Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Mutual Of Omaha
3300 Mutual of Omaha Plaza
68175 Omaha
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Mutual Of Omaha service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Mutual Of Omaha: Easy Method
What is Mutual Of Omaha
Mutual of Omaha is a U.S.-based insurance and financial services company that offers life insurance, Medicare supplement plans, annuities, and other consumer financial products. It operates primarily in the United States; information about Canadian-specific offerings or pricing is limited and often refers to U.S. products and processes.
How to cancel Mutual Of Omaha
- Prepare a written cancellation request that includes your full name, date of birth, policy number, a clear statement that you intend to cancel the policy, your signature, and the date. Keep a copy for your records.
- Choose your cancellation channel: send the written notice by mail (recommended by certified mail), by email if the insurer accepts it, via the insurer’s customer portal if available, or request cancellation through your agent. For mailed notices, consider a traceable/certified option (for example, "raccomandata A/R") so you have delivery confirmation.
- If the policy or service was purchased through an app subscription, cancel the subscription through the store used: for Apple App Store follow Settings > Apple ID > Subscriptions; for Google Play use the Play Store > Subscriptions. Deleting an app does not cancel its subscription.
- Send any agent-directed cancellation requests in writing and confirm that the agent has submitted the cancellation to Mutual of Omaha. Retain proof of submission and any confirmation from the insurer.
What happens when you cancel
When your cancellation is received and processed, your coverage will terminate as of the effective cancellation date stated in the notice or as of the date the insurer acknowledges receipt, depending on the policy terms. Claims submitted for events that occurred while the policy was active are typically considered under the policy terms in force at the time of the claim. Renewal notices will stop after the policy is cancelled; however, records of the policy and transaction history are usually retained by the insurer for regulatory and administrative purposes. Expect a confirmation of cancellation from the insurer - if you do not receive one, follow up in writing and keep all correspondence.
Will I get a refund?
Refunds depend on timing and the policy terms. If you cancel before the next premium due date or within any applicable grace period, most insurers refund unearned premiums on a pro‑rata or short‑rate basis as required by provincial rules; when the insurer cancels, many jurisdictions require a pro‑rata refund to accompany the cancellation notice. U.S. Mutual of Omaha contracts often include a short "free‑look" or "right‑to‑cancel" window (commonly about 10 days after delivery, 30 days for replacements) where a full refund is available, but that provision and its duration may not apply in Canada. For app store subscriptions, refunds are handled by Apple or Google per their store policies and are not automatically issued by the insurer.
Mutual Of Omaha plans and pricing
| Plan | Typical Availability | Price (CAD) |
|---|---|---|
| Life Insurance (term & whole) | Primarily U.S. market | Varies |
| Medicare Supplement | U.S. Medicare supplement plans | Varies |
| Annuities | U.S. annuity products | Varies |
| Reverse mortgage / specialized lending | Selected markets (see provider pages) | Varies |
Your consumer rights in Canada
Canadian consumer rights for insurance cancellations vary by province. Generally, consumers may cancel an insurance policy by giving written notice and are entitled to a refund of any unused premium, calculated pro‑rata or short‑rate depending on provincial rules and the circumstances of cancellation. Some provinces require insurers to issue refunds as soon as practicable and to include pro‑rata refunds when the insurer initiates cancellation; examples of these rules can be found in provincial statutes such as Manitoba’s insurance legislation. Standard “free‑look” periods that apply in the U.S. may not translate directly to Canadian contracts, so confirm the specific terms in your policy and consult your provincial insurance regulator if you have questions. For reference: Manitoba Insurance Act excerpt.
Customer experiences
Consumer feedback about Mutual of Omaha is mixed. Some customers - particularly those using reverse mortgage services - report knowledgeable, patient staff, clear guidance, and smooth processes. Others report difficulties: delayed paperwork, denied claims after long application processes, disputes over pre‑existing conditions, problems cancelling policies, and slow refund processing. Online review sites show a range of experiences; read recent reviews and keep documentation of communications when you interact with the company. Example reviews include general positive remarks for reverse mortgage services (Trustpilot - Reverse Mortgage) and critical reviews about insurance administration and service (Trustpilot - Insurance, Sitejabber).
Documentation checklist
- Policy number, full name, and date of birth
- Clear written statement of intent to cancel the policy and requested effective date
- Your signature and date on the cancellation request
- Copies of policy documentation and any relevant correspondence or claim documentation
- Proof of mailing/delivery confirmation (certified mail receipt) and any insurer confirmation
Common mistakes
Common mistakes include assuming uninstalling an app cancels an app‑store subscription (it does not), failing to send written cancellation or to include required identifiers (name, DOB, policy number), and not keeping proof of delivery or confirmation of cancellation. Another frequent issue is relying on a verbal instruction to an agent without obtaining written confirmation; this can delay processing or leave the policy active. Finally, not checking whether your policy includes any special “free‑look” terms or provincially mandated refund rules can lead to unexpected outcomes when seeking refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Written notice (mail, email, portal, agent) | Typically eligible for unearned premium refund (pro‑rata or short‑rate) depending on timing and provincial rules | Low - Moderate: requires clear written request and proof of delivery |
| Apple App Store subscription | Refunds handled per Apple App Store policy; insurer does not automatically cancel store subscription | Low: user‑controlled via Apple ID, but refunds subject to Apple’s review |
| Google Play subscription | Refunds handled per Google Play policy; deleting the app does not cancel subscription | Low: user‑controlled via Google Play, but refunds subject to Google’s review |
After cancelling
After you cancel, retain copies of the cancellation notice, delivery confirmation, and any insurer confirmation. Monitor your bank or card statements for any premium refunds and for unexpected charges. If you purchased the service via an app, check the App Store or Google Play subscription records to ensure the subscription is ended. If you believe you are owed a refund that is not issued, escalate in writing to Mutual of Omaha and consider contacting your provincial insurance regulator for guidance. For additional procedural guidance, see a cancellation walkthrough such as how to cancel - joinchargeback and for app subscriptions see Google’s guidance at Google Play - Cancel subscriptions. For U.S. policy free‑look references see the issuer filing at SEC filing.
Address
Mutual of Omaha, 3300 Mutual of Omaha Plaza, Omaha, NE 68175