Cancellation service N°1 in India
Contract number:
To the attention of:
Cancellation Department – Chaupal Tv
Plot No. 161, Industrial Area, Phase II
160002 Chandigarh
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Chaupal Tv service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Chaupal Tv: Easy Method
What is Chaupal Tv
Chaupal Tv is a streaming service offering regional movies and web series, available as an app in the Canadian App Store and via web subscriptions. It provides ad‑free viewing tiers, offline downloads and cross‑device resume features on supported plans.
How to cancel Chaupal Tv
- Via web (credit/debit card): Sign in at your Chaupal account, go to Account Settings → Subscription → “Cancel your subscription.” Cancellation stops future renewals but your access continues until the end of the current billing period; you must cancel at least 48 hours before the automatic renewal to avoid being charged. See Chaupal’s support article: help.chaupal.tv - How do I cancel my subscription?
- Via iTunes / Apple App Store: Subscriptions purchased through Apple must be cancelled through your iOS device or via your Apple ID account settings (Settings → your name → Subscriptions), not from the Chaupal website. Apple manages renewal timing and billing; see Apple support for steps.
- Via third‑party app stores (e.g., other app stores): Manage and cancel the subscription in the third‑party store account used to purchase the subscription. Third‑party stores typically auto‑renew unless cancelled before the end of the billing period (per the store’s timing rules).
What happens when you cancel
When you cancel, Chaupal stops future automatic renewals for that subscription. You retain access to the service until the end of the current paid billing period - you will not lose access immediately upon cancellation. Content availability and feature access remain governed by your plan until that date. Account data and settings are subject to Chaupal’s privacy and terms of use; cancellation typically does not delete your account automatically (check Chaupal’s account or privacy pages for deletion options).
Will I get a refund?
Chaupal’s stated policy is that subscription fees are non‑refundable. Cancellation does not produce a refund; you keep access only until the end of the billed period. Prepaid but unused periods are generally not refunded. Exceptions may apply only where required by law or where a third‑party payment method (Apple, Google, or your card issuer) provides a separate refund remedy; Chaupal itself does not offer refunds as a matter of policy. European statutory withdrawal rights do not apply to Canadian consumers.
Chaupal Tv plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Personal | C$6.99 | Monthly | Standard individual plan - ad-free streaming of movies & web series |
| Gold | C$9.99 | Monthly | Monthly tier with additional features such as multiple profiles |
| Premium | C$35.99 | Yearly | Yearly subscription for broader access across devices (TV and more) |
| Worldwide | C$59.99 | Yearly | Year-long plan for global access across multiple devices |
Your consumer rights in Canada
Canada does not provide a statutory 14‑day cooling‑off right for digital subscriptions comparable to the EU consumer withdrawal rules; Chaupal’s no‑refund policy is consistent with common industry practice for digital content. Canadian consumers still have remedies through payment providers: you may request a chargeback or dispute through your credit‑card issuer, and App Store or Google Play may consider refunds under their own policies. If you believe a billing error or unfair practice occurred, contact your payment provider or the relevant app store support for dispute options.
Customer experiences
User feedback is mixed. Positive reviews highlight regional content access, useful features like offline downloads, multiple profiles and cross‑device resume playback, and instances of responsive customer service. Negative reports commonly mention app instability on Android/TV (crashes, black screens, loading failures), billing and subscription irregularities (being charged after cancelling, payment/OTP issues), performance problems (buffering, lag), and difficulty managing subscriptions through platform stores. These experiences suggest confirming cancellation and saving receipts/screenshots when you cancel.
Documentation checklist
- Account email/username, subscription ID or order receipt (in‑app receipt or web invoice).
- Payment details (last 4 digits of card or App Store transaction ID) and billing date.
- Screenshots showing current subscription status and any cancellation confirmations.
- If disputing charges: a short timeline of events, copies of correspondence with Chaupal support, and proof of cancellation attempts (emails or timestamps).
Common mistakes
People commonly assume cancelling on the Chaupal website will cancel an Apple/Google subscription (it will not for purchases made through those stores), or they cancel too close to renewal and still get charged - web cancellations require stopping at least 48 hours before renewal and some app stores require earlier notice (for example, Apple may require cancellation more than 24 hours before the period end). Others assume a return/refund is automatic; Chaupal’s policy is no refunds, so expecting automatic reimbursement can be a surprise. Also, failing to keep receipts or confirmation screenshots makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (credit/debit card) | No (Chaupal policy); can request chargeback from card issuer | Easy - cancel in Account Settings; must allow 48‑hour lead time |
| Apple App Store / iTunes | No (Chaupal policy); refunds handled by Apple per App Store rules | Medium - cancel via Apple ID Subscriptions; Apple controls refund decisions |
| Third‑party app stores (other) | No (Chaupal policy); refunds depend on the store or payment provider | Medium - manage subscription in that store account |
After cancelling
After you cancel, save the confirmation screen or email and retain any transaction receipts. If you were charged after cancelling, contact Chaupal support first and then your payment provider or app store if the issue remains unresolved. For web cancellation help see Chaupal’s support page: How do I cancel my subscription? For App Store subscription help see Apple’s guide on managing subscriptions (search Apple Support → Subscriptions). If you prefer written notification, send a registered letter with your account details and proof of purchase to the company address (below) and keep postal tracking/return receipt for your records.
Address
Plot No. 161, Industrial Area, Phase II, Chandigarh‑160002, India. If you send postal cancellation or dispute correspondence, use registered mail (raccomandata A/R or your local equivalent) and include your account email, subscription receipt, and a brief statement of the action you request.