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Badoo

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Termination letter drafted by a specialized lawyer
Sender
Cancel Badoo UK | Postclic
Badoo
1 Blossom Yard, Fourth Floor
E1 6RS LONDON United Kingdom
support@badoo.com
Cancellation of Badoo contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Badoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Badoo
1 Blossom Yard, Fourth Floor
E1 6RS LONDON , United Kingdom
support@badoo.com
REF/2025GRHS4

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Ending your Badoo membership made easy

Overview of Badoo subscription services

Badoo operates as one of the United Kingdom's established online dating platforms, providing services to millions of users seeking romantic connections and social interactions. The platform, which maintains its registered office at the following address, functions under a freemium business model whereby basic features remain accessible without charge whilst premium functionalities require paid subscription arrangements:

  • 1 Blossom Yard, Fourth Floor, LONDON, E1 6RS

In accordance with the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, Badoo constitutes a digital content service provider subject to specific regulatory frameworks governing subscription-based online services. The platform operates through both web-based interfaces and mobile applications, facilitating user interactions through messaging, profile browsing, and matching algorithms designed to connect individuals based on geographical proximity and stated preferences.

Furthermore, Badoo's operational structure incorporates continuous subscription models that automatically renew unless explicitly cancelled by the subscriber. This automatic renewal mechanism, whilst lawful under UK consumer protection legislation provided adequate disclosure occurs, necessitates proactive cancellation procedures by users wishing to terminate their contractual obligations. The service provider processes payments through various third-party payment processors, including but not limited to Apple App Store, Google Play Store, and direct payment card transactions, each potentially requiring distinct cancellation protocols.

Regulatory compliance and consumer protection frameworks

The provision of online dating services within the United Kingdom subjects Badoo to comprehensive regulatory oversight. The Competition and Markets Authority (CMA) has increasingly scrutinised the online dating sector, particularly concerning subscription practices, automatic renewals, and cancellation procedures. Consequently, service providers must ensure transparent disclosure of contractual terms, pricing structures, and cancellation rights to maintain compliance with consumer protection standards.

Nevertheless, despite regulatory requirements mandating clear cancellation pathways, many subscribers encounter difficulties when attempting to terminate their agreements. This challenge stems partly from the multiplicity of subscription channels and the varying cancellation procedures associated with different payment methods. Documentary evidence of cancellation requests becomes paramount in such circumstances, rendering postal cancellation via Recorded Delivery a particularly robust method for establishing verifiable proof of communication.

Membership tiers and associated costs

Badoo structures its service offerings across multiple tiers, each conferring distinct functionalities and corresponding financial obligations. Understanding these membership categories proves essential when evaluating contractual commitments and determining appropriate cancellation timelines to avoid unwanted charges.

Free membership provisions

The basic tier, available without financial obligation, permits users to create profiles, upload photographs, browse other members' profiles within geographical parameters, and receive limited daily interactions. This foundational service level does not constitute a subscription contract requiring formal cancellation procedures, as no recurring payment obligations exist. However, users should remain cognisant that creating a free account establishes a service agreement subject to Badoo's Terms and Conditions, which govern data processing, content usage rights, and platform conduct expectations.

Premium subscription features

Badoo's paid subscription tiers, marketed under various nomenclatures including \

FAQ

Badoo offers a freemium model where users can access basic features such as profile browsing, messaging, and matching without any charge. However, premium subscription services unlock additional functionalities, including enhanced visibility, the ability to see who liked your profile, and advanced filters for more precise matching. These premium features are designed to improve the user experience and increase the chances of making meaningful connections.

Badoo operates on a continuous subscription model that automatically renews your subscription at the end of each billing cycle unless you cancel it. This means that if you subscribe to a premium service, your payment will be processed automatically through your chosen payment method, such as the Apple App Store or Google Play Store, unless you take action to cancel your subscription beforehand.

To cancel your Badoo subscription, you must send a cancellation request via postal mail. Ensure that you include your account details and any relevant information to help process your cancellation. It's important to send this request well in advance of your next billing date to avoid being charged for the next subscription period.

Badoo is subject to comprehensive regulatory oversight in the UK, including compliance with the Consumer Rights Act 2015 and the Consumer Contracts Regulations. This means that Badoo is committed to protecting user rights and providing clear information about its services. The platform also implements safety features, such as profile verification and reporting tools, to enhance user security and create a safer online dating environment.

Badoo accepts various payment methods for its subscription services, including credit and debit cards, as well as payments through third-party processors like the Apple App Store and Google Play Store. Each payment method may have its own specific terms and conditions, so it's advisable to review these before subscribing to ensure a smooth payment process.