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Uber Eats

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Cancel Uber Eats UK | Postclic
Uber Eats
2 Leman Street
E1 8FA London United Kingdom
ukirestaurants@uber.com
Cancellation of Uber Eats contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Uber Eats service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Uber Eats
2 Leman Street
E1 8FA London , United Kingdom
ukirestaurants@uber.com
REF/2025GRHS4

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Ending your Uber Eats membership made easy

About Uber Eats in the United Kingdom

Uber Eats has established itself as one of the leading food delivery platforms in the UK market, connecting consumers with thousands of restaurants across major cities and towns. From a financial perspective, the service operates on a dual revenue model: charging restaurants commission fees whilst also implementing delivery charges and service fees for customers. Considering that the UK food delivery market has become increasingly competitive, with alternatives like Deliveroo and Just Eat vying for market share, understanding the true cost of using Uber Eats becomes essential for budget-conscious consumers.

The platform's popularity stems from its convenience factor, allowing users to order meals from local restaurants and national chains through a mobile application or website. However, the financial implications of regular usage can accumulate significantly over time. Analysis of typical user spending patterns reveals that frequent Uber Eats customers often spend between £15 to £30 per order when accounting for food costs, delivery fees, service charges, and tips. For someone ordering twice weekly, this translates to annual expenditure ranging from £1,560 to £3,120, representing a substantial portion of household food budgets.

In terms of value proposition, Uber Eats competes primarily on convenience rather than cost efficiency. The service charges typically include a delivery fee ranging from £0.99 to £4.99 depending on distance and demand, plus a service fee of approximately 10% of the order subtotal. During peak times, surge pricing can further inflate costs. When comparing these expenses against alternatives such as meal preparation at home or collection services, the premium paid for doorstep delivery becomes evident. Research indicates that home-cooked meals cost approximately 60-70% less than equivalent restaurant deliveries, making Uber Eats a premium convenience service rather than a cost-effective dining solution.

Subscription tiers and associated monthly costs

Uber Eats offers a subscription service called Uber One (previously Eats Pass), which fundamentally changes the cost structure for regular users. Understanding whether this subscription represents genuine value requires careful analysis of individual usage patterns and spending habits.

Uber One membership structure

The Uber One subscription costs £5.99 per month or £59.99 annually in the UK, representing a 17% saving for those committing to the yearly payment. This membership provides several financial benefits including unlimited £0 delivery fees on eligible orders over £10, up to 5% off eligible orders, and additional perks for Uber rides. From a cost-benefit perspective, subscribers need to place approximately three to four orders monthly to break even compared to paying individual delivery fees.

Plan TypeMonthly CostAnnual CostKey BenefitsBreak-even Point
Pay-as-you-go£0£0No commitmentN/A
Uber One Monthly£5.99£71.88Free delivery, 5% discount3-4 orders/month
Uber One Annual£5.00 (average)£59.99Free delivery, 5% discount, best value3-4 orders/month

Financial analysis of subscription value

Considering that average delivery fees range between £1.99 and £3.99, subscribers ordering fewer than three times monthly actually lose money on the subscription. Additionally, the 5% discount applies only to eligible orders, and many restaurants exclude themselves from this promotion. Financial modelling suggests that optimal value occurs when placing 8-12 orders monthly, generating savings of approximately £15-25 compared to pay-as-you-go pricing. However, this calculation assumes users would have made these orders regardless of subscription status.

The behavioural economics aspect deserves attention: subscription services often encourage increased consumption to \

FAQ

When using Uber Eats in the UK, customers can expect to pay a delivery fee that ranges from £0.99 to £4.99, depending on the distance from the restaurant and current demand. Additionally, there is a service fee of approximately 10% of the order subtotal. Frequent users often find that their total spending per order, including food, delivery, service charges, and tips, ranges between £15 to £30. For someone ordering twice a week, this could lead to an annual expenditure of £1,560 to £3,120.

Uber Eats prioritizes convenience by allowing users to order meals from a vast selection of local restaurants and national chains through its mobile app or website. The platform's user-friendly interface makes it easy to browse menus, customize orders, and track deliveries in real-time. This level of accessibility and the ability to have food delivered directly to your doorstep are key factors that contribute to its popularity, especially in a competitive market.

To cancel your Uber Eats account, you must send a cancellation request via registered postal mail. Ensure that your letter includes your account details and a clear statement requesting the cancellation of your account. This method is necessary as it is the only accepted way to process cancellations.

While Uber Eats is known for its convenience, it tends to be more expensive than alternatives like home-cooked meals or even collection services. Research shows that home-cooked meals can cost approximately 60-70% less than restaurant deliveries. Therefore, while Uber Eats offers a premium service for those seeking convenience, budget-conscious consumers may find better value in preparing meals at home or using other delivery options.

Delivery fees on Uber Eats are influenced by several factors, including the distance from the restaurant to the delivery location and the current demand for delivery services. During peak times, such as lunch or dinner hours, surge pricing may apply, resulting in higher delivery fees. Understanding these factors can help users anticipate costs and make informed decisions about when to order.