Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Triangle Select service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Triangle Select: Easy Method
What is Triangle Select
Triangle Select is an annual paid membership from Triangle Rewards that provides enhanced earn rates, boosts, a welcome gift, an annual top-up and other shipping and in-store benefits for Canadian members. The membership is sold as a single annual plan for C$89 and is managed through Canadian Tire’s Triangle Rewards account system.
How to cancel Triangle Select
- Online (recommended for most members): Sign in to your Triangle Rewards account on the Triangle Rewards/Canadian Tire website, go to your subscription or Triangle Select settings, and follow the on-screen steps to request cancellation. Cancellation requests made online are recorded in your account.
- If you are a Quebec resident and want immediate processing or have a refund question, call customer service at 1-800-226-8473 to cancel; Quebec cancellations are processed immediately and handled under Quebec consumer protection rules.
- If you prefer written notice or want proof of delivery, send a signed cancellation letter by registered mail (raccomandata A/R) to: Triangle Select Program PO BOX 2000, Station Main, Welland, ON L3B 5S3. Keep your tracking and delivery receipt as proof.
- If your subscription appears billed through an app store, note that Triangle Select is managed via Canadian Tire’s account system; follow the web/account cancellation steps or contact customer support if you can’t cancel through the app store.
What happens when you cancel
If you are a resident outside Quebec, your cancellation request can be submitted at any time but is typically effective only at the end of your current 12‑month subscription period; you will continue to receive Triangle Select benefits until that date. For Quebec residents, cancellation is processed immediately and benefits end at cancellation unless otherwise advised by customer service. After cancellation is processed, your subscription will not renew automatically; your Triangle Rewards account itself generally remains active for points and regular account activity but any Select-only benefits will end as described above. For questions about account data retention or benefit access after cancellation, contact Triangle Rewards customer support.
Will I get a refund?
For residents outside Quebec, the subscription fee (C$89) is non-refundable even if you cancel mid-term; cancellations are typically effective at the end of the 12‑month term and no pro rata refunds are issued. Quebec residents have special protections under provincial consumer law: if you cancel while still within the term you may be eligible for a prorated refund for the unused portion, but the refund may be reduced by the value of any benefits already received and there is no guarantee of a refund if the value of benefits received equals or exceeds the prorated fee. There is no published general 14‑day cooling‑off refund right for this subscription in the standard terms; if you believe you have an exceptional circumstance (fraud, billing error, etc.), contact customer service promptly.
Triangle Select plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Triangle Select (Annual) | C$89.00 | Annual | Includes all Triangle Select benefits: 10× CT Money on in‑store purchases, 20× brand boosts, 20× annual top‑up, $50 welcome gift, shipping perks, etc. |
Your consumer rights in Canada
Consumer rights for subscriptions vary by province. Quebec law affords stronger cancellation/refund protections for certain prepaid services: Quebec residents can cancel and may receive a prorated refund less the value of benefits already received. For residents outside Quebec, the published Triangle Select policy indicates the annual fee is non‑refundable and cancellations take effect at the end of the subscription term. If you believe your situation involves unfair billing, unapproved charges or fraud, contact Triangle Rewards customer support and consider contacting your payment provider or provincial consumer protection office for guidance.
Customer experiences
Reviews are mixed. Some reviewers note that the welcome gift, enhanced earn rates and annual top‑up can quickly offset the C$89 fee for frequent shoppers, and many appreciate the boosted earn rates. On the other hand, several users have reported account and app issues (difficulty registering cards, verification errors) and security concerns raised in community forums about unauthorized redemptions tied to account numbers; while some fraud cases were resolved with CT Money refunds, these reports highlight the importance of securing your account and monitoring activity.
Documentation checklist
- Full name as on your Triangle Rewards account
- Triangle Rewards account email and membership number (if known)
- Date you wish cancellation to be effective and reason for cancellation
- Proof of identity (if requested) and last 4 digits of card used to pay, or a copy of billing receipt
- If sending by mail: signed cancellation letter, copies of account details, and registered mail tracking/receipt
Common mistakes
Assuming cancellation is immediate for all members: outside Quebec, cancelling does not usually trigger an immediate refund and benefits often remain until the end of the 12‑month term. Believing the app store handles the subscription separately: Triangle Select is managed through Canadian Tire’s account system, so you should cancel via your Triangle Rewards account or contact support if the app store shows charges. Not keeping proof: if you cancel by phone or mail, failing to retain confirmation, call reference numbers or registered‑mail receipts can make disputes harder to resolve. Waiting to check account statements after cancellation: always verify your account to ensure the subscription won’t auto‑renew and there are no unexpected charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Triangle Rewards website) | Non‑Quebec: No refund; cancellation effective at term end. Quebec: handled per provincial rules when processed by support. | Low - straightforward via account settings |
| App Store / Google Play | Managed via Canadian Tire account system - refund policy follows web/account rules (non‑refundable for non‑Quebec) | Medium - may require web/account steps or support help |
| Written mail (registered mail) | Same refund rules as web; provides signed proof of request for records | Medium - requires preparing and sending registered letter; proof of delivery useful |
| Phone (Quebec residents) | Possible prorated refund less value of benefits; immediate processing | Low - direct, immediate processing for Quebec callers |
After cancelling
After you cancel, verify your Triangle Rewards account to confirm the cancellation status and the date when Select benefits end. For Quebec residents who cancelled by phone, request written confirmation or an email receipt. If you need help, start at the Triangle Rewards/Canadian Tire help pages or contact customer service; for privacy or fraud concerns also notify your bank or card issuer. Useful links: Triangle Rewards account and support pages (Triangle Rewards), Canadian Tire customer support (Customer Service), and Quebec consumer protection information (Office de la protection du consommateur).
Address
Send written cancellation by registered mail to:
Triangle Select Program PO BOX 2000, Station Main, Welland, ON L3B 5S3