Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Patreon
600 Townsend St #500
94103 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Patreon service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
Cancellation Patreon: Easy Method
What is Patreon
Patreon is an online membership platform where creators offer paid tiers or subscriptions to fans (patrons) in exchange for exclusive content, community access, or other benefits. Creators set their own membership prices and distribution of rewards, while Patreon provides the platform, payment processing, and site tools that connect creators and patrons.
How to cancel Patreon
- On the web or mobile web: Sign in at patreon.com, open your account settings, go to Memberships & payments (or similar membership management) and follow the on-screen cancellation steps. Specific menus and wording are managed on Patreon’s platform.
- On Apple iOS (in-app purchases): You must cancel the subscription through your Apple device settings (iOS subscription management). Open Settings > your name > Subscriptions and cancel the Patreon subscription there; you cannot cancel an iOS in-app subscription from the Patreon website.
- On Google Play (Android): Cancel through Google Play’s subscription management in your Android device settings or the Google Play Store app (Payments & subscriptions > Subscriptions). Android subscriptions purchased via Google Play cannot be cancelled from the Patreon website.
What happens when you cancel
When you cancel a recurring monthly membership on Patreon, your access to creator-only content continues until the end of the current billing period you already paid for; the membership does not renew at the next billing date. Patreon retains account information and activity history according to its privacy and data policies; you can also delete your Patreon account separately if you want to remove stored personal data, but that is a separate process from cancelling a membership.
Will I get a refund?
Refund outcomes depend on how the subscription was purchased and who you contact. For web and mobile web purchases, Patreon’s stated process is that patrons have up to 14 days from purchase to request a refund from the creator via direct message; if the creator does not respond in 72 hours, you may escalate to Patreon Product Support. Refunds are at Patreon’s discretion and, if approved, may take up to 28 days to be issued. For iOS in-app purchases, Apple handles refunds - request a refund at reportaproblem.apple.com and Apple will decide and issue any refund. For annual memberships bought on Patreon, Patreon does not automatically issue refunds except in extraordinary circumstances; creators may issue refunds (including prorated refunds) within 90 days. For details see Patreon’s published policies: Patreon refund policy and annual membership details.
Patreon plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Platform Fee (Creators) | 10% of earnings | Ongoing | Access to core features; applies to creators publishing after August 4, 2025. |
Individual creators set membership prices (for example, C$10/month), and Patreon charges additional fees such as payment processing (e.g., ~3.2% + CA$0.35 for amounts over CA$3), possible currency conversion (2.5% where applicable), and applicable Canadian sales tax (GST/HST/PST depending on province). Patreon does not publish fixed subscription prices in CAD for all creators because pricing varies by creator.
Your consumer rights in Canada
Canadian provincial and federal consumer protection laws can provide rights that go beyond a platform’s internal policies. For example, if digital goods or promised content are not delivered, implied conditions of performance or delivery may entitle you to remedies under local law. Patreon’s Help Center notes that fans and creators are responsible for complying with local laws related to refunds and returns, and Patreon’s discretionary policies do not override statutory consumer protections in Canada. If you believe local law gives you a remedy, consider contacting your provincial consumer protection office or seeking legal advice.
Customer experiences
Public reviews from Canadian users show a mixed to negative pattern: many patrons report difficulty unsubscribing or seeing unexpected recurring charges, sometimes multiple charges in a short period. Complaints also include slow or generic customer service replies, creators’ accounts being suspended or banned with withheld funds, and unresolved refund requests when creators do not respond. There are few notable positive, recurring Canada-specific TrustPilot reports; overall sentiment among reviewers has been more negative than positive. These experiences highlight the importance of documenting your cancellation and billing records and following the platform’s stated escalation steps if a creator is unresponsive.
Documentation checklist
- Account email and Patreon username; screenshots of the membership page showing plan and price; confirmation screenshot or email of your cancellation; receipts showing charge dates and amounts; message thread or proof of contacting the creator about a refund; copies of any responses from creators or Patreon support; Apple receipt for iOS purchases (from Apple), or Google Play receipt for Android purchases; bank or card statement entries for disputed charges.
Common mistakes
Common errors include cancelling a subscription on the Patreon website while the subscription was purchased through Apple or Google - those in-app subscriptions must be cancelled through the respective app store settings, not Patreon. Another frequent mistake is assuming a cancellation automatically triggers a refund; cancellation merely stops future renewals and does not guarantee reimbursement. Users also sometimes fail to keep screenshots or receipts, making escalations harder if charges continue. Finally, contacting the wrong support channel (e.g., messaging a creator about an App Store refund request instead of contacting Apple) can delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web / Mobile web (patreon.com) | Request refund from creator within 14 days; escalate to Patreon Support if no response; refund discretionary and may take up to 28 days. | Moderate (depends on creator response and Patreon discretion) |
| Apple iOS (in-app) | Request refund from Apple at reportaproblem.apple.com; Apple decides and issues refunds. | Low to moderate (handled by Apple, subject to their policies) |
| Google Play (Android) | Request refund through Google Play subscription management; Google decides per its policies. | Low to moderate (handled by Google Play) |
| Registered mail / postal cancellation letter | Unlikely to yield immediate platform-level refund; useful as evidence in disputes or formal complaints. | High (slow and not the standard method for digital subscriptions) |
After cancelling
After you cancel, keep all receipts and cancellation confirmations, monitor your card and bank statements for unexpected charges, and allow the paid period to expire before assuming access is removed. If you paid via the web and need a refund, message the creator first and keep a record of the attempt; escalate to Patreon Product Support if the creator does not respond within the timeframe stated in Patreon’s policy. For App Store purchases use Apple’s refund process at reportaproblem.apple.com. For additional help or to review Patreon’s listed policies, see Patreon’s support pages: Patreon refund policy and annual membership details. If you suspect unlawful or deceptive practices, consider contacting your provincial consumer protection office or your payment provider to discuss charge dispute options.
Address
Patreon, Inc., 600 Townsend St #500, San Francisco, CA 94103, USA