Cancellation service N°1 in Japan
Contract number:
To the attention of:
Cancellation Department – Njpw World
六本木6丁目9番1号
106-8001 港区
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Njpw World service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Njpw World: Easy Method
What is Njpw World
Overview
NJPW World is the official streaming service for New Japan Pro-Wrestling, offering live events, archived shows and on-demand content via web browsers and apps (including iOS and select TV platforms). Subscriptions are recurring and billed according to the platform you used to subscribe.
How to cancel Njpw World
- Web (browser): Log into your account → Settings → My Account → Manage Subscriptions → Unsubscribe → Confirm. Cancellation stops future renewals; access continues until the end of the paid period.
- iOS App / App Store: You cannot cancel inside the NJPW World app. On your iPhone/iPad go to iOS Settings → Apple Account → Subscriptions → NJPW WORLD → Cancel Subscription → Confirm (refunds handled by Apple, see Apple support).
- Roku: From the Roku Home screen highlight the NJPW WORLD channel → press * (Options) on the remote → Manage subscription → select “Yes, turn off auto-renew” → Close.
- If you were billed via PayPal or encountered a failed web cancellation, contact NJPW World support and be prepared to provide account details (nickname, registered e-mail, DOB, gender and payment method) - some users reported needing support assistance and waiting ~48 hours.
What happens when you cancel
When you cancel, NJPW World generally stops automatic renewal immediately but leaves your account active until the end of the current paid period; you can continue to stream until that date. Cancellation does not automatically delete your account or personal data - retention and deletion follow NJPW World’s privacy policy. No partial-period credits are issued: you keep access for the time you already paid for, and the subscription simply lapses at period end.
Will I get a refund?
NJPW World’s stated terms say subscription and pay-per-view fees are non‑refundable unless explicitly noted otherwise. In practice, that means early cancellation during a paid period usually does not generate a refund or partial credit. Exceptions exist: platform-managed purchases (Apple, Roku) follow the respective platform’s refund processes, and isolated billing errors (for example double-charges) have been handled by NJPW World on a case-by-case basis after user reports. Additionally, Canadian statutory rights (see next section) may give you a refund in certain circumstances.
NJPW World plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Pass (web browser) | C$13.57 (approx.) | Monthly | Unlimited viewing via web browser - live events and full archive |
| Monthly Pass (iOS App Store) | C$12.99 | Monthly | Unlimited viewing via iOS App - charged through Apple In-App Purchase |
Your consumer rights in Canada
Under Canadian consumer protection rules, digital subscription services may be subject to a 14‑day "cooling-off" period in which consumers can cancel and obtain a refund. NJPW World’s “no-refund” terms do not necessarily override statutory rights in Canada. If you experience incorrect or duplicate charges you may contact your payment provider (credit card issuer, bank or PayPal) to dispute the transaction. Service providers are expected to provide accessible cancellation methods; if you encounter unreasonable obstacles (for example, forced support ticketing just to cancel), document the issue and escalate to your payment provider or a consumer protection authority in Canada.
Customer experiences
User reports are mixed. Some subscribers report smooth web playback and reliable Chromecast casting, and the iOS app has favourable recent reviews noting improved playback controls. However, many users report frequent buffering, app crashes, poor navigation and lower-than-expected video quality on some devices. Roku and Fire TV apps are commonly reported as buggy, and some users have needed to cancel via web or platform support when automatic methods failed.
Documentation checklist
- Account nickname and registered e-mail address
- Subscription start date and last billing date
- Payment method used (credit card, PayPal, Apple ID, Roku billing)
- Transaction receipts or screenshots showing charges
- Screenshots of error messages or failed cancellation attempts (including browser, device and time stamps)
Common mistakes
Typical errors include attempting to cancel inside the iOS NJPW World app (iOS purchases must be cancelled via Apple), assuming cancellation will prorate or refund remaining days, and not checking which entity billed you (NJPW World directly vs Apple/Roku). Another frequent issue is trying to cancel on mobile when the web portal behaves differently - users often resolve that by using a desktop browser or an incognito/private window.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (browser) | No (NJPW policy); possible statutory refund in Canada within 14 days | Medium - generally direct, but some users need desktop/incognito or support if cancellation fails |
| iOS App / App Store | No from NJPW (refunds handled by Apple) | Low - cancel via Apple Account settings |
| Roku | No (contact Roku for platform refunds) | Low to Medium - in-app steps are straightforward but app instability reported |
| PayPal / Support-assisted web cancellation | No (NJPW policy); disputes via PayPal possible for erroneous charges | High - some users reported needing to provide personal details to support and wait ~2 days |
After cancelling
Keep a copy of confirmation that auto-renewal was turned off and any support case or e-mail you receive. If you need further help, use official support channels: NJPW World account and support pages (NJPW World and NJPW World Support), Apple subscription support (Manage subscriptions on iPhone or iPad), Roku subscription support (Manage subscriptions on Roku) or PayPal dispute help (PayPal Help). If you believe a statutory right applies (for example a 14‑day cooling-off refund in Canada) or there was an incorrect charge, contact your payment provider and retain all documentation. For formal notices or complaints that require a business address, registered mail (raccomandata A/R or equivalent) is recommended; see the operator address below.
Address
Send registered-mail notices per applicable disclosure or for formal correspondence to the operator’s business address:
〒106-8001 東京都港区六本木6丁目9番1号