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Misfits Market

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How to Cancel Misfits Market | Postclic
Misfits Market
7481 Coca Cola Drive
21076 Hanover United States
feedback@misfitsmarket.com
Cancellation of Misfits Market contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Misfits Market service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Misfits Market
7481 Coca Cola Drive
21076 Hanover , United States
feedback@misfitsmarket.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Misfits Market. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Misfits Market: Easy Method

What is Misfits Market

Misfits Market is a US-based grocery subscription service that sells surplus or cosmetically imperfect produce and other pantry items, plus a paid membership option called Misfits+ that affects pricing and delivery cadence. It operates primarily through its website for account management, orders, and membership changes. The company's official Terms of Service describe cancellation and refund windows but do not show detailed app-store cancellation instructions.

How to cancel Misfits Market

  • On the website: sign in, go to "My Plan" and downgrade your Grocery Subscription to the Flex Plan to stop scheduled boxes, or cancel Misfits+ in the "Misfits+" section. For Misfits+, cancel on the website before 9:00 p.m. Eastern Time on the day your billing cycle ends or contact support at least 48 hours before your next billing date. For Grocery Subscription orders, cancel at least 48 hours before the next billing date; after the shopping window closes you generally cannot cancel unless you qualify for a "Late Cancel" and use the site's "Need to cancel" button. If in doubt, contact Misfits Market support via the website and keep copies of confirmations.

What happens when you cancel

When you cancel a subscription or membership, future scheduled shipments stop according to the timing rules above, and you will not be billed for subsequent cycles. Cancellation typically does not retroactively remove charges already processed for an order whose shopping window closed. Your account and order history usually remain accessible for record-keeping and customer-service purposes; the company may retain data under its privacy policy and terms. If you only downgrade to a Flex Plan, check whether any residual credits, promotional pricing, or previously scheduled shipments remain active.

Will I get a refund?

Refunds for canceled shipments are not guaranteed in all cases. For product-quality problems (produce or other items not as expected), you must report issues within 7 days of receipt; Misfits Market may at its discretion provide a replacement, full or partial refund, or promotional credit. For damaged or incorrect alcoholic beverage orders, customers have up to 14 days to notify the company. Non-food items such as merchandise and alcohol are generally non-refundable except where the company’s policy for damaged/incorrect items applies. Because refunds and credits are discretionary under the Terms, outcomes can vary; keep documentation and contact support promptly if you seek a refund.

Misfits Market plans and pricing

Plan Price
Grocery Subscription Varies
Misfits+ (membership) Varies
Flex Plan (no regular shipments) Varies

Your consumer rights in Canada

Under Canadian consumer-protection principles, businesses offering distance contracts must allow clear cancellation mechanisms and may be subject to provincial cooling-off periods or disclosure rules; a common rule for distance contracts is a short statutory cancellation window (often around 10 business days for certain purchases), though specifics vary by province. Misfits Market’s Terms outline company-specific cancellation and reporting windows (48 hours before billing, 7-day quality-reporting window, 14 days for alcohol), but they do not explicitly reference Canadian statutory rights. If you experience ongoing billing after cancellation, lack of clear cancellation confirmation, or misleading terms, you may raise a dispute with your card issuer and contact your provincial consumer protection office. Keep records of all communications and confirmations to support complaints or chargeback requests.

Customer experiences

Customer reports are mixed. Some customers praise responsive service in handling clear quality issues and timely refunds for broken or spoiled items. However, many complaints cite difficulty canceling subscriptions or removing payment information, unexpected or recurring charges after attempted cancellations, and recurring quality problems such as wilted or moldy produce and missing or incorrect items. Several users also reported shipments occurring despite having paused or canceled their account. These reports indicate that while the company’s written policy provides cancellation paths, practical issues can complicate execution.

Documentation checklist

  • Order number and dates; screenshots of the order and confirmation emails; photos of damaged or spoiled items; screenshots showing cancellation attempts and any on-screen messages; billing statements showing charges; copies of messages exchanged with customer support; record of the time you attempted cancellation (to show you met the 48-hour/9:00 p.m. ET deadline if applicable).

Common mistakes

Typical pitfalls include trying to cancel after the shopping window has closed (many customers report this is too late unless a "Late Cancel" applies), assuming app-store cancellations will affect a web account when the Terms provide website-based instructions only, and not saving cancellation confirmations. Another common error is not allowing the 48-hour window before the next billing date - customers who contact support too close to billing may still be charged. Finally, failing to remove saved payment information after cancellation can lead to continued charges if an account remains active or reactivated.

Comparative recap

Method Refund Difficulty
Website - downgrade to Flex Plan / cancel in "My Plan" or "Misfits+" Stops future charges; refunds depend on timing and issue (discretionary for quality issues) Low to Medium
Contact support (≥48 hours before billing) Possible refund or credit depending on circumstance; may help avoid next billing Medium
"Late Cancel" via site "Need to cancel" button (after shopping window) Refunds or cancellations are possible but less certain and handled case-by-case High
App Store / Google Play cancellation Not documented in Misfits Market Terms; refunds/changes unclear High

After cancelling

After you cancel, keep all confirmation emails or screenshots and monitor your payment method for any unexpected charges. If charged after a confirmed cancellation, contact Misfits Market support first and provide documentation; if the company cannot resolve the charge, consider filing a dispute with your card issuer. For provincial or federal consumer advice in Canada, consult the Government of Canada consumer services site or your provincial consumer protection office. Helpful links: the Misfits Market Terms of Service (Terms of Service), the Misfits Market main site (Misfits Market), customer reviews and community reports (Trustpilot - Canada), and general Canadian consumer information (Government of Canada - Consumer Affairs).

Address

For formal notices or legal correspondence, send certified mail (raccomandata A/R) to:

Misfits Market, Inc., c/o Imperfect Foods, Inc., 7481 Coca Cola Drive, Hanover, MD 21076, Attn: Legal Department

FAQ

To cancel your Misfits+ membership, sign in to your account, go to the 'Misfits+' section, and cancel before 9:00 p.m. Eastern Time on your billing cycle's last day. Alternatively, contact support at least 48 hours before your billing date. Keep proof of your cancellation.

To stop future shipments of your Grocery Subscription, log into your account, navigate to 'My Plan', and downgrade to the Flex Plan. Ensure you do this at least 48 hours before your next billing date to avoid being charged.

After you cancel your subscription, future shipments will stop, and you will not be billed for upcoming cycles. However, your account and order history will remain accessible for record-keeping.

Refunds for canceled shipments are not guaranteed. If you report product quality issues within 7 days, you may receive a replacement or credit. Keep documentation and contact support promptly for any refund requests.

If you continue to be billed after cancellation, check your account for confirmation of your cancellation. You may also dispute the charges with your card issuer and contact your provincial consumer protection office.