Cancellation service N°1 in United States
Cancellation Subscribestar: Easy Method
What is Subscribestar
Overview
SubscribeStar (often written Subscribestar) is a creator subscription platform that lets supporters pay recurring fees to individual creators (Stars) for access to their content. The service is primarily web-based and lists prices in USD; creators set their own content and subscription tiers while SubscribeStar processes payments and handles platform-level administration.
How to cancel SubscribeStar
Cancellation procedures depend on how you subscribed. On the web you can cancel from your account and choose immediate cancellation or schedule cancellation to occur at the end of the paid period. If you subscribed via a mobile storefront, cancellations follow the App Store or Google Play process for that platform. If you need a refund or formal dispute, SubscribeStar asks users to contact support by email or their refund page.
- Web: Log in at subscribestar.com, open your account/subscriptions area, select the subscription and choose either cancel now (immediate) or schedule cancellation for the end of the paid period. See the platform Terms of Service at SubscribeStar Terms.
- App Store / Google Play: Subscriptions made through those stores must be cancelled through your Apple ID or Google Play account subscriptions area; SubscribeStar does not offer in-app purchases and does not provide app-store-specific cancellation tools (see general guidance at example guidance).
- Refund or dispute requests: Email support as instructed on the refund page (SubscribeStar refund) and retain proof of payment and correspondence.
What happens when you cancel
When you cancel on the web you can choose immediate termination of access or schedule cancellation so the subscription ends at the close of the paid period. If you choose immediate cancellation on the web, access may be removed right away; if you schedule it, access continues until the paid time runs out. For subscriptions managed by Apple or Google, the platform typically controls access timing according to their subscription rules.
After cancelling, recurring charges should stop for future periods, but always check your bank or card statements. Account data and content associated with your user account remain subject to SubscribeStar's policies; creators may still retain copies of content you previously accessed. Keep any confirmation messages or screenshots as proof of cancellation.
Will I get a refund?
SubscribeStar does not guarantee refunds. Refund requests must be submitted within 30 days of the purchase and are considered at the sole discretion of SubscribeStar; approved refunds are deducted from the creator’s future payments. The platform states no refunds are issued for failures of content delivery and that no refunds will be paid after account termination or ban. For details and to submit a request, follow the instructions on the official refund page (SubscribeStar refund).
Subscribestar plans and pricing
| Plan | Approximate price (CAD) | Period | Features |
|---|---|---|---|
| Monthly (approx $20 USD) | ≈ CA$20 (monthly equivalent) | Monthly | Standard subscription tier (creator-determined) |
| Annual ($149 USD plan) | ≈ CA$210 pre-tax (≈ CA$238 after tax) | Annual | Standard subscription tier (creator-determined) |
SubscribeStar lists prices in USD; Canadian subscribers are charged in CAD based on exchange rates and applicable taxes. Actual amounts may vary by bank, exchange rate and tax collection at the time of the transaction.
Your consumer rights in Canada
SubscribeStar’s published policy does not provide a statutory 14‑day automatic refund right; instead refunds are discretionary and must be requested within 30 days. Canadian users retain normal payment-method protections (for example, credit-card dispute or chargeback rights) under their cardholder agreements and Canadian banking rules. SubscribeStar states it handles applicable taxes for jurisdictions including Canada, but the platform’s pages do not provide specific guidance on Canadian consumer‑protection statutes; if you believe your rights under federal or provincial consumer law have been violated, consider consulting your card issuer or a local consumer-protection office for next steps.
Customer experiences
Reviews are mixed. Some creators report reliable payment processing and consistent payouts over long periods, and the platform is noted for being permissive toward adult or otherwise restricted content. However, many users and creators have reported slow or unpredictable account approval, long response times or unresponsive customer support, and problems with payment methods (declined cards, continued charges after cancellation, or difficulty managing subscriptions). These issues appear frequently in public reviews, so plan accordingly and retain documentation.
Documentation checklist
- Account username or email and subscription page screenshot
- Payment proof: bank/card statement showing the charge
- Cancellation confirmation or screenshot from your Subscribestar account
- Copies of emails sent to support and any replies
- Certified-mail receipt (if sending a written cancellation or dispute by post)
Common mistakes
Common errors include assuming subscriptions made via mobile apps can be cancelled through the creator platform rather than the App Store or Google Play, not saving cancellation confirmations or screenshots, and missing the 30‑day window for refund requests. Another frequent issue is relying solely on emailed requests without retaining proof of delivery; when postal letters are used, failing to send by certified mail removes a reliable proof of receipt. Finally, some users expect automatic refunds after cancellation - SubscribeStar’s policy treats refunds as discretionary, so plan to document your case if you will request a refund or dispute a charge.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web account cancellation | Refunds discretionary; requests via SubscribeStar refund process within 30 days | Low - Medium (cancellation itself is straightforward; refunds can be difficult) |
| App Store / Google Play | Refunds handled by Apple/Google according to their policies; contact the store for disputes | Medium (must use store procedures; SubscribeStar does not manage these) |
| Support email or postal dispute | Refunds discretionary; Submit to SubscribeStar support or refund page; may be deducted from creator payouts | High (often reported unresponsive support and longer resolution times) |
After cancelling
After you cancel, keep screenshots or copies of cancellation confirmations and any support correspondence. Check your card or bank statement to ensure recurring charges have stopped. If you don’t receive a timely response to a refund request, consider contacting your card issuer about a dispute or chargeback and provide the documentation checklist items. Useful official pages: SubscribeStar Terms of Service at subscribestar.com/memorandum, the refund page at subscribestar.com/refund, and general help at subscribestar.com/help. For App Store or Google Play subscription issues, use Apple or Google support channels.
Address
For postal correspondence (use certified mail / raccomandata A/R for proof of delivery): Starcling, LLC, 30 N Gould St, Suite 5085, Sheridan, WY, 82801, USA.