Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Truheight
5573 San Florentine Ave
89141 Las Vegas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Truheight service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Truheight: Easy Method
What is Truheight
Truheight is a subscription-based service that provides products and/or guidance related to height enhancement and wellness. It typically operates on recurring billing with online account management and customer support channels for plan changes and cancellations.
How to cancel Truheight
Cancellation can usually be completed through the account settings on the Truheight website or the app store used to subscribe (Apple App Store or Google Play). If you cannot cancel online, contact Truheight customer support by email or phone and request confirmation in writing. For certain legal notices - such as formal opt-out of arbitration clauses or other contractual exemptions - the company requires a registered letter sent to its Legal Department; use a tracked, signature-required service and keep a copy of the letter and tracking receipt.
- Step 1: Sign in to your Truheight account and go to Subscriptions or Billing; choose Cancel or Turn Off Auto-Renewal and follow the prompts. If subscribed via Apple/Google, cancel through the respective store account instead of the website.
- Step 2: Save and/or screenshot the cancellation confirmation and any cancellation ID or email confirmation you receive.
- Step 3: If you do not receive confirmation, email support with your account email, order number, and cancellation request; request written confirmation.
- Step 4: If you need to opt out of arbitration or send a formal legal notice, send a registered letter to: Vanilla Chip LLC, ATTN. Legal Department, 5573 San Florentine Ave, Las Vegas, NV 89141, USA. Use tracked mail and keep the receipt.
- Step 5: Monitor your bank/credit card statement for future charges and contact your card issuer if unauthorized charges continue after confirmed cancellation.
What happens when you cancel
After cancellation, access to subscriber-only content and features typically ends at the end of your current billing period unless the provider states otherwise. Automatic renewals should stop; however, you should verify that future charges are not processed by monitoring statements. The provider may retain account data (profile, purchase history) in accordance with its privacy policy; request deletion if desired, but deletion may affect your ability to recover past purchases or records.
Will I get a refund?
Refund eligibility depends on Truheight’s stated refund policy and the timing of your cancellation. Many subscription services do not issue refunds for time already used but may provide prorated refunds in specific circumstances (e.g., technical failures, duplicate charges). Exceptions can include trial-period cancellations, billing errors, or cases where the company violates its terms. If you believe you qualify for a refund, request it in writing and keep all correspondence; you may also pursue a chargeback through your payment provider if the company does not resolve a valid dispute.
Truheight plans and pricing
| Plan | Price | Billing interval | Trial period |
|---|---|---|---|
| Basic | Varies | Varies | Varies |
| Standard | Varies | Varies | Varies |
| Premium | Varies | Varies | Varies |
Your consumer rights in Canada
In Canada, consumer protections are administered at the provincial and federal levels. Businesses must disclose key terms (including automatic renewal and cancellation methods) clearly. If disclosure or billing practices are misleading, you may have remedies under provincial consumer protection laws. You also have the right to dispute unauthorized or incorrect charges through your payment provider and to file a complaint with your provincial consumer protection office or with federal agencies when applicable. This guide does not replace legal advice; consult a lawyer for contract-specific questions.
Customer experiences
Customer reports for services like Truheight are mixed: some users find online cancellation quick and receive prompt confirmations, while others report slow support responses or continuing charges after attempting to cancel. Common positive notes include straightforward in-account cancellation and responsive refunds in clear cases; common negatives include unclear auto-renewal disclosures and delays in written confirmation. Keep documentation to support any dispute.
Documentation checklist
- Account email and username used for the subscription
- Order number, invoice, or receipt for the subscription
- Dates of subscription start and any renewals
- Screenshots or PDFs of cancellation screens and confirmation emails
- Copies of email correspondence with support and any reference numbers
- Registered letter copy and tracking/proof-of-delivery receipt (if applicable)
- Bank or card statements showing relevant charges
Common mistakes
Common mistakes include waiting until after the renewal date to cancel (which can trigger a new billing cycle), assuming deleting the app cancels the subscription, and failing to save proof of cancellation. Another frequent error is cancelling with the provider but forgetting to cancel the subscription through the app store if the purchase was made there. Also, relying on verbal confirmation without written proof can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-app or account portal | Possible (policy-dependent) | Low |
| Website account / billing page | Possible (policy-dependent) | Low |
| Email support | Possible with documentation | Medium |
| Phone support | Less certain without written confirmation | Medium |
| Registered letter to Legal Department | Refund depends on policy; effective for legal notices | High (requires mailing and proof) |
After cancelling
After you cancel, monitor your payment method for any unexpected charges and keep all cancellation records. If charges continue, contact your payment provider to dispute them and consider filing a complaint with provincial consumer protection authorities. Helpful resources include the Government of Canada’s consumer information and complaint pages, the Competition Bureau, the Financial Consumer Agency of Canada, and the Canadian Anti-Fraud Centre for suspected scams or fraudulent billing.
Government resources: Office of Consumer Affairs (Industry Canada), Competition Bureau, Financial Consumer Agency of Canada, Canadian Anti-Fraud Centre.
Address
Vanilla Chip LLC, ATTN. Legal Department, 5573 San Florentine Ave, Las Vegas, NV 89141, USA