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I hereby notify you of my decision to terminate the contract relating to the Rhs service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rhs: Easy Method
What is Rhs
Rhs (Respiratory Homecare Solutions / RHS Canada) is a supplier that sells respiratory and related homecare products in Canada and operates an online storefront. Publicly available terms from RHS Canada focus on returns and exchanges for physical products rather than an explicit policy for app-store or web-based subscription cancellations.
How to cancel Rhs
- If you have a subscription purchased through Apple App Store or Google Play, cancel through your Apple or Google account (see platform support pages below); platform-managed subscriptions cannot reliably be cancelled from a merchant website.
- If you purchased a subscription or service directly on RHS’s website, check your RHS account settings or contact RHS customer support to request cancellation and confirmation in writing; retain screenshots/confirmation emails.
- For orders of physical products: to return or cancel an order placed with RHS Canada, follow their Returns/Terms & Conditions - exchanges or refunds are accepted within 30 days for unopened items. Initiate the return via RHS’s customer support or the return portal if provided; you may need to ship items back and pay return shipping and possible restocking fees.
- If RHS requires written cancellation or a formal notice and you cannot find a local address, you may send a registered letter (raccomandata A/R or equivalent) to the company address listed below and keep proof of posting; confirm receipt with RHS.
- Always request written confirmation of cancellation and any refund, and note processing time estimates for credit-card refunds so you know when to expect the credit.
What happens when you cancel
When you cancel a subscription, access to subscription features typically ends at the next renewal date or immediately depending on the billing platform and RHS’s provisioning. For platform-managed subscriptions (Apple/Google), the platform controls access and renewal; once cancelled there is generally no further automatic renewal. For site-managed subscriptions RHS may terminate access per their account and billing procedures; always confirm the effective cancellation date in writing.
For product orders that are cancelled or returned, returned unopened items accepted under RHS’s stated policy will be processed for exchange or refund subject to shipping costs and any stated restocking fee. RHS refunds are applied to the original payment method; allow the stated processing time for the issuer to post the credit.
RHS will retain transaction and account records per their privacy and recordkeeping practices; if you need data removal, request it explicitly and ask for confirmation of what will be retained and for how long.
Will I get a refund?
For physical products sold by RHS Canada, refunds or exchanges are allowed within 30 days if items are returned unopened and in original packaging. Returns can be made in-store where available or by mail; return shipping costs typically apply and RHS states a 25% restocking fee may apply on refused shipments. Refunds are credited to the original payment account. Processing time is generally 1 - 7 business days but may take up to two billing cycles to appear on your statement.
For subscriptions, refund rules vary. If the subscription was billed through Apple or Google, refund requests and approvals are managed by those platforms and are not guaranteed by RHS. If billed directly by RHS, request a refund from their support - RHS’s public materials do not show a clear general refund policy for web/app subscriptions, so refunds for pro-rated amounts or early cancellations are at RHS’s discretion unless otherwise stated in a contract.
Rhs plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| RHS Grow Supporter (UK App Store) | £5.99/month or £39.99/year | Monthly / Annual | All premium features (ChatBotanist, Plant ID, Care tips, Journal, Garden Planner) |
| Regina Horticultural Society - Junior | C$5.00/year | Annual | Membership for persons under 16 |
| Regina Horticultural Society - Individual | C$20.00/year | Annual | Membership for persons aged 16 - 64 |
| Regina Horticultural Society - Senior | C$15.00/year | Annual | Membership for persons aged 65 or older |
| Regina Horticultural Society - Family | C$30.00/year | Annual | Family membership (two or more members at same address) |
Your consumer rights in Canada
Canadian consumer protections vary by province and by the type of product or service. There is no single national “cooling-off” rule that applies universally to all purchases; many protections and timelines depend on provincial consumer protection statutes and the seller’s stated terms. For physical goods, merchants commonly offer a return window; RHS’s 30-day unopened return policy may align with or exceed typical expectations, but you should confirm specific rights under your provincial rules. For digital subscriptions and platform-billed services, the app-store/platform terms and provincial digital-consumer rules may affect your remedies.
If you believe a merchant is not following posted policies or applicable provincial laws, contact your provincial consumer protection office for guidance and consider contacting your card issuer about a disputed charge if appropriate. This is general information and not legal advice - consult a local consumer agency or lawyer if you need a formal remedy.
Customer experiences
Available third-party reviews include several positive reports (circa two years ago) that mention fast delivery, product quality, and helpful customer service and overall satisfaction with purchases. There are few or no recent negative reviews on TrustPilot or ProductReview Canada in the collected data. One review source (TrustBurn) shows exclusively positive reviews, which can indicate selection bias; therefore, while many customers report good experiences, exercise normal caution and keep documentation when purchasing or requesting refunds.
Documentation checklist
- Order number, invoice/receipt and payment method (credit card statement entry)
- Account screenshots showing subscription status or purchase
- Email or chat transcripts with RHS customer support and any cancellation confirmation
- Tracking number and proof of postage for returned items (keep original packaging and photos showing unopened condition)
- Bank/credit card refund posting (monitor statements for the expected processing window)
Common mistakes
Customers commonly assume that cancelling on the merchant site will cancel an App Store or Google Play subscription; platform subscriptions typically must be cancelled through the platform. Another frequent error is returning opened or used items when the merchant’s policy only accepts unopened merchandise - this can lead to refused returns or restocking fees. People also sometimes fail to get written confirmation of cancellation or a refund, leaving them without proof if a dispute arises. Finally, customers may not account for return shipping costs or restocking fees and are surprised by partial refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Apple App Store | Refunds handled by Apple on a case-by-case basis; subscription cancellation stops future charges | Low to Medium |
| Cancel via Google Play | Refunds handled by Google Play on a case-by-case basis; cancellation stops future charges | Low to Medium |
| Cancel / request refund via RHS website or support | Depends on RHS’s policy and the terms of sale; no clear universal policy for web subscriptions - physical unopened items: refund/exchange within 30 days | Medium |
| Return physical goods by mail / in-store | Refund/exchange within 30 days if unopened; shipping costs apply; possible 25% restocking fee on refused shipments | Low to Medium |
| Formal written notice to company address (registered mail) | May support proof of cancellation; refund depends on contract/policy | Medium to High |
After cancelling
After you cancel, keep confirmation emails, screenshots, tracking numbers and monitor your payment account for the expected refund timeframe (1 - 7 business days typical for RHS credit-card refunds; allow up to two billing cycles for posting). If a refund does not appear in the expected time, follow up with RHS support with your documentation and, if applicable, escalate with your card issuer or provincial consumer protection office.
Helpful resources:
How to cancel subscriptions on your iPhone, iPad, and Apple TV (Apple Support)
Cancel subscriptions & request refunds on Google Play (Google Support)
Government of Canada - Consumer protection
TrustBurn - RHS Canada reviews
If you cannot find a specific RHS cancellation address or need to send formal notice, use the postal address below and send by registered mail (raccomandata A/R) so you have proof of delivery; always verify contact details on the official RHS contract or website before sending legal notices.
Address
Via Alcide De Gasperi 4, 93016 Riesi, Italy