
Cancellation service N°1 in Canada

Contract number:
To the attention of:
Cancellation Department – Magnolia Network
25 Dockside Drive
M5A 0B5 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Magnolia Network service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Magnolia Network: Easy Method
What is Magnolia Network
Magnolia Network is a lifestyle and home-improvement video service featuring series such as Barnwood Builders and other design, renovation and lifestyle programming. In Canada, Magnolia Network content is distributed through bundled streaming products (for example, Citytv+ and related Rogers-managed offerings) rather than as a widely‑advertised standalone subscription.
How to cancel Magnolia Network
- If you subscribed on iOS (App Store): cancel through Apple’s subscription management (follow Apple’s guide at Apple - cancel subscriptions). Apple manages billing and refund requests for in‑app purchases.
- If you subscribed on Android (Google Play): cancel via Google Play subscriptions (see Google Play - cancel subscriptions). Google Play handles billing and refunds for purchases made there.
- If you subscribed via Magnolia’s website/account: sign in to your Magnolia account, go to Account Settings and use the "Cancel Subscription" option; if you cannot cancel online, contact Magnolia customer support or follow the Terms of Service guidance (Magnolia Terms of Service).
- If Magnolia is included through a third‑party bundle (for example Citytv+ or a Rogers offering): cancel or manage the Citytv+/bundle subscription through that provider’s account portal or customer service (billing is handled by the bundle provider).
- If you prefer or require a formal written cancellation request, send a signed letter to the corporate address (recommended by registered mail with return receipt to ensure delivery confirmation); include your account name, email, subscription ID/order number and the cancellation request.
What happens when you cancel
Cancellation normally stops automatic renewal but does not immediately remove access: you typically retain full access until the end of the current paid billing period. Billing should stop after the current period expires. Account data and viewing history may be retained or deleted according to Magnolia’s Terms of Service and privacy policies; check your account settings or the ToS for details.
Will I get a refund?
Magnolia’s Terms of Service state that paid subscription fees are generally non‑refundable except where required by law or at the company’s discretion; pro‑rated refunds are not guaranteed. If you subscribed through an app store (Apple or Google Play), those stores control billing and refund requests and apply their own policies. In Canada there is no general federal 14‑day “cooling‑off” right for TV or streaming subscriptions, so refunds will depend on the store’s policy, the bundle provider’s policy, or Magnolia’s discretion (Magnolia ToS; see also general refund information at Magnolia Crate - refund policy).
Magnolia Network plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Citytv+ Monthly | C$9.99 | Monthly | Includes access to Magnolia Network, Citytv, Bravo, HGTV, Food Network, Discovery, FX, FXX, ID, live channels and thousands of hours of on‑demand content. |
| Citytv+ Annual | C$99.00 | Annual | Same channel access (including Magnolia Network), billed yearly with ~17% savings compared to monthly. |
| Citytv+ / Sportsnet+ Bundle | C$31.99 | Monthly | Includes full Citytv+ access (with Magnolia) plus Sportsnet+ Standard - NHL, MLB, NBA, UFC and more. |
Your consumer rights in Canada
Canada has no single federal rule granting an automatic 14‑day cooling‑off period for streaming or TV subscriptions; consumer protections vary by province and by the terms of the service provider. Magnolia’s Terms of Service indicate subscription fees are non‑refundable except where required by law, so Canadian consumers should consult provincial consumer protection rules if they believe statutory rights apply. If you need legal certainty, contact your provincial consumer protection office or seek legal advice.
Customer experiences
Reviews are mixed. Some users praise programming such as Barnwood Builders and the channel’s lifestyle content. Other consumers report dissatisfaction with service quality, billing, cancellation and refunds, and customer support responsiveness; third‑party review sites show several low‑rating complaints. Experiences can vary depending on whether the subscription is handled directly by Magnolia, an app store, or a third‑party bundle provider.
Documentation checklist
- Account email and full name used for the subscription
- Subscription confirmation or order number (receipt)
- Date of purchase and last billing date
- Payment method statement or proof of payment (credit card statement screenshot)
- Screenshots of active subscription in the app or account page
- Correspondence history with support (emails, chat transcripts)
- Registered‑mail tracking / return‑receipt if you send a paper cancellation
Common mistakes
Many customers try to cancel in the wrong place - for example, cancelling a Magnolia web account when the subscription is billed through Apple, Google Play, Citytv+ or another bundle provider. That mismatch can leave the subscription active and cause unexpected charges. Other common issues: not keeping confirmation of cancellation, assuming a pro‑rated refund will be issued, or failing to provide identifying details when contacting support. Always verify which account or store billed you before taking action and keep copies of receipts and cancellation confirmations.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Refunds handled by Apple per their policy; Apple controls in‑app billing and refund decisions. | Easy - cancel in Apple account; refund via Apple support. |
| Google Play | Refunds handled by Google Play per their policy; Google controls billing/refunds. | Easy - cancel in Google Play; request refund via Google Play Help. |
| Magnolia web account | No automatic refund; fees are generally non‑refundable except where required by law or at company discretion. | Medium - cancel via account settings or contact support; refund not guaranteed. |
| Citytv+ / Bundle provider | Refunds subject to the bundle provider’s terms (Citytv+/Rogers); Magnolia is included in the bundle. | Medium - cancel via the bundle provider’s portal or support. |
| Registered written request to corporate (Corus) | No guaranteed refund; serves as a formal cancellation record and may support disputes or chargeback claims. | Harder - requires mail, proof of delivery and follow‑up. |
After cancelling
After you cancel, save any cancellation confirmation (email or on‑screen confirmation) and monitor your payment method for any billing after the effective cancellation date. If you are charged after cancellation, contact the party that billed you (Apple, Google Play, Citytv+/bundle provider, or Magnolia) and supply your documentation. Useful resources: Magnolia Terms of Service (magnoliahq.com), Apple subscription support (Apple - cancel subscriptions), Google Play help (Google Play - cancel subscriptions), and your bundle provider’s support pages (for example Citytv+ account pages).
Address
If you choose to send a written cancellation, send it by registered mail with return receipt (raccomandata A/R) to ensure delivery confirmation:
Corus Entertainment Inc.
Corus Quay, 25 Dockside Drive
Toronto, Ontario M5A 0B5, Canada