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I hereby notify you of my decision to terminate the contract relating to the Styledna service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Styledna: Easy Method
What is Styledna
Styledna (Style DNA) is a fashion and styling app that offers automated style recommendations, body-type and palette guides, and subscription plans for full app access. It is available as an in‑app purchase through the App Store and Google Play and directly via the Style DNA website.
How to cancel Styledna
- If you subscribed through the Style DNA website: email info@styledna.ai. Deleting the app or removing it from your device does not cancel a website subscription. Request cancellation at least 24 hours before your renewal date to avoid further charges.
- If you subscribed through Apple (App Store): cancel via Apple’s subscription management and submit any refund requests through Apple Support (for example, https://getsupport.apple.com/).
- If you subscribed through Google Play: cancel via Google Play subscriptions and request refunds through Google Play support (for example, https://support.google.com/googleplay/answer/2479637).
- Keep records of your cancellation request (sent email confirmations, screenshots of subscription pages, and dates/times) so you can demonstrate you cancelled before renewal if needed.
What happens when you cancel
When you cancel, your access typically continues until the end of the billing period you already paid for; automatic renewal will stop at the next renewal date. If you purchased via a platform (Apple or Google), the platform controls subscription status and renewals. Cancelling via the website requires contacting Style DNA directly; deletion of the app does not end a billed subscription. Style DNA may retain account or purchase data per its privacy and retention policies - contact their support for questions about data deletion or account closure.
Will I get a refund?
Refund eligibility depends on where you purchased the subscription. For website purchases, Style DNA may issue a full refund if you contact them within 30 days of the subscription charge; refunds are processed to the original payment method and typically take around 7 - 10 days to appear. For purchases made through the App Store or Google Play, refunds must be requested through the respective platform - Apple and Google decide refunds according to their policies (Apple may honor some refunds within 30 days at its discretion). Refunds are generally available only for the initial full‑price charge; renewal charges are commonly not eligible. If you request a website-purchase refund, send the request from the same email used to purchase to help speed processing. For more on Style DNA’s stated policy, see their refund page: styledna.ai/refund-policy.
Styledna plans and pricing
| Plan | Price (C$) | Period | Features |
|---|---|---|---|
| Palette and Body Type Guide | C$9.44 | One‑time In‑App Purchase | Palette and Body type guide |
| Weekly subscription | C$8.09 | Weekly | Full app access |
| Monthly subscription | C$20.24 | Monthly | Full app access |
| 3‑Month subscription | C$31.04 | Every three months | Full app access |
| 6‑Month subscription (USD 17.99) | C$24.29 | Every six months | Full app access |
| 6‑Month subscription (USD 39.99) | C$54.99 | Every six months | Full app access |
| 6‑Month subscription (USD 49.99) | C$67.49 | Every six months | Full app access |
| Annual subscription | C$67.49 | Yearly | Full app access |
Your consumer rights in Canada
In Canada, there is generally no uniform federal statutory “cooling‑off” period for digital subscription purchases comparable to the 14‑day right of withdrawal in the EEA. Whether you can obtain a refund for a digital subscription will depend on the seller’s stated refund policy, the platform used (Apple/Google), and provincial consumer protection rules that vary by province. If you believe you were charged without proper disclosure or authorization, you can contact your payment provider or credit card issuer to dispute the charge and also file a complaint with your provincial consumer protection office. For non‑Canadian purchases (EEA/UK or some U.S. states), different cooling‑off rules may apply.
Customer experiences
Public reviews and complaint reports show mixed to negative experiences for Style DNA. Trustpilot listings for Style DNA show recurring patterns of negative reviews, with customers reporting repeated or unauthorized charges, difficulty cancelling despite uninstalling the app, slow or absent cancellation support, and confusing or misleading trial and renewal pricing. Some users report having to contact their bank or cancel payment methods to stop charges. These reports suggest keeping detailed records of purchases and cancellation attempts and using platform dispute channels if necessary. See consumer reports and dispute guides such as the Trustpilot listing and independent refund write‑ups for examples: Trustpilot, joinchargeback.
Documentation checklist
- Email address used to purchase the subscription (and the email account to send refund/cancellation requests from).
- Order receipt or purchase confirmation (App Store/Google Play receipt or website invoice).
- Subscription renewal date and amount (screenshot from account/subscription settings or bank statement).
- Screenshots of the app’s subscription page, trial offers, and any cancellation attempts or support messages.
- Bank or card statements showing the charge(s) you want refunded.
Common mistakes
A frequent mistake is assuming deleting the app cancels the subscription; it does not. Another common error is waiting until the renewal date or after it posts - cancellations should be requested at least 24 hours before renewal. Many users also fail to keep the original purchase email or platform receipt, which slows refund handling. When contacting support, send requests from the same email address used for the purchase and include order IDs or screenshots to speed resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (email info@styledna.ai) | Possible full refund if requested within 30 days for initial charge; renewal charges typically ineligible. | Medium - requires direct contact and documentation. |
| App Store (Apple) | Request via Apple Support; Apple may grant refunds at its discretion, often within 30 days. | Low - Medium - use Apple’s refund portal (Apple Support). |
| Google Play | Request via Google Play support; refunds handled under Google’s policies. | Low - Medium - use Google Play refund flow (Google Play support). |
After cancelling
After you cancel, keep confirmation emails and check your billing statement to ensure renewals stop. If you requested a website refund, allow around 7 - 10 days for processing; if the platform handles refunds, follow up through Apple or Google as needed. If charges continue after cancellation, contact your payment provider or bank to dispute the transactions and consider filing a complaint with your provincial consumer protection office. Relevant links: Style DNA refund policy (styledna.ai/refund-policy), Apple Support (getsupport.apple.com), Google Play refunds (support.google.com/googleplay/answer/2479637), and practical refund guidance (joinchargeback).
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