Cancellation Mhz Choice: Easy Method

What is Mhz Choice

MHz Choice is a subscription streaming service that offers international and independent drama and documentary series. It provides on-demand access across multiple devices with plans for monthly or annual billing and features such as HD streaming and simultaneous streams.

How to cancel Mhz Choice

• Web (mhzchoice.com direct subscription): Log in to your mhzchoice.com account → Account → Manage Subscription → Billing & Subscription → Manage Subscription → Cancel or Pause Subscription. Note: direct monthly subscriptions can be paused for up to 3 months; annual subscriptions cannot be paused.
• App Store / Apple: If you subscribed via the Apple App Store or Apple TV, open your Apple subscription settings (on device or at Apple support) and cancel from there.
• Google Play: If you subscribed via Google Pay or the Google Play Store, cancel through your Google Play subscriptions (see Google Play help).
• Roku: If you added MHz Choice via the Roku Channel, press * on the Roku home screen, choose The Roku Channel → Manage Subscriptions → Cancel MHz Choice.
• Other platforms (Prime Video, Xfinity, Xumo, Apple TV+, etc.): Cancel via the subscription management page for the platform you used to subscribe (contact that vendor or use its account/subscription settings page).

What happens when you cancel

When you cancel, future renewals are stopped according to the billing cycle of your subscription; you typically retain access until the end of the paid period (for example, until the end of the month or year you already paid for). Account data and watch history are usually retained by MHz Choice in case you re-subscribe, although exact data retention practices may vary; consult your account settings or support for details. If you pause a direct monthly subscription (web only), your service is suspended for the pause period and resumes automatically at the end of the pause unless you cancel before resumption.

Will I get a refund?

For direct subscriptions purchased at mhzchoice.com the official policy states that “all sales are final” and refunds are not routinely issued; however, refunds for direct subscribers are considered on a case-by-case basis. If you subscribed through a third-party vendor (Apple, Google, Roku, Prime Video, Xfinity, etc.), you must contact that vendor for any refund request and they control refund decisions. MHz Choice offers a 7-day free trial - cancel before the trial ends to avoid charges; once billing begins, the standard no-refund policy normally applies. Consumers in Canada may have statutory rights (see next section) that could affect refund eligibility within a cooling-off period.

Mhz Choice plans and pricing

Your consumer rights in Canada

While MHz Choice’s own terms indicate “all sales are final,” Canadian consumer protection law can provide additional rights for online purchases. In many Canadian jurisdictions there is a 14-day cooling-off or unfair-practices protection that may allow you to request a refund within a statutory period for digital subscriptions acquired online; those rights can override a vendor’s no-refund language where applicable. Enforcement and exact entitlements vary by province and the circumstances of the sale, so if you subscribe from Canada and believe you are entitled to a refund, raise the issue with MHz Choice support and, if needed, with your provincial consumer protection office or payment provider.

Customer experiences

Customer feedback is mixed. Some users have reported quick, helpful responses from customer service and problems resolved promptly. Other reviewers - particularly on public complaint sites - report difficulties with cancellations, confusion over third-party charges, unexpected annual renewals, challenges obtaining refunds, technical playback or sign-in problems, and frustration at not reaching a live representative. These experiences suggest outcomes can vary by how the subscription was purchased and how promptly the subscriber contacts the correct vendor or support channel.

Documentation checklist

• Account email and username used for the subscription
• Subscription ID or order number (from confirmation email or account page)
• Date you subscribed and date of any charge you dispute (include receipts)
• Platform used to subscribe (mhzchoice.com, Apple, Google Play, Roku, Prime Video, Xfinity, etc.)
• Screenshots of account/subscription page and any confirmation emails or billing statements
• Clear written request stating you want to cancel (and whether you are requesting a refund), with date and signature if sending by mail

Common mistakes

Customers often try to cancel in the wrong place - for example, cancelling a web account but having actually subscribed through Apple, Google Play, Roku, or another vendor - so the subscription keeps renewing. Another frequent mistake is missing the free-trial cutoff and assuming a refund will be automatic afterward. Some expect an immediate loss of access on cancellation; in most cases access continues until the paid period ends. When seeking refunds, failing to collect and provide receipts, order numbers, and clear evidence of the purchase platform reduces the chance of a favorable outcome.

Comparative recap

After cancelling

After you cancel, keep confirmation of the cancellation (screenshot or email) and verify that auto-renewal is turned off in the account or vendor portal. If you need support from MHz Choice, start at the official site and support pages: MHz Choice and MHz Choice Support. For platform-specific help use Apple support (Apple subscriptions), Google Play help (Google Play subscriptions), and Roku support (Roku support). If you believe Canadian consumer-protection rules apply, consider contacting your provincial consumer protection office or your payment provider (bank or credit card) to dispute unauthorized charges.

Address

If you prefer to send a written cancellation or a registered mail (raccomandata A/R) notice, address it to:

2750 Prosperity Ave, Suite 430, Fairfax, Virginia 22031, United States