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I hereby notify you of my decision to terminate the contract relating to the Peacock service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Peacock: Easy Method
What is Peacock
1. Overview
Peacock is a streaming service owned by NBCUniversal that offers TV shows, movies, sports, news and original programming via on-demand and live channels. In Canada Peacock is not officially available and many Canadian viewers access it using a U.S. billing address, U.S. payment method, or a VPN to appear in the United States.
2. How to cancel Peacock
- If you subscribed directly on Peacock (U.S. account): Sign in at peacocktv.com, open Account > Subscription, and follow the Cancel or Manage Subscription link. Confirm cancellation and keep the email confirmation or screenshot.
- If you subscribed via Apple (iPhone/iPad / Apple ID): Open Settings > [your name] > Subscriptions, find Peacock, then tap Cancel Subscription. Alternatively use Apple Support - subscriptions to request a refund.
- If you subscribed via Google Play (Android): Open Google Play Store > Menu > Payments & subscriptions > Subscriptions, select Peacock and Cancel. For refunds, use Google Play help.
- If you subscribed through Roku or the Roku Channel: On your Roku device or at my.roku.com go to Manage Subscriptions, find Peacock, and Cancel. For account-specific issues contact Roku support.
- If you added Peacock as an Amazon Prime Channel: Go to Your Prime Video > Channels > Manage subscriptions and cancel Peacock from Amazon; check Amazon's subscription refund policies for any charges.
- If you cannot access the account because of VPN or billing complications: identify which billing provider processed the charge (Peacock, Apple, Google, Roku, Amazon, or your card issuer) and cancel with that provider; keep screenshots of payment receipts and the account page showing the subscription.
3. What happens when you cancel
When you cancel, you generally keep access to Peacock for the remainder of the prepaid period (for example, until the end of the monthly or annual term you already paid for). Your subscription will not auto-renew after that date. Peacock retains account data such as watch history and account settings for a period; you can usually sign back in and resume a subscription with the same account details.
4. Will I get a refund?
Peacock typically does not provide pro-rated refunds for unused time after cancellation; access usually continues until the end of the paid period. Refunds or credits can vary depending on where you subscribed: purchases handled by Apple, Google, Roku, Amazon or your payment card issuer are subject to their refund policies and may be eligible for refunds through those platforms. Exceptions may apply for billing errors, unauthorized charges, or if required by applicable consumer protection laws; if you believe a charge is incorrect, contact the payment provider and Peacock support promptly.
5. Peacock plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium (ad‑supported) | C$10.76/month | Monthly | Ad‑supported tier, full Peacock library |
| Premium (ad‑supported) | C$107.76/year | Annual | Ad‑supported tier, full Peacock library, 17% discount |
| Premium Plus (ad‑free) | C$18.85/month | Monthly | Ad‑free (with some limited ads live), downloads, local NBC |
| Premium Plus (ad‑free) | C$188.58/year | Annual | Ad‑free experience, downloads, local NBC, 17% discount |
6. Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that prohibit misleading or deceptive business practices and require clear disclosure of charges. For cross‑border digital subscriptions, remedies may be more limited because the service operator is outside Canada, but you still have options: dispute billing with your Canadian bank or card issuer, report fraudulent or misleading practices to the Competition Bureau or your provincial consumer protection office, and seek assistance through the Government of Canada consumer resources. For actionable steps and local guidance, consult your provincial consumer affairs office or the Competition Bureau website.
7. Customer experiences
User reports are mixed. Many customers cancel successfully through the platform where they originally subscribed (Peacock website, Apple, Google, Roku, Amazon). Common issues include difficulty contacting Peacock support, confusion over whether uninstalling the app cancels billing, and complications when accounts use U.S. payment methods or VPNs. Some users have needed to obtain confirmation by email or escalate through their card issuer. Sending a written cancellation to Peacock’s customer service address and keeping proof of receipt has helped in disputes.
8. Documentation checklist
- Account email and username used for Peacock.
- Receipt or order confirmation showing the transaction date, amount and last 4 digits of the payment card.
- Subscription screenshot from the Peacock account or the app store showing the active plan and renewal date.
- Any email confirmations from Peacock or your payment provider.
- Record of support interactions (dates, agent names, case numbers) and screenshots.
9. Common mistakes
Common mistakes include uninstalling the Peacock app but not cancelling the subscription at the billing source, cancelling a VPN but not the subscription (or vice versa), failing to cancel the app-store subscription and assuming Peacock's website cancellation suffices, and not keeping proof of cancellation. For example, uninstalling the iOS app does not cancel an Apple App Store subscription; you must cancel it through your Apple ID subscriptions.
10. Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Peacock website (direct U.S. subscription) | Usually no pro‑rata refund; exceptions for errors or unauthorized charges | Medium |
| Apple App Store | Refunds handled by Apple - possible via Apple Support | Low - Medium |
| Google Play | Refunds handled by Google Play - possible via Google support | Low - Medium |
| Roku / Amazon Prime Channels | Refunds handled by Roku/Amazon - contact their support | Low - Medium |
| Bank / credit card chargeback | Possible for unauthorized or duplicate charges; subject to issuer review | Medium - High |
| Registered mail cancellation to Peacock | No automatic refund - provides provable notice useful in disputes | Medium |
11. After cancelling
After you cancel, monitor your payment method for any unexpected charges and keep the cancellation confirmation until the end of the billing period. If you do see a continued charge, contact the billing platform (Apple, Google, Roku, Amazon) or your card issuer immediately. Useful support resources: Peacock Help at peacocktv.com/help, Apple subscriptions Apple Support, Google Play subscriptions Google Play help, Roku support Roku Support, Amazon Channels help Amazon Channels help, and Canadian consumer resources such as the Competition Bureau competitionbureau.gc.ca and Government of Canada consumer information canada.ca / consumer protection.
12. Address
For formal written cancellation or dispute notices, send registered mail (raccomandata A/R) to ensure receipt:
Peacock Customer Service
PO Box 410121
Los Angeles, CA 90041-0121
United States of America
Keep the registered‑mail receipt and a copy of the letter for your records.