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I hereby notify you of my decision to terminate the contract relating to the Locals service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Locals: Easy Method
What is Locals
Locals is an online platform that enables creators to host subscription-based communities, sell paid activities, and offer in-app purchases such as coins and subscriptions. Users can subscribe to creators directly on locals.com or through mobile apps (Apple App Store or Google Play), with billing and refund handling varying by purchase method.
How to cancel Locals
- Web (locals.com): Sign in at locals.com, go to Settings → “Coins & Subscriptions” or “Manage subscription”, and cancel to stop auto‑renewal. You will keep supporter access until the end of the paid period. For more details see the Locals cancellation article.
- iOS (Apple App Store): Open your Apple ID → Subscriptions in the App Store and cancel the Locals subscription there. Deleting the app or your Locals account does not cancel App Store subscriptions.
- Android (Google Play): Open Google Play → Subscriptions and cancel the Locals subscription through Google Play. Locals cannot view or modify purchases made through Google Play.
What happens when you cancel
When you cancel a subscription on the web, auto‑renewal stops but you retain supporter access until the end of the current paid period. Cancelling via an app store stops future renewals through that store, but the store controls billing records and refund handling. Locals and creators retain account and transaction records per their terms; cancelling does not automatically delete your account or content you created unless you take separate steps to remove them.
Will I get a refund?
Refunds depend on how and what you paid for. For web subscriptions, Locals' terms state that refunds are generally issued by default unless the Creator has opted out; if the Creator has opted out, the Creator decides on refunds. Payments for Paid Activities are treated as final unless required by law or specified otherwise by the Creator. In‑app purchases (coins or subscriptions) follow Apple App Store or Google Play refund policies. For web payments processed through Stripe, Creators must issue refunds manually via their Stripe dashboard and customers typically see a credit in about 5 - 10 business days; original processor fees may not be returned. See Locals' Terms and support pages for details: Locals Terms and how to provide a refund.
Locals plans and pricing
| Plan | Price (CAD) |
|---|---|
| Subscriptions, tiers, coins, paid activities | Varies |
| Notes | No publicly available Locals pricing in CAD was found; official listings show USD amounts. See the site or app stores for current USD pricing. |
Your consumer rights in Canada
Canadian consumers have statutory protections that can affect cancellation and refund rights. Certain provincial and federal consumer laws may provide cooling‑off periods, implied warranties, or other remedies that override platform or seller policies. Mobile in‑app purchases are governed by Apple and Google terms, but statutory rights under Canadian law still apply where relevant. If you believe a statutory right applies (for example a short cooling‑off period), mention it when requesting a refund and keep documentation of the purchase and communications.
Customer experiences
User feedback is mixed. Some reviewers report a smooth sign‑up and functional desktop and mobile apps. Other users report difficulties with cancellations, delays or refusals on refunds despite promises, confusing billing situations (for example, overlapping subscriptions), buggy interfaces, and slow or email‑only customer support. Given this mix, gather clear documentation before you contact support and allow time for platform or Creator responses.
Documentation checklist
- Account email and username
- Order ID, receipt, or transaction reference
- Date of purchase and date of cancellation
- Payment method (card type and last 4 digits) and purchase channel (web, App Store, Google Play)
- Screenshots of subscription details, billing pages, and any error messages
- Copies of emails or messages exchanged with Locals or the Creator
Common mistakes
Common errors include assuming deleting the app cancels a subscription (it does not), cancelling only on one device while the subscription is billed through another platform, and not recording transaction IDs or receipts before contacting support. Another frequent mistake is requesting a refund from Locals for an App Store or Google Play purchase - requests for those must be made through the platform that processed the payment.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (locals.com) | Possible - Locals issues refunds by default unless Creator has opted out; otherwise Creator decides | Low - Medium - contact Locals/support and the Creator; provide documentation |
| iOS (Apple App Store) | Subject to Apple refund policy | Medium - request via Apple Support or report a problem in your App Store account |
| Android (Google Play) | Subject to Google Play refund policy | Medium - request via Google Play Help or contact Google support |
| Paid Activities / Creator charges | Usually final unless Creator specifies otherwise or law requires a refund | Medium - High - depends on Creator cooperation and payment processor (e.g., Stripe) |
After cancelling
After you cancel, keep copies of receipts and confirmation screens showing cancellation and the end date of access. If you purchased through Apple or Google and want a refund, follow the platform’s refund process: for Apple, see Apple refund requests; for Google Play, see Google Play refunds. If a Creator or Locals refuses a refund you believe you're entitled to under Canadian law, you can escalate to your payment provider (card issuer) or seek guidance from provincial consumer protection offices. For support articles from Locals, see their help center and the Terms.
Address
For legal disputes or formal notices under Locals’ Terms of Use, send by registered mail (“raccomandata A/R”) to the Cyprus address: Locals Ltd., Gladstonos 12 - 14, Paphos 8046, Cyprus.