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Voxi

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United Kingdom

Cancellation service #1 in United Kingdom

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Termination letter drafted by a specialized lawyer
Sender
Cancel Voxi | Postclic
Voxi
PO Box 1511
BS99 3GB Bristol United Kingdom
customerdataquery@vodafone.com
Cancellation of Voxi contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Voxi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Voxi
PO Box 1511
BS99 3GB Bristol , United Kingdom
customerdataquery@vodafone.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Ending your Voxi membership made easy

About Voxi mobile services

Voxi operates as a mobile virtual network operator (MVNO) within the United Kingdom telecommunications market, functioning as a subsidiary of Vodafone Limited. In accordance with the regulatory framework established by the Office of Communications (Ofcom), Voxi provides mobile telephony services utilising Vodafone's network infrastructure whilst maintaining its distinct brand identity and contractual arrangements. The service specifically targets younger consumers and digital-native demographics through flexible, contract-free mobile plans.

Furthermore, Voxi's operational model distinguishes itself through the provision of what the company terms \

FAQ

Voxi's mobile plans are designed with flexibility and affordability in mind, making them especially attractive to younger consumers and digital natives. The plans are contract-free, allowing users to change or cancel their service without long-term commitments. Additionally, Voxi offers features like unlimited social media usage without consuming data, which resonates well with younger audiences who frequently use social platforms.

Voxi operates as a mobile virtual network operator (MVNO) using Vodafone's extensive network infrastructure. This means that Voxi customers benefit from Vodafone's robust coverage across the UK, ensuring reliable service for calls, texts, and data. Users can expect a similar level of service quality as Vodafone's direct customers.

To cancel your Voxi service, you must send a cancellation request via registered postal mail to the designated Voxi address. Ensure that you include your account details and any relevant information in your letter to facilitate the cancellation process. This method is the only accepted way to officially cancel your service.

Voxi's mobile plans are designed to be straightforward with no hidden fees. Users pay a fixed monthly fee based on their chosen plan, which includes data, calls, and texts. However, it's important to review the plan details for any potential charges related to exceeding data limits or international calls, as these may incur additional costs.

Yes, switching to Voxi from another provider is designed to be a seamless process. You can keep your existing phone number by requesting a Porting Authorisation Code (PAC) from your current provider. Once you have the PAC, you can provide it to Voxi during the sign-up process, and they will handle the transfer of your number, ensuring minimal disruption to your service.