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Cancel POSTCODE LOTTERY
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Postcode Lottery service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Postcode Lottery: Easy Method
What is Postcode Lottery
People's Postcode Lottery is a charity-based lottery operating primarily in the UK that sells entries based on postcode and distributes a portion of ticket revenue to charities and prizes. There is also an affiliated Canadian entity, the Canadian Postcode Lottery Foundation, but publicly available materials show limited operational detail for Canadian subscriptions compared with the UK service.
How to cancel Postcode Lottery
- To cancel your UK People’s Postcode Lottery participation, you can call customer service at 0808 109 8765, use the online “request to cancel” form on the official site, or email info@postcodelottery.co.uk. For the self‑exclusion page and guidance see People's Postcode Lottery - Self‑exclusion. If you prefer paper, send a signed cancellation letter by registered post (raccomandata A/R recommended) to the player correspondence address (see Address section).
What happens when you cancel
When cancellation is accepted you will no longer be entered into future draws from the effective cancellation date. Any draws or payments already made and scheduled before cancellation will normally proceed as arranged. Your account access and any ongoing communications will be handled according to the operator’s privacy and data‑retention policies; you may be able to request deletion or restriction of personal data under the applicable privacy policy.
Will I get a refund?
People’s Postcode Lottery generally does not refund payments already made for upcoming draws: tickets or subscriptions already paid for will normally remain valid for those draws even if you cancel. The operator’s self‑exclusion and cancellation guidance explicitly states that draws already paid for are not refunded. There is no public indication of a standard 14‑day right‑to‑cancel refund period for the Canadian Postcode Lottery Foundation in the documents available online.
Postcode Lottery plans and pricing
| Plan | Price |
|---|---|
| People's Postcode Lottery (entry/subscription) | Varies |
Your consumer rights in Canada
In Canada, legitimate lottery winnings are not taxed and legitimate lotteries will not ask winners to pay fees or taxes to claim prizes - be alert to any solicitations that request payment to receive winnings. Under Canadian privacy norms and the Canadian Postcode Lottery Foundation’s privacy information, users may withdraw consent for marketing and request access to or correction of personal information; responses to access or correction requests are typically addressed within a statutory timeframe (the foundation’s policy indicates a 30‑day window for such actions).
Customer experiences
Public reviews of People’s Postcode Lottery show a mix of positive and negative experiences. Many reviewers praise courteous, knowledgeable customer service and the charity focus of the lottery. Other reviewers report difficulties or delays when cancelling - examples include payments continuing after a cancellation request, needing to cancel direct debit with their bank, or slow customer service responses. Reviews of affiliated postcode lotteries in other countries note occasional issues with unsubscribing after certain sign‑up flows.
Documentation checklist
- Full name, postal address, date of birth, account or customer number (if known), the clear statement "Please cancel my subscription", date, and your signature; include a copy of photo ID if requested or required.
Common mistakes
Common mistakes include assuming cancellation is immediate (cancellations may only take effect after the current paid period), not cancelling any linked direct debit or payment method at your bank (which can allow payments to continue), and sending an unsigned or incomplete cancellation request. Another frequent issue is using only the method that seems fastest (e.g., email) without following up; if there is no confirmation, follow up by phone or registered post to ensure the operator received and processed your request.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone (0808 109 8765) | No refund for draws already paid | Moderate - real‑time confirmation possible but may require follow‑up |
| Email (info@postcodelottery.co.uk) | No refund for draws already paid | Moderate - convenient but may be slower to get confirmation |
| Online request‑to‑cancel form | No refund for draws already paid | Lower - designed for cancellations but still confirm completion |
| Postal (registered letter to Edinburgh address) | No refund for draws already paid | Moderate - reliable proof of delivery but slower processing |
After cancelling
After you submit a cancellation request, keep records (copies of emails, reference numbers, proof of postage) and check your bank or payment provider to ensure future payments stop. If you have concerns about payments continuing, contact your bank to cancel any direct debit or recurring payment. For privacy or data requests, use the operator’s privacy contact points. Helpful official links: People’s Postcode Lottery self‑exclusion page (self‑exclusion), People’s Postcode Lottery general information and support (via the main site), Canadian Postcode Lottery Foundation terms (terms of use) and privacy policy (privacy policy). For consumer protection on lottery scams see the Western Canada Lottery Corporation guidance (identifying lottery scams). For independent user reviews see Trustpilot (Trustpilot - People’s Postcode Lottery).
Address
Send postal cancellation requests (signed, with your full name, address and date of birth) by registered post to:
People's Postcode Lottery
28 Charlotte Square
Edinburgh, EH2 4ET
United Kingdom