Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Readyrefresh service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Readyrefresh: Easy Method
What is Readyrefresh
ReadyRefresh is a bottled-water delivery service (operated under BlueTriton Brands) that offers scheduled door‑to‑door delivery of bottled water and related products. Customers typically set a delivery frequency and product quantities; the service is subscription‑style and allows modifications to upcoming orders.
How to cancel Readyrefresh
ReadyRefresh does not provide a full-service cancellation button on its public website; cancellations are handled by contacting customer service or by sending a written request. Follow these practical steps to cancel:
- Call ReadyRefresh customer service at 1-800-274-5282 during business hours (Mon - Fri 8:00 am - 9:00 pm; Sat 8:00 am - 4:00 pm; Sun closed). Have your account number, recent order number(s), billing method and any delivery details ready.
- Clearly state you want to cancel the service (not just skip or modify the next delivery) and ask for a cancellation confirmation number, the effective cancellation date, and whether any final charges will apply. Note the agent’s name and the date/time of the call.
- If you were billed through the App Store or Google Play, cancel through that platform instead - app‑store cancellation only applies if the billing is processed by Apple or Google.
- Prefer sending a written cancellation as backup: send a registered letter (raccomandata A/R) to BlueTriton Brands, Inc., P.O. Box 30139, College Station, TX 77842, United States. Include your account details, clear cancellation statement, and a request for written confirmation.
- Save any confirmation emails, call logs, screenshots, and postal tracking receipts in case you need to dispute charges later.
What happens when you cancel
When cancellation is processed, ReadyRefresh should stop future scheduled deliveries and prevent further recurring charges after the effective cancellation date. Depending on timing, you may still receive a delivery that was already processed before cancellation. Your account records are typically retained for company recordkeeping and billing history; promotional pricing or account-specific offers will normally end when the account is closed. Expect to receive either verbal confirmation during a call and/or written confirmation by email or mail if requested.
Will I get a refund?
There is no public, explicit ReadyRefresh refund policy for Canada found in available sources. Refunds are not guaranteed; many consumer reports indicate customers sometimes receive credits to their ReadyRefresh account rather than direct cash refunds. A standard 14‑day cooling‑off or automatic refund right was not identified for ReadyRefresh Canada, and continuous delivery subscriptions may not fall under automatic rescission rules. If you believe you were billed incorrectly after cancellation, contact ReadyRefresh first and, if unresolved, consider disputing the charge through your financial institution or filing a provincial consumer complaint.
Readyrefresh plans and pricing
| Plan / Item | Price (CAD) |
|---|---|
| Monthly subscription | Varies |
| One‑time order | Varies |
| Delivery fee | Varies |
| Bottle deposit / return policy | Varies |
Your consumer rights in Canada
Canadian consumer protection laws vary by province. While some contracts and distance sales can be subject to a cooling‑off period, there is no clear public indication that ReadyRefresh Canada offers an automatic 14‑day rescission or refund for continuous service subscriptions. If you are charged after cancelling, you may be able to dispute the charge with your bank or card issuer under Canadian payment‑protection mechanisms. Persistent billing or service issues may be escalated to your provincial consumer protection office or to the federal Consumer Affairs resources; keep documentation to support any complaint or dispute.
Customer experiences
Customer reviews are mixed. Positive feedback commonly cites product quality, friendly delivery drivers, and convenient door‑to‑door service. Some long‑term customers report consistent, reliable deliveries after initial setup. Negative reports focus on billing inconsistencies, difficulty cancelling (long hold times, dropped calls, inability to reach support), and being billed after cancellation; some customers report receiving account credits rather than refunds and problems with communication or empty bottle pick‑ups. These patterns suggest exercising caution and documenting all interactions when cancelling.
Documentation checklist
- Account number and full account name
- Recent invoices and billing statements showing charges
- Order numbers and delivery dates
- Call logs: date/time, agent name, confirmation number
- Copies/screenshots of emails, chat logs, and website order history
- Postal tracking receipt and a copy of your registered cancellation letter
- Bank or card statements showing disputed charges
Common mistakes
Customers commonly assume an online modification equals a full cancellation; ReadyRefresh allows order modifications online but not necessarily full-service cancellation via the website. Another frequent mistake is relying on a verbal cancellation without getting a confirmation number or written confirmation - some customers report receiving post‑cancellation charges when they lacked written proof. Assuming app‑store cancellation applies when billing is done directly by the service can also lead to continued billing. Finally, not keeping a clear paper trail (call notes, confirmation numbers, postal receipts) makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone (customer service) | Possible but not guaranteed; customers report credits more often than cash refunds | Moderate - High (hold times, dropped calls reported) |
| Registered mail (written cancellation to P.O. Box) | Documented request improves chances of resolving disputes; may support chargeback or complaints | Low - Moderate (requires drafting and mailing, but provides proof) |
| App Store / Google Play billing | If billed via Apple/Google, refunds and cancellation follow platform rules; otherwise not applicable | Low (platforms have set processes) - only if billed through them |
After cancelling
After cancellation, monitor your bank or card statements for any charges and retain all documentation. If you are billed after cancellation, contact ReadyRefresh first with your cancellation confirmation and documentation; if unresolved, contact your bank or card issuer to dispute the charge and file a complaint with your provincial consumer protection office if necessary. Useful resources: ReadyRefresh cancellation guides and support pages, the BlueTriton Brands corporate site, the Government of Canada consumer pages, and dispute guidance from your card issuer. For an independent step‑by‑step cancellation overview see DoNotPay - How to Cancel ReadyRefresh.
Address
For written cancellation by registered mail (raccomandata A/R), send to:
BlueTriton Brands, Inc. P.O. Box 30139, College Station, TX 77842, United States