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I hereby notify you of my decision to terminate the contract relating to the Iqiyi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Iqiyi: Easy Method
What is Iqiyi
iQIYI is a streaming service offering TV shows, films and other video content, including a VIP subscription tier that provides ad-free viewing, higher-quality streams and access to VIP-only content. In Canada it is offered through app stores (Apple App Store, Google Play) and directly via iQIYI’s website or selected connected-TV platforms.
How to cancel Iqiyi
- App Store (iOS): On your device open Settings → tap your Apple ID → Subscriptions → select iQIYI → Cancel Subscription. You can also cancel from the App Store app: tap your profile → Subscriptions → iQIYI → Cancel.
- Google Play (Android): Open the Play Store app → tap your profile → Payments & subscriptions → Subscriptions → select iQIYI → Manage → Cancel subscription.
- Web (iQIYI direct): Sign into your iQIYI account on the website, go to VIP/subscription settings and follow the account or VIP options to cancel auto-renewal; if there is no direct cancel button, contact iQIYI customer service via their website to request cancellation of auto‑renewal.
What happens when you cancel
When you cancel an iQIYI subscription it generally stops future automatic renewals but does not immediately remove access. You will normally retain VIP access through the end of your current paid period. Billing should stop after that period unless there is a separate overlapping subscription on another platform. Account data (watch history, profile settings) is usually retained unless you explicitly delete the account - check iQIYI account settings or contact support for data removal options.
Will I get a refund?
iQIYI’s standard position is that subscriptions are non‑refundable once paid; you keep access until the end of the paid period. Refunds are typically not provided except in cases such as billing errors, accidental auto‑renewals, or platform‑specific refund rules. If you believe a charge is erroneous, contact the platform used to subscribe (Apple, Google) and iQIYI support promptly. Platform providers (Apple/Google) also have their own refund request processes that may apply.
Iqiyi plans and pricing
| Plan | Price (C$) | Period | Features |
|---|---|---|---|
| Standard VIP Monthly | C$7.99 - C$8.99 | Monthly | Access to VIP content, ad skipping, HD streaming |
| Diamond/Premium VIP Monthly | C$10.99 - C$11.99 | Monthly | Access on multiple devices, VIP content, higher-quality streaming |
| Standard VIP Yearly | C$79.99 - C$89.99 | Annual | Year-long VIP access, VIP content, HD streaming |
| Premium VIP Yearly | C$119.99 | Annual | Year-long premium access, multiple devices, VIP content |
Your consumer rights in Canada
iQIYI’s public policy does not reference a specific 14‑day cooling‑off right for Canadian customers and states that subscriptions are generally non‑refundable once paid. Canadian consumer protection laws can offer remedies for unauthorized charges, misleading practices or defective services, but entitlements vary by province and by the nature of the transaction (e.g., unsolicited sales vs. online subscriptions). If you have an unauthorized or incorrect charge, contact the platform (Apple/Google), iQIYI support, and your card issuer promptly to dispute the charge and seek a reversal under your payment provider’s rules.
Customer experiences
User reports are mixed. Some customers report the app works well on devices such as LG TVs with only occasional buffering. Other users have described problems including unexpected charges, difficulty unsubscribing, being billed after cancellation, and cases where VIP purchase was accepted but playback failed on certain TV platforms. These reports suggest that outcomes can depend on the purchase channel and device - when in doubt, confirm the subscription source (Apple/Google/iQIYI) and keep receipts.
Documentation checklist
- Account email/username and device used to subscribe
- Receipt or transaction ID (from Apple/Google or iQIYI)
- Date of charge and amount
- Screenshots of subscription page or error messages (if playback/activation failed)
- Any cancellation confirmation message or email
Common mistakes
Common errors include cancelling on a device but not in the store that originally billed you (for example, deleting the app without cancelling an App Store subscription), assuming a refund will be automatic after cancellation, or not checking multiple accounts/platforms if you have more than one Apple/Google ID. Another frequent mistake is not saving receipts or not capturing confirmation of cancellation - those items help if you need to dispute a charge. If you subscribed through a third party (App Store, Google Play), that platform’s subscription control is authoritative for cancellations and refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Generally no (access until period end); refunds handled by Apple for billing errors | Low - use Apple ID Subscriptions |
| Google Play (Android) | Generally no (access until period end); Google may handle refunds for errors | Low - use Play Store Subscriptions |
| Web (iQIYI direct) | Generally no; limited exceptions for billing errors - contact iQIYI support | Medium - may require contacting customer service to stop auto‑renewal |
After cancelling
After you cancel, keep confirmation of the cancellation and monitor your payment method to ensure billing stops after the paid period. If charges continue, contact the platform that billed you (Apple/Google) and iQIYI support immediately; you may also open a dispute with your card issuer if charges are unauthorized. Helpful pages: iQIYI main site iQIYI, Apple subscriptions support Manage subscriptions on iPhone or iPad, Google Play subscriptions help Manage subscriptions on Google Play, and general Canadian consumer information Government of Canada - Consumer.
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