Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Manscaped
10054 Old Grove Rd
92131 San Diego
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Manscaped service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Manscaped: Easy Method
What is Manscaped
Manscaped is a personal grooming brand that sells electric trimmers, grooming kits, and refill products, and operates a recurring subscription service in Canada called the Peak Hygiene Plan (VIP subscription) for blade and product refills. They sell both one‑time retail kits and recurring VIP refill packages through their Canadian site.
How to cancel Manscaped
- Cancel on the web (recommended for Canadian VIP customers): sign in at ca.manscaped.com, go to the “My Peak Hygiene Plan” or “My VIP Package” tab in your account, and click “Cancel Plan.” Make cancellations at least five full business days before the next scheduled shipment to avoid being charged. You retain VIP benefits until the end of the paid period.
- Cancel by email (alternative): send a cancellation request to the customer support address listed on Manscaped pages (appears as [email protected] in Manscaped documentation). Cancellation requests sent by email may take up to five business days to process.
- App subscriptions: there is no Manscaped documentation specific to Apple or Google in Canada. If you subscribed through Apple App Store or Google Play, cancel the subscription through Apple/Google subscription management (not via the Manscaped website).
What happens when you cancel
When you cancel a VIP subscription through the Manscaped account page or by approved support channels, the subscription is set to stop billing at the next renewal. If you cancel before the required five‑business‑day cutoff, you will not be charged for the next shipment; if you cancel after that window, the next shipment may already be billed. You keep access to any VIP benefits for the remainder of the paid period. Cancellations submitted by email or requiring manual handling may take up to five business days to process, so keep records of your cancellation request and any confirmation from Manscaped. For app‑store subscriptions, cancellation takes effect according to the platform’s rules.
Will I get a refund?
For purchases made on Manscaped.ca, Manscaped offers a 30‑day Money‑Back Guarantee from the date of receipt. Products (including bundles) may be returned for a refund if returned complete; certain items such as boxers are refundable only if unopened and unworn. Refunds are issued to the original payment method. The site’s Terms & Conditions and Returns & Warranty pages reaffirm a 30‑day return window. For subscription billing, cancelling before the five‑business‑day cutoff prevents the next scheduled charge; refunds for charges already processed are handled under the 30‑day returns policy and Manscaped’s standard refund procedures. If you subscribed through Apple or Google, refunds and cancellations are governed by those platforms’ policies and Manscaped does not override platform refund flows.
Manscaped plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Lawn Mower® 3.0 (standalone) | C$129.99 | One-time purchase | Electric groin trimmer, entry-level model |
| Perfect Package (includes Lawn Mower® 3.0 + accessories) | C$149.99 | One-time purchase | Trimmer plus accessories package |
| Performance Package 5.0 Ultra (retail, non-VIP) | C$209.99 | One-time purchase | All-in-one grooming kit |
| VIP Package subscription (refill every 3 months) | C$49.50 + tax | Every 3 months | Blade refill, Crop Soother™, Crop Preserver® |
| Beard, Balls & Strays Bundle (retail, non-VIP) | C$269.99 | One-time purchase | Beard Hedger®, Lawn Mower® 5.0 Ultra, Weed Whacker® 3.0 Pro |
| Beard, Balls & Strays VIP subscription | C$33.50 + tax every 3 months | Every 3 months | Refill pack including blade and additional product |
| Balls & Face Bundle (retail, non-VIP) | C$229.99 | One-time purchase | Lawn Mower® 5.0 Ultra & Chairman™ Plus |
| Balls & Face VIP subscription | C$35.10 + tax every 3 months | Every 3 months | Blade refill and rotation of Face Soother/Power Shave Gel |
| Balls & Cheeks Bundle (retail, non-VIP) | C$279.99 | One-time purchase | Lawn Mower® 5.0 Ultra & Chairman™ Pro |
| Balls & Cheeks VIP subscription | C$35.10 + tax every 3 months | Every 3 months | Blade refill and rotation of Face Soother/Power Shave Gel |
Your consumer rights in Canada
Canadian buyers on Manscaped.ca are covered by the company’s published 30‑day Money‑Back Guarantee for returns from the date of receipt. Manscaped’s Canadian pages also note Quebec’s Consumer Protection Act context: section 39 requires sellers to guarantee availability of spare parts or repair information in some cases, and Manscaped discloses it does not guarantee availability of replacement parts or repair services under that section. If you purchased via the App Store or Google Play, platform rules and Canadian consumer protections applicable to digital storefronts may apply for subscription management and refunds; Manscaped follows platform rules for app‑based subscriptions rather than overriding them on the website.
Customer experiences
Reviews are mixed. Many customers praise product quality, effective trimmers, thoughtful design, and - in some cases - responsive customer service and generous handling of VIP members. Common criticisms include unexpected enrollment into recurring subscriptions, difficulty or delay cancelling subscriptions, concerns about product durability, reported return or refund rejections, delivery delays, and dissatisfaction with customer support responses. These themes point to generally positive product feedback but recurring friction around subscription management for some users.
Documentation checklist
- Order number and order date (from your Manscaped order confirmation)
- Account email or username used to place the order
- Next scheduled shipment date or billing date (from the VIP account page or confirmation emails)
- Screenshots or copies of the subscription page showing the active VIP plan (optional but helpful)
- Any confirmation emails showing cancellation or replies from Manscaped support
- Photos of returned items (if returning products), and tracking/proof of postage if you mail items back
Common mistakes
Customers frequently make a few avoidable mistakes: trying to cancel too close to the next shipment (Manscaped requires a cancellation at least five full business days before the shipment to avoid billing); cancelling in the wrong place (e.g., attempting to cancel a subscription made through Apple/Google on Manscaped’s website); not keeping a copy of the cancellation confirmation; and assuming cancellation is instantaneous when manual processing can take up to five business days. Another common problem is expecting an automatic refund for a charge that occurred before cancellation - refunds for already processed shipments are handled under the returns policy and are not guaranteed simply because a cancellation was later submitted.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web account (ca.manscaped.com, My Peak Hygiene Plan / My VIP Package) | Refunds follow the 30‑day returns policy; cancel at least five business days before next shipment to avoid next charge. | Low - self‑service cancellation available in account. |
| Email support ([email protected]) | Refunds handled per returns policy; cancellations via email may take up to five business days to process. | Medium - manual process, potential delay. |
| Apple App Store / Google Play | Refunds and cancellations are governed by Apple/Google platform policies, not Manscaped site rules. | Medium - High - must use platform subscription management; Manscaped cannot cancel app‑store subscriptions for you. |
After cancelling
After you cancel, watch for a confirmation email and keep that message as proof. Monitor your bank or card statement for any pending or final charges and contact Manscaped support if you see unexpected billing. If you need a refund for a recent purchase, begin a return under the 30‑day Money‑Back Guarantee at Manscaped’s returns page. For details and policy text, see Manscaped’s VIP terms and general terms pages and the returns & warranty page: VIP Terms & Conditions, Terms & Conditions, Returns & Warranty Info. If you subscribed through a mobile platform consult Apple’s subscription help (Apple: manage subscriptions) or Google’s support for Play subscriptions (Google Play: cancel subscriptions).
Address
Manscaped, Inc., 10054 Old Grove Rd, San Diego, CA 92131, USA