Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Save The Children
300 – 4141 Yonge Street
M2P 2A8 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Save The Children service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Save The Children: Easy Method
What is Save The Children
Save The Children is a registered charity that works internationally and in Canada to improve the lives of children through health, nutrition, education and emergency response programs. In Canada the organization accepts one‑time and recurring donations, including pre‑authorized monthly gifts, to fund its programs.
How to cancel Save The Children
- Call the Donor Care Team at 1‑800‑668‑5036 (press 1) and tell them you want to reduce, pause or cancel your pre‑authorized/recurring donation. Allow at least 10 days' notice before your next scheduled withdrawal.
- Or cancel in writing: send a signed cancellation request by registered mail (raccomandata A/R) to Save the Children Canada, 300 - 4141 Yonge Street, Toronto, ON M2P 2A8 and include your donor details and the date you want the cancellation to take effect. Follow up by phone for confirmation.
- If you were given a donor services extension (for example a specific extension or extension number), you may also contact Donor Services at +1 800 668 5036 x264 to confirm cancellation.
What happens when you cancel
When you cancel a pre‑authorized or recurring donation, future scheduled withdrawals should stop after the cancellation takes effect. Past donations already processed remain with the charity and are not automatically returned. If you sponsor a child, cancelling recurring payments typically ends future support and any recurring communications tied to that support; details about sponsorship records, correspondence or photo mail will depend on the charity's internal processes. The charity will retain donor records as required by its policies and Canadian law for accounting and regulatory purposes.
Will I get a refund?
Under Canadian charity law, donations generally become the property of the charity and are not refundable as a standard practice. Refunds are only possible in exceptional circumstances, such as proven fraud, clear transaction errors or a court order. Save the Children Canada does not publish a general 14‑day refund right for donations. If you believe a charge was unauthorized or erroneous, contact the Donor Care Team immediately and, if necessary, your bank or card issuer to discuss dispute or chargeback options.
Save The Children plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Donation - $15 per month | C$15.00 | Monthly | Provides basic food items for a family for one month |
| Monthly Donation - $29 per month | C$29.00 | Monthly | Ensures one child receives a full food ration (1,576 kcal) for a month |
| Monthly Donation - $45 per month | C$45.00 | Monthly | Provides a newborn starter kit (supplies for children aged 0 - 6 months) |
| Monthly Donation - $50 per month | C$50.00 | Monthly | Provides a month’s supply of essential vitamins and supplements |
| Monthly Donation - $60 per month | C$60.00 | Monthly | Vaccinates 48 children against measles |
| Monthly Donation - $80 per month | C$80.00 | Monthly | Provides high‑nutrient peanut paste to treat two children with severe acute malnutrition |
| Monthly Donation - $120 per month | C$120.00 | Monthly | Provides a month of clean water for six families |
| Monthly Donation - $200 per month | C$200.00 | Monthly | Provides critical care for two children suffering from pneumonia |
Your consumer rights in Canada
Canadian charity law generally treats a donation as the property of the charity once given, which means donors do not have an automatic legal right to a refund. Donors do, however, have the right to stop future pre‑authorized payments by giving reasonable advance notice; Save the Children Canada requests at least 10 days' notice before the next scheduled withdrawal. In cases of fraud, error, or unauthorized charges, donors may pursue remedies through the charity, their financial institution, or, if needed, legal channels.
Customer experiences
Supporters report a range of experiences. Some donors praise Save the Children for impactful programs and useful donation updates. Other donors have reported problems: being enrolled into recurring donations without clear consent, difficulty cancelling recurring gifts, unresponsive or rude customer service, and aggressive door‑to‑door fundraising tactics. Online review platforms show both positive feedback and a notable number of complaints about cancellation and support; individual experiences vary.
Documentation checklist
- Full name and contact details as used on the donation
- Donor ID or account number (if available)
- Date and amount of the last donation and the next scheduled withdrawal date
- Payment method (bank, credit card, pre‑authorized debit)
- Signed written cancellation request (for registered mail)
- Proof of registered mail (tracking/return receipt) and notes from any confirmation calls
Common mistakes
Donors sometimes assume cancellations are immediate or that past payments will be refunded; in Canada, refunds are not standard. Waiting until the day before a scheduled withdrawal may be too late - Save the Children asks for at least 10 days' notice. Another common mistake is not keeping proof of the cancellation (registered mail receipt or a confirmation reference from Donor Care), which makes follow‑up harder if payments continue. Relying solely on an email or a verbal promise without written confirmation can also lead to disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone call to Donor Care (1‑800‑668‑5036, press 1) | Generally no (refunds only in exceptional cases) | Low to Medium - usually straightforward if you provide required notice and ID |
| Registered mail written cancellation to Toronto office | Generally no | Low - reliable proof and effective for formal requests, but slower |
| Cancel in writing / email or online form | Generally no | Medium to High - reports of delays or non‑response in some cases |
| Bank or card stop / dispute | Possible if charge is unauthorized or fraudulent | Medium to High - may require evidence and can take time |
After cancelling
After you submit your cancellation, keep copies of your written request and any confirmation or reference numbers. Follow up by calling the Donor Care Team at 1‑800‑668‑5036 (press 1) to confirm the cancellation has been applied. If you believe a charge is unauthorized, contact your bank or card issuer immediately. For further information, see Save the Children Canada’s FAQs at savethechildren.ca FAQs, general cancellation guidance at trybeem.com, and legal context on refunds at charitylawgroup.ca. Keep records until you see at least one billing cycle pass without the withdrawn amount.
Address
Save the Children Canada
300 - 4141 Yonge Street
Toronto, ON M2P 2A8
Canada