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I hereby notify you of my decision to terminate the contract relating to the Nebula service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nebula: Easy Method
What is Nebula
Nebula is a subscription-based digital content and app service operated by Watch Nebula, LLC; it is also associated with Nebula-branded projectors and related hardware. Subscriptions can be purchased inside mobile app stores (Apple App Store, Google Play) or directly via Nebula’s website, with different cancellation and refund processes depending on where you bought the subscription.
How to cancel Nebula
- If you bought the subscription through the Apple App Store or Google Play: cancel the subscription through your Apple/Google account subscription management. Nebula cannot cancel store-billed subscriptions for you (see Nebula Finance Terms & Services: nebulafin.co).
- If you subscribed directly on Nebula’s website: sign in to your Nebula account and cancel in Account Settings or use the Support Center. Website cancellations typically stop future renewals but let you access service until the end of the current paid period (see Subscription Terms: appnebula.co).
- If you cannot cancel through the app store or your account page: collect your order details and contact Nebula Support; keep records of the request and any confirmation.
- If you need stronger proof of delivery (for formal notices), consider sending a written cancellation or dispute by registered mail to the corporate address (see Address section below).
What happens when you cancel
If you cancel a subscription purchased via the App Store or Google Play, the store stops future renewals; you retain access until the current billing period ends according to the store’s timing. If you cancel a web subscription through your Nebula account, renewal stops but you usually retain access until the end of the paid period. Nebula’s account and usage data policies may allow the company to retain some account information after cancellation - export or save any personal data you need before the account is removed or inactive.
Will I get a refund?
Refund eligibility depends on where you purchased the subscription. In-app purchases made through Apple or Google must be refunded through Apple or Google and follow their refund policies; Nebula cannot directly issue refunds for those purchases (see Nebula Finance Terms & Services: nebulafin.co). Direct website subscriptions may be eligible for a refund under Nebula’s web refund/money-back terms: some guides and Nebula documentation reference a 14‑day money‑back window for web purchases and other conditions (see cancel guides and money‑back policy: timetocancel.com, stage-appnebula.asknebula.com). Certain refund policies require contacting Support within a specified window (for example, within 30 days) and may request evidence of at least seven days’ use; refunds are often not granted for simple personal or financial dissatisfaction unless the provider’s policy or local law requires it.
Nebula plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Monthly (App Store SKU) | C$3.99 | Monthly | In-app purchase; access to Nebula content via iOS |
| Monthly (App Store SKU) | C$5.99 | Monthly | In-app purchase; access to Nebula content via iOS |
| Monthly (App Store SKU) | C$6.49 | Monthly | In-app purchase; access to Nebula content via iOS |
| Monthly (App Store SKU) | C$7.00 | Monthly | In-app purchase; access to Nebula content via iOS |
| Monthly (App Store SKU) | C$9.00 | Monthly | In-app purchase; access to Nebula content via iOS |
| Yearly (App Store SKU) | C$40.00 | Annual | In-app purchase; access to Nebula content via iOS |
| Yearly (App Store SKU) | C$63.99 | Annual | In-app purchase; access to Nebula content via iOS |
| Yearly (App Store SKU) | C$80.00 | Annual | In-app purchase; access to Nebula content via iOS |
Your consumer rights in Canada
Under Canadian consumer protection principles for digital content, you may have limited cancellation or refund rights within a short period after purchase (commonly around 14 days) unless the service began performance with your clear consent. Whether that right applies depends on the specific circumstances - how Nebula disclosed the terms, whether you consented to immediate performance, and applicable provincial statutes. If Nebula engaged in unclear disclosure or misleading billing (for example, hidden recurring charges or failure to provide clear cancellation instructions), provincial consumer protection laws may provide remedies for unfair business practices and false or misleading representations. For firm legal guidance, contact your provincial consumer protection office or seek legal advice.
Customer experiences
Customer feedback is mixed. Some users praise Nebula’s projector products and app content for image quality and ease of use (see product reviews and manufacturer pages). However, other users report problems: unexpected or larger-than-advertised charges, difficulty cancelling subscriptions (particularly website-billed subscriptions that bypass in‑app billing), slow or unresponsive support, and continued billing after cancellation attempts (see Trustpilot and user reports). These mixed reports are a reminder to keep receipts and cancellation confirmations and to monitor billing after you cancel.
Documentation checklist
- Purchase receipt or App Store / Google Play order number
- Email confirmation or account username associated with the subscription
- Billing statements or bank transaction showing the charge
- Screenshots of subscription pages, pricing, or lack of cancellation controls
- Records of contact with Nebula Support (dates, ticket IDs, copies of messages)
- Date and method of attempted cancellation (with any confirmation)
Common mistakes
People commonly assume that deleting the Nebula app cancels the subscription; it does not. Others cancel in one place (for example, the App Store) while the subscription is billed directly on the Nebula website, so billing continues. Some users rely solely on in‑app chat or informal messages without obtaining a cancellation confirmation or ticket number. Finally, delaying a refund request or failing to gather evidence (receipts, screenshots) reduces the chance of a successful refund claim or dispute with the bank or consumer protection agency.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Apple App Store / Google Play | Refunds handled by Apple/Google per their policies; Nebula cannot directly refund. | Low to medium (canceling is straightforward; refunds depend on store decision). |
| Cancel via Nebula website / account settings | May be eligible for Nebula’s web money‑back terms (14‑day references); contact Support for web refunds. | Medium (cancellation generally works; refunds are case‑by‑case). |
| Contact Nebula Support or send formal notice (email/registered mail) | Possible but case‑by‑case; stronger evidence improves chances. | Medium to high (requires documentation and follow‑up). |
| Request dispute/chargeback through bank or card issuer | Outcome varies; can stop future charges and reclaim funds if issuer agrees. | High (formal dispute processes and time required). |
After cancelling
After you cancel, check for a confirmation email or message and verify the subscription status in the App Store / Google Play account or your Nebula account page. Keep copies of any confirmation and continue to monitor your bank or card statements for at least one billing cycle to ensure no unexpected renewals occur. If you need a refund for an in‑app purchase, submit a refund request to Apple (Apple refund page) or Google Play (Google Play refund page) and retain all evidence. For website purchases, contact Nebula Support and reference the money‑back and subscription terms (see Subscription Terms and Money‑Back Policy).
Address
For written notices or registered mail, you may send correspondence to the corporate address:
Watch Nebula, LLC
214 Sullivan St.
New York, NY 10012
United States