Ending your Currys Care and Repair membership made easy

About Currys Care and Repair

Currys Care and Repair is an extended warranty and insurance service offered by Currys, one of the UK's largest electrical retailers. This protection plan covers your tech purchases beyond the standard manufacturer's warranty, providing peace of mind for everything from laptops and smartphones to washing machines and televisions. The service has been designed to protect customers against accidental damage, mechanical breakdowns, and technical faults that occur after the initial warranty period expires.

When you purchase a device from Currys, you'll typically be offered Care and Repair coverage at the point of sale, either in-store or online. The policy can also be added within a certain timeframe after your purchase. What makes this service particularly comprehensive is that it covers both accidental damage and mechanical failures, which standard manufacturer warranties often exclude. This means if you drop your laptop or spill coffee on your tablet, you're potentially covered for repairs or replacement.

The service operates on a subscription basis, with monthly or annual payment options available depending on the product you're protecting. Currys partners with insurance underwriters to provide this coverage, which means the service is regulated under UK insurance standards. This regulatory framework provides certain consumer protections, but it also means specific cancellation procedures must be followed to ensure your termination is properly processed and any applicable refunds are issued.

Most importantly, understanding what you're actually paying for is crucial. Currys Care and Repair isn't just an extended warranty - it's a comprehensive insurance product. This distinction matters significantly when it comes to cancellation rights, cooling-off periods, and your legal entitlements under UK consumer protection laws. Many customers don't realise they have stronger cancellation rights than they might assume, particularly during the initial period after taking out the policy.

Plans, features and pricing structure

Currys Care and Repair offers different tiers of coverage depending on the type of product you're protecting and the level of cover you want. The pricing structure varies considerably based on the item's value, category, and the specific benefits included in your chosen plan. Let me break down what you need to know about the various options available.

Coverage tiers and product categories

The service typically divides products into categories such as computing devices, mobile phones, large kitchen appliances, small domestic appliances, and televisions. Each category has its own pricing structure because the risk profile and repair costs differ significantly. A laptop faces different risks than a refrigerator, and the insurance premiums reflect this reality.

For computing products like laptops and tablets, you'll generally find plans that cover accidental damage, liquid damage, mechanical breakdown, and sometimes even theft. Mobile phone coverage often includes screen damage protection, which is one of the most common claims. Large appliances usually focus on mechanical and electrical failures rather than accidental damage, since you're less likely to drop your washing machine than your smartphone.