How to end your CV Genius subscription in the UK

About CV Genius

CV Genius is a professional CV writing and career services platform that helps UK job seekers create polished, professional CVs and cover letters. The service operates from their Manchester headquarters and provides online tools, templates, and expert guidance to improve your job application materials. What started as a simple CV builder has evolved into a comprehensive career toolkit used by thousands of professionals across the United Kingdom.

The platform offers a subscription-based model where members gain access to professionally designed templates, AI-powered content suggestions, and formatting tools. Many users sign up during urgent job searches, attracted by the promise of creating an impressive CV quickly. However, once you've secured that new position or completed your job hunt, you'll likely want to cancel your subscription to avoid ongoing charges.

I've processed countless CV Genius cancellations over the years, and I can tell you that understanding the proper cancellation procedure before you start is absolutely essential. Most importantly, keep in mind that CV Genius, like many subscription services, doesn't make cancellation as straightforward as signing up. That's precisely why knowing the postal cancellation route is your most reliable option.

Plans, features and pricing

CV Genius operates on a subscription model with different tiers designed to suit various career needs. Based on current information, here's what you need to know about their pricing structure:

Additionally, CV Genius sometimes offers trial periods or promotional rates to attract new subscribers. Here's where many people run into trouble: these trials often convert automatically to paid subscriptions, and the conversion date can be easy to miss if you're not tracking it carefully.

The features you'll get depend on your subscription level. Basic members can access fundamental CV templates and formatting options. Premium subscribers gain additional templates, industry-specific examples, and cover letter builders. Professional tier members receive everything plus LinkedIn profile optimization tools and what they describe as priority customer support.

From my experience processing these cancellations, I've noticed that most people subscribe during active job searches. Once they've landed the position, they forget about the ongoing subscription. This is exactly why setting a calendar reminder for your cancellation date is crucial. Don't assume you'll remember—you won't.

Hidden costs and renewal terms

Keep in mind that CV Genius subscriptions typically auto-renew unless you actively cancel them. The renewal happens automatically on your billing date, and many subscribers only notice when they spot an unexpected charge on their bank statement. This is particularly common with annual subscriptions, where you might not think about the service for twelve months.

Another point worth mentioning: some promotional offers include clauses about price increases after the initial period. That £5.95 trial might jump to £19.95 after the first month. Always read the terms you agreed to during signup, as these details matter enormously when planning your cancellation timing.

Terms of service and cancellation policy

CV Genius operates under standard UK consumer law, which means you have specific rights as a subscriber. First and foremost, you should understand that digital services like CV Genius fall under the Consumer Rights Act 2015, giving you certain protections but also limiting others.

According to their terms of service, CV Genius requires notice before cancellation takes effect. Most importantly, this notice period is typically 30 days, meaning you need to cancel at least one month before you want the service to stop. This is absolutely critical—I've seen countless subscribers assume they could cancel immediately and then face an additional month's charge.

Notice periods and billing cycles

The 30-day notice period works in conjunction with your billing cycle, not from when you submit your cancellation. Here's a practical example: if your billing date is the 15th of each month and you send your cancellation letter on the 20th, you'll still be charged on the 15th of the following month. This catches many people off guard.

Additionally, CV Genius terms typically state that refunds are not provided for partial months. Once you've been charged, that money is gone regardless of whether you use the service for the entire billing period. This is standard practice but worth knowing upfront.

UK consumer rights and protections

Under UK law, you have the right to cancel most online subscriptions within 14 days of signing up, known as the \