancel via Settings → Apple ID → Subscriptions. If it was purchased through Google Play on Android, cancel via Google Play subscriptions. In-app cancellation via the Amazon or Kindle apps is not supported; check where the charge appears on your card to determine the correct route.
What happens when you cancel
Cancelling stops the subscription from auto-renewing. You will retain Kindle Unlimited access through the end of your current billing period; after that date you will lose access to borrowed KU titles and to the KU catalogue. Borrowed KU books are removed from your device/library once access ends, and returning borrowed titles during an active membership does not affect the subscription fee.
Will I get a refund?
Amazon provides a 14‑day cancellation right if you paid the membership fee (not a free trial): if you cancel within 14 days of sign‑up and request a withdrawal, you can receive a full refund by contacting customer service. Cancelling via the website or apps simply stops renewal and does not automatically grant a partial or prorated refund; refunds for unused time must be requested and are handled at Amazon's discretion. Some customers report receiving prorated refunds after contacting support, but that outcome is inconsistent. If you purchased the subscription through the App Store or Google Play, refunds are subject to Apple or Google policies and must be requested through those providers where applicable.
Kindle Unlimited plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly subscription | C$9.99 | Monthly | Unlimited access to eligible eBooks, audiobooks, magazines |
| Monthly subscription | C$11.99 | Monthly | Unlimited access to eligible eBooks, audiobooks, magazines (alternate/updated regional pricing reported) |
Your consumer rights in Canada
Digital subscription services in Canada may be subject to provincial consumer protection laws that can provide cooling‑off or cancellation rights; however, Amazon’s terms explicitly note a 14‑day withdrawal right for paid memberships. There is no automatic entitlement to a prorated refund for partial use of a subscription; refunds must be requested and are determined by Amazon or the app platform (Apple/Google) if the purchase was made through them. Keep records of purchases and communications if you intend to pursue a refund or a dispute under provincial rules.
Customer experiences
User feedback on Kindle Unlimited is mixed. Positive reports emphasize strong value for heavy readers - some subscribers say they read many books per month via KU and find the subscription cost-effective. Negative feedback focuses on limited selection (notably for non‑fiction and specific mainstream titles), occasional difficulty finding desired books in the KU catalogue, problems cancelling via mobile apps (cancel options sometimes missing), and specific Canadian issues such as trouble accessing promotional three‑month KU bundles with Kindle purchases despite KU being available on Amazon.ca.
Documentation checklist
- Order confirmation/email showing KU sign‑up date and plan
- Payment proof (card or bank transaction for the KU fee)
- Screenshot of your Memberships & Subscriptions / Kindle Unlimited Settings page showing subscription status and cancellation confirmation
- Any correspondence with Amazon customer service (chat transcripts, emails) and date/time stamps
- If you choose to mail a cancellation/complaint, use registered mail for proof of delivery and keep the receipt
Common mistakes
People often assume they can cancel inside the Amazon or Kindle mobile apps and find the option missing; on iOS the correct route is Apple Subscriptions and on Android it may be Google Play. Another frequent error is assuming cancelling immediately produces a refund - cancellation merely stops renewal and you keep access until the period ends. Some expect returning borrowed KU books will result in a refund for the subscription fee; it does not. Finally, not checking where the charge appears on your card (Amazon.ca vs Apple/Google) can lead to cancelling the wrong account and failing to stop future billing.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web browser (Amazon.ca: Account & Lists → Memberships & Subscriptions → Kindle Unlimited Settings) | Refunds not automatic; 14‑day full refund possible if requested; prorated refunds by request and at Amazon's discretion | Low - straightforward via account page |
| Shop Amazon app on Kindle Fire | Same refund rules as web (request to customer service) | Low - Medium - option available in app but navigation differs from desktop |
| iOS / Android (App Store / Google Play purchases) | Refunds governed by Apple or Google policies; request via those platforms; Amazon cannot directly cancel App‑store billed subscriptions | High - requires identifying where the subscription was billed and using platform‑specific flows |
After cancelling
After you cancel, verify your Memberships & Subscriptions page to confirm the cancellation and note the date when access ends. If you believe you qualify for a full refund under the 14‑day rule, contact Amazon Customer Service promptly and provide your documentation. If the subscription was billed through Apple or Google, request refunds through their support channels. Keep copies of all confirmations and consider sending disputes or formal complaints by registered mail if you need proof of delivery. For help and official pages, see the Kindle Unlimited page on Amazon Canada and the platform guides for subscription management.
Manage subscriptions on your iPhone, iPad, and iPod touch (Apple Support)
Manage, cancel, or turn off auto-renewal for subscriptions (Google Play Help)
Address
Kindle Unlimited
Attn: Customer Service
King Street W, 40th Floor
Toronto, ON M5H 4A9
Canada