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Cancel SHOEDAZZLE
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Shoedazzle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shoedazzle: Easy Method
What is Shoedazzle
ShoeDazzle is a subscription-based footwear and fashion retailer that offers a VIP membership delivering a monthly credit toward purchases, access to curated selections, and member pricing. The service is U.S.-based but ships to Canada; membership billing is given in U.S. dollars (US$49.95/month) and will appear on Canadian customers’ statements at the card issuer’s exchange rate plus any bank fees.
How to cancel Shoedazzle
- To cancel your VIP membership at any time with no cancellation fee, contact ShoeDazzle by phone at 1‑833‑122‑42958, start a live chat via the ShoeDazzle help site (help article), or cancel online through the My VIP page on your account (account / policy page).
What happens when you cancel
After cancellation your VIP membership will stop future monthly billing; you will no longer receive the monthly US$49.95 VIP credit. Access to any active VIP benefits or credits already applied to an order remains subject to ShoeDazzle’s terms (for example, credits already redeemed are reflected in orders). Account data such as order history typically remains accessible in your account for reference. Cancelling does not automatically trigger refunds for past orders - refunds for eligible returns follow ShoeDazzle’s returns policy.
Will I get a refund?
ShoeDazzle’s return policy for US and Canada orders allows returns of shoes, apparel and accessories in new, unused condition (with tags and original packaging) within 60 days from shipment. Refunds are issued only to the original form of payment. Processing typically takes 5 - 7 business days after the item is processed at the warehouse, and you should allow 7 - 14 business days from the return shipment date for the credit to appear on your statement depending on your bank. Gift cards are not refundable and are only eligible for exchange or store credit. Note that ShoeDazzle cannot process refunds to credit cards billed outside the United States or Canada.
Shoedazzle plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| ShoeDazzle VIP Membership | US$49.95 per month (approx. C$67 - C$70 depending on exchange rate) | Monthly | Monthly VIP credit redeemable toward products/bundles up to US$80; skip the month option between the 1st and 5th to avoid charge; cancel anytime; VIP credits expire after 12 months |
Your consumer rights in Canada
Canadian customers retain standard consumer protections: the right to clear disclosure of recurring fees and the right to dispute unauthorized or unfair charges. ShoeDazzle’s 60‑day return window and refunds to the original payment method (when applicable) align with reasonable expectations. Restrictions such as a 12‑month expiry on VIP credits and a strict 1st - 5th monthly skip window are contractual terms that may be considered restrictive; if you experience unauthorized billing or an inability to cancel, you can complain to your card issuer, file a complaint with your provincial consumer protection office, or contact the federal Competition Bureau if you believe the billing practices are deceptive or unfair.
Customer experiences
Reviews are mixed. Positive feedback highlights an easy-to-navigate site, straightforward ordering, useful VIP credits when they work as expected, and satisfactory product quality for many items. Negative experiences frequently involve unexpected or recurring $49.95 charges, difficulties logging in to skip a month, trouble cancelling or stopping payments, VIP credits not working or expiring after 12 months without clear reminders, and delays or changes in refund methods (e.g., store credit or checks instead of the original card). These reported issues are recurring themes in consumer review sites and complaint boards.
Documentation checklist
- Account email and username; order numbers for any recent charges
- Copies/screenshots of cancellation confirmations or chat transcripts
- Bank or card statements showing the charge(s) in question
- Return shipment tracking number and photos of items (if returning)
- VIP credit details (dates issued and expiry) and any related screenshots
Common mistakes
A frequent mistake is missing the required skip window: you must select “Skip the Month” between the 1st and 5th of the month; if you do not, ShoeDazzle charges the membership fee on the 6th. Other common errors include relying on verbal cancellation confirmation without saving a transcript, attempting to cancel without the correct account login details, assuming Canadian dollar pricing will be billed (charges are in US dollars and subject to the bank’s exchange rate), and expecting VIP credits never to expire - ShoeDazzle’s credits expire after 12 months unless otherwise stated.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone (1‑833‑122‑42958) | Cancellation only; refunds handled via returns policy | Low - agent-assisted, immediate confirmation available |
| Live chat (help site) | Cancellation only; refunds handled via returns policy | Low - Medium - convenient but may require saving transcript for proof |
| My VIP page / Account online | Cancellation only; refunds handled via returns policy | Medium - self-serve but subject to login or site navigation issues |
After cancelling
Keep confirmation of your cancellation (screenshot, email or chat transcript) and monitor your next bank statement to ensure charges stop. If you need to return items, follow the return instructions in ShoeDazzle’s shipping and returns policy; allow the stated processing times for refunds to appear. Useful links: ShoeDazzle cancellation help (help article), account/policy page (policy & terms), and shipping/returns details (shipping & returns). If charges continue after cancellation, contact your card issuer to dispute the charge and retain all documentation.
Address
For written correspondence (recommended by registered mail for proof of delivery), use:
ShoeDazzle / ShoeDazzle Customer Support
2501 Colorado Avenue,
Santa Monica, CA 90404, United States of America
It is advisable to send cancellation notices or formal complaints by registered mail (raccomandata A/R) to have proof of delivery and to keep copies of all correspondence.