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I hereby notify you of my decision to terminate the contract relating to the Tfc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tfc: Easy Method
What is Tfc
Tfc is a subscription service that provides premium Toronto FC content, access benefits and occasional ticket discounts for members. It offers monthly and yearly plans with digital access to exclusive material and member offers tied to Toronto FC events.
How to cancel Tfc
There are multiple cancellation paths depending on how you subscribed (directly through Tfc, via Apple or Google, or by written notice). Choose the method that matches your original purchase to ensure the cancellation applies to the correct account and billing source.
- Online (recommended): Sign in to your Tfc account on the website, go to Account or Subscription settings, choose "Manage subscription" and follow the prompts to cancel. Save any on-screen confirmation or email confirmation.
- Mobile app purchases: If you subscribed through Apple App Store or Google Play, cancel through your Apple ID or Google Play subscriptions settings; Tfc cannot cancel those subscriptions for you.
- By email or support: Contact Tfc customer support and request cancellation; keep the support ticket number or reply as proof.
- Written cancellation (required for formal written notice): Send a signed written notice by registered mail (raccomandata A/R) to the Canada office under “Notices” (see Address section). Include your full name, account email, subscription type, and request date; keep the registered-mail receipt.
What happens when you cancel
After cancellation your access to premium content normally continues until the end of the paid billing cycle (for example, until the day your monthly or annual period expires). Automatic renewals stop at the next scheduled renewal date.
Tfc will retain account and billing data according to its privacy policy and applicable law; you can request data access or deletion under Canadian privacy rules. If you need confirmation, ask support for written proof of cancellation and the effective end date.
Will I get a refund?
Refunds are generally handled per Tfc’s subscription terms. Most standard subscription services do not provide refunds for time already used; refunds for unused portions may be offered at the company’s discretion. If you cancel before your next billing date you will usually keep access until the end of your paid period without an additional refund for that period.
Exceptions can include billing errors, duplicate charges, or material misrepresentation of the service - in those cases contact support promptly and provide evidence (receipts, screenshots). If you purchased through Apple or Google, refunds must be requested from Apple/Google under their refund policies.
Tfc plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (standard) | C$8.00 | Monthly | Full access to all premium content, includes 13% GST/HST |
| Yearly (standard) | C$50.00 | Annual | Full year of premium content access (average C$4.17/month), includes 13% GST/HST; includes up to 25% Toronto FC ticket discounts |
| Monthly (Holiday Special) | C$6.40 | Monthly | 20% discount off standard monthly price, includes 13% GST/HST; offer valid until January 13, 2025 |
| Yearly (Holiday Special) | C$40.00 | Annual | 20% discount off standard yearly price, includes 13% GST/HST; offer valid until January 13, 2025 |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws against false or misleading representations (Competition Act) and unfair business practices. Provincial consumer protection statutes (for example, the Ontario Consumer Protection Act) set rules for disclosure and automatic renewals in many contexts; whether a specific cooling-off right applies depends on the nature of the sale and the province.
You also have privacy rights under PIPEDA (or applicable provincial privacy law) concerning how Tfc uses and stores your personal data, including the right to access and request corrections or deletion in many cases. If you believe your rights have been violated, you can file complaints with provincial consumer protection offices, the Competition Bureau, or the Office of the Privacy Commissioner of Canada.
Customer experiences
Customer feedback is mixed. Positive experiences commonly note useful exclusive content, reasonable pricing (especially the yearly plan) and value from ticket discounts. Negative reports often involve difficulty finding the correct cancellation path, confusion when subscriptions were purchased through app stores, and delays in receiving clear written confirmation.
Many members recommend saving receipts, taking screenshots of subscription pages, and cancelling at least a few days before the renewal date to avoid unintended charges.
Documentation checklist
- Account email and username, subscription start date, and plan type
- Order or receipt number and transaction dates (credit card statement screenshot if needed)
- Any confirmation emails or screenshots showing plan details and renewal date
- If sending registered mail: a signed letter with your request and the registered-mail tracking/receipt
- Copies of communication with customer support (tickets, emails) and any cancellation confirmation
Common mistakes
One common mistake is cancelling in the wrong place: people who subscribed via Apple or Google assume cancelling on the Tfc website will stop their App Store/Play billing. Another is waiting until the renewal date - cancellations made on the renewal day can be processed too late, resulting in another charge. Some users forget to keep proof (screenshots or emails) and then have difficulty disputing a charge. Finally, sending an ordinary mail instead of registered mail for formal written cancellations can leave you without proof that the notice was delivered.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Refunds uncommon; access typically until period end | Low |
| App Store / Google Play | Refunds handled by Apple/Google per their policies | Low to Medium (depends on app store process) |
| Email / Support ticket | May obtain refunds for billing errors or exceptional cases | Medium |
| Registered mail (written notice) | Refunds uncommon; provides strongest legal proof of notice | Medium to High (preparation and mailing required) |
After cancelling
After you cancel, keep copies of any confirmation and monitor your payment method for any unexpected charges. If a charge appears after cancellation, contact support immediately and, if unresolved, consider contacting your card issuer to dispute the charge. For privacy requests (access or deletion) contact Tfc per their privacy policy; if unsatisfied, you may escalate to the federal or provincial privacy office.
Helpful resources: Tfc’s official site for account support, the Competition Bureau for misleading advertising concerns, and provincial consumer protection offices for complaints about contract terms and renewals.
Support and government resources:
Office of the Privacy Commissioner of Canada
Canada Post - Registered Mail information
Address
300 Consilium Place, Suite 105, Scarborough, Ontario M1H 3G2, Canada