Service de résiliation N°1 en Republic of Korea
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Toomics.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Toomics: Easy Method
What is Toomics
Overview
Toomics is a digital comics (webtoon/manhwa) platform offering free and paid VIP access to its catalogue. Users can subscribe to recurring VIP plans to read unlocked content and may also purchase coins for single-issue access or other in‑app purchases.
The service is available on the web and through mobile app stores (Apple App Store and Google Play). Billing and refund processes vary depending on how the subscription or purchase was made.
How to cancel Toomics
- Web: Sign into your Toomics account on the website, go to Account Settings, choose "Cancel VIP Membership," and provide a cancellation reason. This will stop future charges but you will keep VIP access for the remainder of the paid period.
- Apple App Store (iOS): You must cancel via your iPhone/iPad settings: open Settings → tap your Apple ID → Subscriptions → find Toomics → Cancel Subscription. Toomics cannot cancel App Store subscriptions for you due to Apple policy.
- Google Play Store (Android): Open the Google Play Store → Menu → Subscriptions → select Toomics → Cancel → confirm. This stops future Google Play recurring charges.
- If you believe you have been charged in error and need Toomics to review beyond in‑app options, contact Toomics support and, if required, consider sending a registered letter to the company headquarters (address in section 12).
What happens when you cancel
Cancelling a VIP membership stops future recurring charges. You will retain VIP access for the remainder of the billing period you already paid for; the membership will not renew at the next billing date.
Account information and reading history remain associated with your Toomics account according to Toomics' data and privacy practices. If you need account deletion or other data actions, review Toomics' privacy policy or contact support for options.
Will I get a refund?
Refund eligibility depends on the purchase type, timing and whether content or coins were used. For recurring VIP subscriptions purchased directly on Toomics' website, a refund is typically possible within 14 days of purchase only if no VIP content from that purchase has been accessed and no coins (including bonus/gift coins) from that month have been used. Coin purchases may be refundable within 7 days if no coins at all have been used; once any coins are used, a refund is not available.
For purchases made through Apple, Toomics cannot issue refunds - you must request refunds directly from Apple via reportaproblem.apple.com or Apple Support. Refundability for cash payments depends on the payment provider; confirm refund rules with the provider you used at the time of purchase.
Toomics plans and pricing
| Plan | Price (C$) | Period | Features |
|---|---|---|---|
| 1 Month | C$11.49 | Monthly | Unlimited VIP access |
| 3 Months | C$22.49 | Quarterly | Unlimited VIP access |
| 6 Months | C$37.99 | Semi-Annual | Unlimited VIP access |
| 12 Months | C$63.99 | Annual | Unlimited VIP access |
Your consumer rights in Canada
Canadian consumer protection for digital subscriptions is governed by provincial laws; there is no single nationwide "cooling-off" period for digital content. Some provinces (for example, Quebec) have stronger protections for undelivered or defective digital products. If you experience unauthorized charges, you may contest them with your payment provider (for example, request a chargeback from your bank or card issuer) and you can file complaints with provincial consumer protection agencies. Keep receipts and records of communications to support any dispute.
Customer experiences
Public reviews are mixed. Some Canadian users report positive interactions with Toomics customer service and praise the service. Other users report problems including denied refund requests, perceived content censorship, difficulty stopping recurring billing, and occasional ongoing charges after cancellation. Reports on third‑party review sites indicate both resolved and unresolved disputes - outcomes can depend on the payment method and timing of the refund request.
Documentation checklist
- Account email and username, order/transaction ID(s), and exact purchase date(s).
- Payment receipts or screenshots showing charges, billing statements (bank/card), and the app store receipt if applicable.
- Evidence you did not use VIP content or coins (screenshots of content access, coin balance) if requesting a time‑limited refund.
- Cancellation confirmation (screenshot or email) and any correspondence with Toomics support.
- If contacting third parties: a summary of steps taken (when you cancelled, who you contacted and dates) and any case or reference numbers from your bank, Apple, or Google.
Common mistakes
Assuming canceling the app removes the subscription: deleting the app does not cancel an App Store or Google Play subscription; you must cancel through your Apple ID or Google Play subscriptions settings. Expecting an immediate refund after cancelling: cancellation stops future billing but does not automatically trigger a refund - refunds follow Toomics' or the store's policies and conditions. Using coins before requesting a refund: using any purchased coins (including promotional/bonus coins) generally voids the refund window. Not keeping records: without transaction IDs, receipts, or screenshots, proving an unauthorized charge or qualifying for a conditional refund becomes much harder.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Toomics website subscription) | Possible within 14 days for VIP subscriptions if no VIP content was accessed and no monthly coins were used; case-by-case. | Moderate |
| Apple App Store (iOS subscription) | Refunds must be requested from Apple via reportaproblem.apple.com; Toomics cannot issue refunds for App Store purchases. | High |
| Google Play Store (Android subscription) | Refunds are subject to Google Play policies and must generally be requested through Google Play support; Toomics handles cancellations but not Google refunds. | Moderate - High |
| Coin purchases | Refundable within 7 days only if no coins (including bonus or promotional) have been used; otherwise not refundable. | Moderate |
| Cash payments / third‑party payment providers | Depends on the payment provider's rules - confirm refundability with them. | Varies |
After cancelling
After you cancel, keep your cancellation confirmation and monitor your payment method to ensure the subscription does not renew. If you need a refund, gather the documentation listed above and contact the appropriate party: Toomics support for web purchases, Apple for App Store purchases (reportaproblem.apple.com), or Google Play support for Play Store purchases (Google Play subscriptions help). If charges persist after cancellation, contact your bank or card issuer to dispute unauthorized or recurring charges and consider filing a complaint with your provincial consumer protection agency.
Address
Toomics Global Co., Ltd., 4F 8 Teheran‑ro 98‑gil, Daechi 2‑dong, Gangnam‑gu, Seoul, Republic of Korea