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Cancel WHO GIVES A CRAP
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I hereby notify you of my decision to terminate the contract relating to the Who Gives A Crap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Who Gives A Crap: Easy Method
What is Who Gives A Crap
Who Gives A Crap is a subscription-first retailer that sells toilet paper, tissues and paper towels with an emphasis on sustainability and charitable giving. The company offers one‑time purchases and recurring deliveries (subscriptions) and promotes recycled and bamboo paper options for Canadian customers.
How to cancel Who Gives A Crap
- On the web: sign in to your account and open your subscription dashboard. From there you can pause, cancel or reactivate at any time. You must cancel each item in your subscription separately; changes apply to the specific subscription item you edit. (Documented support article: Pausing, cancelling and reactivating.)
- Mobile apps: Help Centre articles for Canada do not specify cancellation via the App Store or Google Play; the documented method is web-based. If you subscribed through Apple or Google, you may need to manage or cancel that subscription through your app store account (not documented in Who Gives A Crap's Canada Help Centre).
What happens when you cancel
Cancelling a subscription via the web stops future scheduled shipments and billing for that subscription item. You can pause or reactivate at any time using the same dashboard. Your account information and order history remain accessible unless you request account deletion; cancellation relates to future deliveries rather than prior orders. If you have multiple subscription items, each must be managed individually to stop renewals for each product.
Will I get a refund?
Who Gives A Crap offers a "Love it, or your money back" guarantee: for orders purchased through their website you can request a return and refund within 30 days of delivery. Refunds are issued to the original payment method and typically arrive within 5 - 10 business days. Shipping costs are non‑refundable. This 30‑day promise is a company policy for Canadian customers rather than a statutory cooling‑off period under Canadian law.
Who Gives A Crap plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 100% Recycled Toilet Paper - 48 rolls (one-time purchase) | C$69.00 | One-time | Double-length rolls, 385 sheets per roll |
| 100% Bamboo Toilet Paper (Sweet Limited Edition) - 48 rolls (one-time purchase) | C$74.00 | One-time | Double-length 3-ply, 370 sheets per roll; limited edition design; includes C$10 off for first subscription only |
| Subscription (Recycled TP 48-roll box) | Approx. C$52 (customer-reported subscribe & save price) | Subscription | 48 rolls; approx. C$1.08 per roll (reported) |
Your consumer rights in Canada
Canada does not have a statutory 14‑day automatic right to cancel online purchases equivalent to some other jurisdictions. Who Gives A Crap’s 30‑day return and refund policy is a voluntary company guarantee for Canadian customers. Your rights to refunds or returns will generally be governed by the merchant’s stated policy and by applicable provincial consumer protection laws; if you believe a merchant has breached its stated policy or applicable law, you can contact provincial consumer protection authorities for guidance.
Customer experiences
Many customers praise the product quality and convenience of home delivery, noting good packaging and sustainable sourcing. Positive reviews frequently mention the convenience of regular deliveries and paper quality. Critical reviews commonly cite difficulty cancelling or logging in to the account, limited or slow customer service response, delivery problems with some couriers, and occasional concerns about product softness or durability. Trustpilot and local review pages reflect a mixture of high satisfaction and recurring complaints about cancellation and delivery issues (see company pages on Trustpilot and the Canada Help Centre for more details).
Documentation checklist
- Account email and login details; subscription item names and order numbers (each subscription item must be cancelled individually).
- Order confirmation or delivery date (to confirm the 30‑day refund window if you plan to request a return).
- Payment method and last four digits of the card (for refund identification).
- If you plan to send written notice, prepare a short letter stating your request to cancel and include your account email and subscription item names; send by registered mail (raccomandata A/R) to ensure proof of delivery.
Common mistakes
Common errors include assuming one cancellation action stops all subscription items - each item must be cancelled separately - and relying solely on in‑app options when the Help Centre documents only web‑based cancellation for Canada. Other mistakes include missing the 30‑day return window for refunds, not retaining order confirmations or delivery dates, and not using a verifiable delivery method (such as registered mail) when sending written cancellation requests, which can complicate dispute resolution if there is a disagreement about whether and when cancellation notice was received.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (subscription dashboard) | Refunds for returns within 30 days to original payment method for website orders; shipping non‑refundable | Documented self‑service; must cancel each item individually - generally straightforward but some customers report account/login issues |
| App Store / Google Play (mobile apps) | Not specified in Canada Help Centre; refunds and subscription management may be handled by the app store | Not specified by Who Gives A Crap in Canadian Help Centre; likely depends on app store processes |
After cancelling
After you cancel, keep a record of the cancellation confirmation, order numbers and any delivery or return tracking. If you want a refund for a recent delivery, submit a returns request within 30 days via the Canada returns policy page. If you send a written cancellation or dispute notice, use registered mail to ensure proof of delivery and faster processing of mailed replies is not guaranteed; postal replies can be slower. For help and policy details see the Help Centre: cancelling article (Pausing, cancelling and reactivating), Canada returns & refund policy (Returns & Refund Policy), and subscription information (Subscription details).
Address
Who Gives A Crap Products Inc
Level 3, 550 Robson Street
Vancouver, British Columbia, V6B 2B7, Canada