Service de résiliation N°1 en Spain
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Red Sky Labs.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Red Sky Labs: Easy Method
What is Red Sky Labs
Red Sky Labs is a developer/publisher associated with mobile apps and subscription services. Publicly available information about the company’s product offerings, pricing and consumer policies is limited; independent reports and user complaints have focused on subscription management and alleged changes to “lifetime” licences.
How to cancel Red Sky Labs
- Check how you originally subscribed: if through the company website or in-app, use the website support or in-app subscription settings; if through an app store (e.g., Google Play), cancel through that store’s subscription management page.
- Contact Red Sky Labs support to request cancellation and confirm the effective date. Keep copies (screenshots, e‑mails) of the request and the company’s reply.
- If you need proof of delivery for a written cancellation, send a registered letter with return receipt (raccomandata A/R) to the company address (see Address section) and keep the receipt.
- After cancelling, monitor the payment method used (card, PayPal, app store) for any further charges and, if charged after cancellation, contact the payment provider to dispute the charge.
What happens when you cancel
According to third‑party guides, cancellations with Red Sky Labs generally take effect immediately or within 24 hours, and access typically continues until the end of the current billing period. Exact behaviour can vary by how you subscribed (direct, in‑app or via an app store). Keep copies of confirmation messages or support replies describing the cancellation date and access period.
Will I get a refund?
There is no evidence in publicly available Red Sky Labs materials of a standard 14‑day cooling‑off or automatic refund policy. Independent reports indicate refunds are not consistently offered and, in some cases, users reported revoked “lifetime” licences or forced transitions to recurring payments. This means refunds are possible in some circumstances but are not guaranteed; outcomes often depend on the payment channel and the company’s response.
Red Sky Labs plans and pricing
| Plan | Price (CAD) |
|---|---|
| Standard / Premium / Lifetime (reported) | Varies |
Your consumer rights in Canada
Canadian consumer protection laws include rights around unfair practices and may provide a statutory cooling‑off period or remedies for misrepresentation depending on the province and the exact nature of the purchase. Digital subscriptions and in‑app purchases can fall under consumer protection and billing disclosure rules. However, Red Sky Labs’ publicly available terms do not appear to reference or consistently honour these rights, and reported behaviour suggests possible non‑compliance. If you believe a business has breached Canadian consumer protection law, you can contact your provincial consumer protection office for guidance and complaint procedures.
Customer experiences
Verified information indicates a lack of robust positive reviews on Canadian‑specific sites. Negative accounts include at least one report that a “lifetime” licence purchased through Google Play was revoked and the user was directed to a weekly paid subscription, and Reddit discussions alleging conversion of lifetime memberships to recurring weekly charges and continued draws after app discontinuation. These reports suggest irregularities in how subscriptions and licences have been managed.
Documentation checklist
- Purchase receipt or order confirmation (email, app store receipt)
- Account email/username and subscription ID (if available)
- Screenshots of subscription status in the app or store and any in‑app “lifetime” licence claims
- Bank or card statements showing charges
- Copies of all communications with Red Sky Labs (emails, chat logs)
- Registered letter receipt (raccomandata A/R) and proof of delivery if you send written notice to the company address
Common mistakes
Consumers often assume a statutory cooling‑off or automatic refund applies; with Red Sky Labs there is no clear public policy guaranteeing that. Another common error is cancelling only in the app without cancelling through the payment channel (for example, failing to cancel the Google Play subscription), which can allow charges to continue. Failure to keep documentation (receipts, confirmation messages, screenshots) makes disputes harder to pursue. Finally, some users relied on “lifetime” claims without storing proof of the original offer; if the provider later changes terms, lacking that evidence reduces remedy options.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Red Sky Labs support/website | Possible but not guaranteed; depends on company response | Low to Medium |
| Cancel via app store (Google Play / Apple App Store) | Depends on store refund policy and timing | Medium |
| Send registered letter with return receipt to company address | Creates proof of notice; refund still depends on company/payment provider | Medium |
| Dispute charge via bank or payment provider | Possible reversal if provider finds in your favour | Medium to High |
After cancelling
After you cancel, monitor your payment account for any further charges and retain all documentation. If you are charged after a confirmed cancellation, first contact Red Sky Labs support with evidence; if unresolved, contact your payment provider (bank, card issuer, PayPal, or app store) to dispute the charge. You may also consider filing a complaint with your provincial consumer protection office. For background and next steps, see community resources such as the JoinChargeback cancellation guide (JoinChargeback: How to cancel Red Sky Labs), the ScamPulse report summarising user complaints (ScamPulse: RedSky‑Labs reviews), and related discussions on Reddit (Reddit: Google Play discussion).
Address
Calle Malteses, 2, planta 2º puerta B, Las Palmas de Gran Canaria