Alarm Security

Why cancel Alarm Security

Cancelling an alarm security contract can feel daunting - contracts, installers, and direct debit dates make it seem like you’ve no choice. You do. Whether you’ve moved, switched providers, found a cheaper option or experienced poor service from companies such as Ring Doorbell, Verisure, SimpliSafe, ADT or Cybersentry Global, you can act decisively. Postclic gives you clear, legally-informed cancellation letters so you control the process and keep evidence of what you did and when.

Common reasons for cancellation

Poor service or repeated faults

Failures to respond, false alarms, or persistent faults that the provider won’t fix are legitimate reasons to seek cancellation. Under the Consumer Rights Act 2015, services must be performed with reasonable care and skill; repeated breaches can justify ending the contract.

Moving home or switching systems

If you move to a property where the alarm can’t be re-used - or you’ve chosen a different security provider - you may need to terminate. Check your contract for moving clauses, notice periods and any relocation fees, and use precise dates in your cancellation letter.

Price hikes or unauthorised charges

Unexpected price increases, new monthly fees or changes to monitoring terms can make a contract unfair. Challenge unauthorised charges quickly; if the provider won’t remove them, cancellation may be the right route.

Your UK consumer rights

Several legal protections apply. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill. If you bought the service at a distance (online or by phone) you usually have cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - commonly a 14-day cooling-off period for new agreements. Unfair contract terms can be challenged; persistent breaches may entitle you to terminate and seek a refund. Always keep copies of contracts, invoices and communications as evidence.

How Postclic helps

Postclic provides 8 tailored cancellation letters specific to alarm security providers - including templates for Ring Doorbell, Verisure, SimpliSafe, ADT and Cybersentry Global. Each letter is written to assert your rights clearly and refer to the relevant law where appropriate.

• Tracked delivery: we send your letter with tracked delivery so there’s proof it reached the provider.
• Proof retained: Postclic keeps delivery receipts you can use if a provider disputes receipt.
• Simple process: pick your provider, customise a few details, and we handle postage and proof.
• Rated 4.6/5: trusted by users for clarity and reliability.

Use the right wording, insist on your rights and keep evidence. Take control: cancel confidently.