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Cancel SUNBASKET
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I hereby notify you of my decision to terminate the contract relating to the Sunbasket service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sunbasket: Easy Method
What is Sunbasket
Sunbasket is a meal kit and prepared-food delivery service that provides recipes, fresh ingredients, and ready-made meals on a recurring subscription basis. It operates primarily in the United States but accepts Canadian customers who subscribe and are billed through Sunbasket or through app-store subscriptions.
How to cancel Sunbasket
- Via web (recommended): Log into your account at sunbasket.com → Account Settings → Manage My Subscription → Cancel My Subscription, then confirm. You will receive a confirmation email. See Sunbasket support: How do I cancel my Sunbasket subscription?
- Via iPhone (App Store subscription): Open Settings on your iPhone → tap your name → Subscriptions → locate Sunbasket → Cancel Subscription and confirm. Third-party guide: Cancel via App Store
- Via Android (Google Play subscription): Open Google Play Store → profile icon → Payments & Subscriptions → Subscriptions → find Sunbasket → Cancel. Third-party guide: Cancel via Google Play
- Cutoff to cancel or modify an upcoming web order: you must cancel or change your plan by Wednesday at 12:00 PM Pacific Time (3:00 PM Eastern) in the week prior to delivery; after the order is charged you cannot cancel or modify that shipment. See details: Cancel/modify cutoff
What happens when you cancel
When you complete cancellation you will receive a confirmation email; keep that as proof. Cancellation stops future renewals and shipments, but it does not reverse charges for orders already billed or shipped. Shipments that have already been processed or charged will generally continue to be delivered. Your account details and order history may be retained by Sunbasket according to their policies for record-keeping and customer service.
Will I get a refund?
Sunbasket does not typically issue refunds for meals once they have shipped; to avoid future charges you must cancel before the next billing/delivery cutoff. If items are missing from your box or goods are defective, report the problem within 7 days and Sunbasket may issue an account credit or a partial refund to the original payment method. For missing-item guidance see: Will Sunbasket replace items missing in my box?
Sunbasket plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Meal plans & subscriptions | Varies | Sunbasket lists prices in USD; Canadian charges depend on currency conversion and payment processing at checkout. |
Your consumer rights in Canada
Under federal and provincial consumer protection laws in Canada, consumers have the right to cancel recurring subscription services without undue barriers and must be provided clear cancellation instructions. A right to refund or replacement exists where goods are defective or not as described; Sunbasket’s policy to provide credit or partial refund for missing or faulty items reported within 7 days aligns with these rights. However, a blanket non-refund policy after shipping can conflict with provincial consumer protections in cases where goods are defective or misrepresented, and outcomes may vary by province and the specifics of a complaint.
Customer experiences
Reviews are mixed. Many customers praise Sunbasket for ingredient quality, meal variety, and scheduling flexibility, and some note helpful customer service responses. At the same time, common complaints include occasional wilted or spoiled produce, increased packaging (including plastic), website or checkout issues, late or missing deliveries, billing errors after cancellation, and inconsistent refund handling. Discussions on platforms like Trustpilot and Reddit reflect both satisfied and frustrated customers.
Documentation checklist
- Account email address and username
- Order number(s) and delivery date(s)
- Screenshot or copy of cancellation confirmation email
- Transaction or billing statements showing charges
- Photos of missing, damaged, or spoiled items (if applicable)
- Record of any communication with Sunbasket or app-store providers (dates, agent names, ticket numbers)
Common mistakes
Common errors include cancelling after the weekly cutoff and still being charged for the upcoming delivery, assuming cancellation in one channel (for example, the website) automatically cancels an App Store or Google Play subscription, and failing to save the confirmation email or screenshots. Another frequent mistake is waiting longer than 7 days to report missing or spoiled items, which may reduce chances for a credit or refund.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (sunbasket.com) | No refund after shipment; avoid charges by cancelling before cutoff. Missing items may get credit/refund if reported within 7 days. | Low - direct account cancellation |
| iOS (App Store) | Refunds follow Sunbasket/App Store rules; shipments already charged are not typically refunded. Missing-item claims handled by Sunbasket if reported promptly. | Low - cancel via Apple Subscriptions |
| Android (Google Play) | Refunds follow Sunbasket/Google Play rules; again, no general refund after shipment; report missing items within 7 days. | Low - cancel via Google Play Subscriptions |
After cancelling
Keep the cancellation confirmation email and any relevant screenshots. If you were charged after cancelling, contact Sunbasket support with your documentation and, if applicable, the app-store subscription record. For help with cancellation instructions, see Sunbasket’s cancellation article: How do I cancel my Sunbasket subscription? and for missing or damaged items see: Will Sunbasket replace items missing in my box? If you were billed through Apple or Google, also review your subscriptions in the relevant account settings to ensure the subscription is cancelled on that platform.
Address
Mailing address (registered mail / formal notices): 1 Clarence Pl, Ste 10, San Francisco, CA 94107, USA