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Tesla Premium Connectivity

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Sender
Cancel Tesla Premium Connectivity | Postclic
Tesla Premium Connectivity
100 Brook Drive
RG2 6UJ Reading United Kingdom
resolutions@tesla.com
Cancellation of Tesla Premium Connectivity contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tesla Premium Connectivity service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tesla Premium Connectivity
100 Brook Drive
RG2 6UJ Reading , United Kingdom
resolutions@tesla.com
REF/2025GRHS4

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Stopping Tesla Premium Connectivity: What you need to know

About Tesla Premium Connectivity

Tesla Premium Connectivity is an optional subscription service that transforms your Tesla vehicle into a fully connected digital hub on wheels. Having processed hundreds of Tesla subscription cancellations over the years, I can tell you this is one of the most misunderstood services in the electric vehicle world. Many owners sign up during their initial excitement of vehicle ownership, only to realise months later they're not using half the features they're paying for.

The service provides enhanced internet connectivity features beyond the standard connectivity that comes with every Tesla. Think of it as the difference between basic mobile internet and a premium data plan. Your Tesla comes with Standard Connectivity at no extra cost, which covers essential functions like navigation using standard maps, music streaming over Bluetooth from your phone, and software updates over Wi-Fi. Premium Connectivity builds on this foundation with live traffic visualisation, satellite-view maps, video streaming services, karaoke, internet browsing, and music streaming directly through the car without needing your phone.

Most importantly, Premium Connectivity was included free for the first year with new Tesla purchases until mid-2018. If you bought your vehicle after that date, you likely had a trial period before being asked to subscribe. This is where many owners find themselves questioning whether they actually need the service, especially when they discover their phone's hotspot can provide similar functionality for some features.

The service operates through Tesla's built-in cellular connection, which uses mobile networks across the UK. This means your car maintains internet access even in areas where your phone might struggle, though this advantage has diminished as UK mobile coverage has improved dramatically in recent years.

Plans, features and pricing

Tesla keeps their pricing structure refreshingly simple compared to other subscription services I've dealt with. There's essentially one plan with straightforward monthly billing, though the features have evolved considerably since the service launched.

Plan TypePriceBilling Frequency
Premium Connectivity£9.99Monthly

At £9.99 per month, you're looking at nearly £120 annually. That might not sound like much, but I've seen countless Tesla owners cancel once they calculate the long-term cost over their vehicle ownership period. Over five years, you're spending £600 for features many drivers rarely use.

What you actually get with premium connectivity

Let me break down the features in order of what former subscribers tell me they actually used versus what sounded good on paper. Live traffic visualisation sits at the top - this shows real-time traffic conditions on your navigation map with colour-coded routes. Genuinely useful for daily commuters, though standard navigation still routes you efficiently without it.

Satellite-view maps provide aerial imagery instead of standard map graphics. Nice to have, rarely essential. Sentry Mode viewing lets you watch your car's security camera footage directly from your phone when away from the vehicle - this is actually one of the more valued features among those who park in busy areas.

Video streaming services including Netflix, YouTube, and others work when your car is parked. I've processed cancellations from dozens of owners who thought they'd use this regularly but found they never actually sat in their parked car watching videos. Music streaming through Spotify, Apple Music, and other services sounds convenient until you realise your phone can do the same thing through Bluetooth without the subscription.

Internet browsing allows you to access websites through the car's touchscreen. The Caraoke feature provides in-car karaoke entertainment. Both fall into the \

FAQ

Tesla Premium Connectivity enhances your vehicle's internet capabilities significantly beyond Standard Connectivity. While Standard Connectivity includes basic navigation using standard maps and music streaming via Bluetooth from your phone, Premium Connectivity provides live traffic visualization, satellite-view maps, video streaming services, karaoke, internet browsing, and direct music streaming through the car without needing your phone. This makes your Tesla a more connected and entertaining digital hub on wheels.

Tesla Premium Connectivity is available for a subscription fee, which can vary by region. For new Tesla purchases made after mid-2018, customers typically receive a trial period before being prompted to subscribe. This trial allows you to explore the features of Premium Connectivity and decide if the service is worth the cost based on your usage and preferences.

Yes, you can cancel your Tesla Premium Connectivity subscription. To do so, you must send a cancellation request via postal mail. Make sure to use registered mail to ensure your request is received and documented. This method is the only accepted way to cancel your subscription, so be sure to follow this process to avoid any issues.

While it's true that your phone's hotspot can provide some functionalities similar to those offered by Tesla Premium Connectivity, the service has distinct advantages. Premium Connectivity ensures a stable internet connection directly through Tesla's built-in cellular network, which can be more reliable in areas where mobile coverage is spotty. Additionally, features like live traffic visualization and video streaming are optimized for in-car use, providing a seamless experience that may not be achievable through a phone hotspot.

Before subscribing to Tesla Premium Connectivity, consider how often you will use the enhanced features it offers. Review your current usage of Standard Connectivity and determine if you would benefit from features like satellite maps, video streaming, or internet browsing. Additionally, think about your mobile data plan and whether your phone's hotspot can meet your needs. Many owners find that they may not utilize all the features of Premium Connectivity, so assessing your personal usage patterns can help you make an informed decision.